Sky+ HD audio woes.

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Discussion

TypeR

Original Poster:

1,123 posts

240 months

Monday 4th April 2011
quotequote all
A bit of advice from the PH Gurus please.
I have a SKY+ HD box which is wired up through a Samsung Surround system. Recently I've lost audio output from all but the HD channels. However I do get audio on the non HD channels directly through the TV speakers which I normally keep muted when the surround amp is working.
The Amp is connented to the Sky box by an optical cable and the TV is connented via HDMI.

I can't figure what's gone wrong. If anyone can point me in the right direction, I'd really grateful!!
Cheers.

greggers

208 posts

199 months

Tuesday 5th April 2011
quotequote all
That's very strange... I know the Sky Box only outputs some channels (HD and Movies) with Dobly Digital (5.1/2.0), the rest use PCM.

There might be a PCM setting that's been inadvertently changed on the surround system, do you know the model number?

TypeR

Original Poster:

1,123 posts

240 months

Tuesday 5th April 2011
quotequote all
greggers said:
That's very strange... I know the Sky Box only outputs some channels (HD and Movies) with Dobly Digital (5.1/2.0), the rest use PCM.

There might be a PCM setting that's been inadvertently changed on the surround system, do you know the model number?
Cheers, I'll check that when I get home.
Bizzarely however when I had BBC1 on Channel 101 this morning, the audio arrived after about 90 or so seconds after the picture on the screen. Strange.

headcase

2,389 posts

218 months

Saturday 9th April 2011
quotequote all
Sounds like a Sky box reset is in order.

MonkeyHanger

9,198 posts

243 months

Sunday 10th April 2011
quotequote all
headcase said:
Sounds like a Sky box reset is in order.
yes

That's the first thing to try with any Sky box-related problem.