The Call Centre BBC3
Discussion
Funkycoldribena said:
That's a CPR call blocker if anyone wants one.Griff should work in a pub as the thoughtful grump-on-the-pump.
It'd give him opportunity to talk to people, be rude, and philosophise on the mysteries of the universe.
I think he's a very bright, very frustrated chap, who I really wouldn't want to try to manage in a boring job with constraints on what he can and can't say.
I think I'd like to be his mate. Possibly not his colleague. Definitely not his boss.
It'd give him opportunity to talk to people, be rude, and philosophise on the mysteries of the universe.
I think he's a very bright, very frustrated chap, who I really wouldn't want to try to manage in a boring job with constraints on what he can and can't say.
I think I'd like to be his mate. Possibly not his colleague. Definitely not his boss.
onyx39 said:
Nev is very much selling himself on this programme, as much as he is selling Saving Britain Money.
Not saying it will happen, BUT, as long as the Griff call does not end up going to court, which I doubt, I would not be surprised if somehow Griff, who, lets face its although he has some issues ( I cannot help thinking that they are (cannabis?) related), but is not stupid, ends up working for Nev in some way, and once again, "Nev saves the day/career/ livelehood" of Griff.
Exactly what I thought. He looks like he must have an interest in a plantation somewhereNot saying it will happen, BUT, as long as the Griff call does not end up going to court, which I doubt, I would not be surprised if somehow Griff, who, lets face its although he has some issues ( I cannot help thinking that they are (cannabis?) related), but is not stupid, ends up working for Nev in some way, and once again, "Nev saves the day/career/ livelehood" of Griff.
gpo746 said:
onyx39 said:
Nev is very much selling himself on this programme, as much as he is selling Saving Britain Money.
Not saying it will happen, BUT, as long as the Griff call does not end up going to court, which I doubt, I would not be surprised if somehow Griff, who, lets face its although he has some issues ( I cannot help thinking that they are (cannabis?) related), but is not stupid, ends up working for Nev in some way, and once again, "Nev saves the day/career/ livelehood" of Griff.
Exactly what I thought. He looks like he must have an interest in a plantation somewhereNot saying it will happen, BUT, as long as the Griff call does not end up going to court, which I doubt, I would not be surprised if somehow Griff, who, lets face its although he has some issues ( I cannot help thinking that they are (cannabis?) related), but is not stupid, ends up working for Nev in some way, and once again, "Nev saves the day/career/ livelehood" of Griff.
The Nur said:
I'm not sure if you noticed it or not but earlier in the last episode Griff mentioned something reminding him of the effects of methamphetamine. I suspect that this is a greater indication of the origination of his mindset.
I didn't spot that no. To be blunt I simply see bits of this programme when its reshown in the early hours.I have had some experience of call centres - more than most on here I expect and personally find it depressing. The staff are simply doing what most noisy air headed people that age do and that is to play up for the cameras. Many of the staff appear thicker than I expect they are down to selective editing and a handful seem genuinely bright and level headed.
I actually quite dislike many of them but think its down to the way they are playing up and then being edited down for consumption.
I like Griff, to the extent that he's willing to challenge the system and is a bit of a maverick, but he's clearly a massive pothead and probably very difficult to manage. However he's also one of life's complainers who are quick to bemoan their lot in life, but slow to do anything significant about improving it. To answer his question, yes, he will spend his life in a series of dead-end jobs if he doesn't do anything himself to change it.
I've also got a lot of sympathy for him or anyone else doing that job, outbound cold-calling is a tough way to make a living. Griff seems to have been succesful as a salesperson (from what they have shown) by binning the ridiculous script and talking to people on an individual level. 20 years ago I did a six-month stint in Thames Water's inbound call centre in Swindon, dealing with people's water bill enquiries. Everything from little old ladies not knowing how to read their meter to angry sociopaths hell-bent on (trying and failing) to make you, a mere call operative on a target of 10 calls an hour, correct the evils of utility privatisation. Every day some tosser would call up with the "you can't charge me for water, it comes from the sky" argument, thinking they were some kind of genius. It was one of the most fun jobs I've ever had, but only because the people there were great and I knew it was short term. Had it been my career I think I'd have gone nuts long ago!
