Netflix and Samsung problems
Discussion
Recently developed an odd problem with my Samsung TV, it is having real problems connecting to Netflix and Amazon Prime, it either freezes or we get a black screen. On Amazon We also get a message saying there is insufficient bandwidth, but we are on a fibre connection, when I did a speed test we were getting between 10 and 15 meg download. I have disconnected every other device off the wifi and is still wont connect. Sometimes I can get it to work by turning the TV off at the mains and then reinstalling everything. I have checked and I am on the latest version of the TV software.
The tv is only 3 months old and until the last couple of weeks we have had no issues at all. It is a 49inch curved 4k tv, I think it is the 6500 series
The tv is only 3 months old and until the last couple of weeks we have had no issues at all. It is a 49inch curved 4k tv, I think it is the 6500 series
Odd. I had this very same thing happen to me yesterday evening, with my Samsung TV.
Netflix and Amazon suddenly didn't want to play, despite BBC and other players working fine.
I managed to solve this doing a factory reset on the TV, and it all seems to be working fine, for the moment.
Netflix and Amazon suddenly didn't want to play, despite BBC and other players working fine.
I managed to solve this doing a factory reset on the TV, and it all seems to be working fine, for the moment.
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