I've also got a lot of sympathy for him or anyone else doing that job, outbound cold-calling is a tough way to make a living. Griff seems to have been succesful as a salesperson (from what they have shown) by binning the ridiculous script and talking to people on an individual level. 20 years ago I did a six-month stint in Thames Water's inbound call centre in Swindon, dealing with people's water bill enquiries. Everything from little old ladies not knowing how to read their meter to angry sociopaths hell-bent on (trying and failing) to make you, a mere call operative on a target of 10 calls an hour, correct the evils of utility privatisation. Every day some tosser would call up with the "you can't charge me for water, it comes from the sky" argument, thinking they were some kind of genius. It was one of the most fun jobs I've ever had, but only because the people there were great and I knew it was short term. Had it been my career I think I'd have gone nuts long ago!
Funkycoldribena said:
PurpleTurtle said:
Every day some tosser would call up with the "you can't charge me for water, it comes from the sky" argument, thinking they were some kind of genius.
I would of cut them off and told them to go collect it from the sky.Ranter: "you can't charge me for water, it comes from the sky!"
Me: "Sir, I think if you look at your bill, the services you are paying for are delivery of a clean, fresh water supply, and us disposing of your sewarage"
R: "so what, you still can't charge me for it, you <expletive>
M: "OK Sir, might I suggest that this evening when you need 'a number two' you don't flush the toilet. Then in the morning, when you need another, also don't flush it. Then call me back and see if you'd still like to argue the toss"
R: "Don't f
king get funny with me, you <expletives>That would usually work, and on a few occasions get me in front of the resident Thorpey if they'd been listening in/received a complaint. Ranter always paid up a few weeks later.
Since 1999 disconnection for non-payment where the premises are occupied is not allowed by OFWAT, although it could have been done as a very last resort back in my day.
Funkycoldribena said:
I would of cut them off and told them to go collect it from the sky.
He does this already, and channels it down the drains on his property. This is great for the water companies 'cos it gives them a product to refine and sell. Charging for the collection is taking the piss.heebeegeetee said:
Funkycoldribena said:
I would of cut them off and told them to go collect it from the sky.
He does this already, and channels it down the drains on his property. This is great for the water companies 'cos it gives them a product to refine and sell. Charging for the collection is taking the piss.gpo746 said:
onyx39 said:
Nev is very much selling himself on this programme, as much as he is selling Saving Britain Money.
Not saying it will happen, BUT, as long as the Griff call does not end up going to court, which I doubt, I would not be surprised if somehow Griff, who, lets face its although he has some issues ( I cannot help thinking that they are (cannabis?) related), but is not stupid, ends up working for Nev in some way, and once again, "Nev saves the day/career/ livelehood" of Griff.
Exactly what I thought. He looks like he must have an interest in a plantation somewhereNot saying it will happen, BUT, as long as the Griff call does not end up going to court, which I doubt, I would not be surprised if somehow Griff, who, lets face its although he has some issues ( I cannot help thinking that they are (cannabis?) related), but is not stupid, ends up working for Nev in some way, and once again, "Nev saves the day/career/ livelehood" of Griff.
DSLiverpool said:
Says a lot that when Nev goes on holiday and tells his son to hold the fort that his son goes on holiday as well. I think his son is "employed" but doesn't really have a productive role - just for tv.
Nev strikes me a as hard working bloke who has built an empire from nothing, despite its success probably being of questionable substance ("grants" advisors, "free" boilers etc etc) but will probably croak before he gets to hand the keys to Phil who will p!ss the whole lot up the wall in 12 months. I'm pretty sure Nev's "holiday" was for the show's benefit. I wouldn't be surprised if he was in one of the offices for his video call.
If he were away I'm sure there are other senior mangers that were running the fort behind the scenes. Even of the managers we do see you'd put Thorpey in charge. You can't run a 70 people business like how it is portrayed on the show.
If he were away I'm sure there are other senior mangers that were running the fort behind the scenes. Even of the managers we do see you'd put Thorpey in charge. You can't run a 70 people business like how it is portrayed on the show.
Well Nev did say they might not return for a third series. He knew the writing was on the wall
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