Discussion
Does anyone subscribe to BT TV? I'd appreciate any experiences.
I have BT Internet.
I tend to rent/buy DVDs of films I fancy as soon as they become available. I don't watch much football. I watch F1, but find 19 races a season a bit much and I follow rugby so BT sport is a favourite.
For £7 I can have most of the channels I watch with any frequency.
I have BT Internet.
I tend to rent/buy DVDs of films I fancy as soon as they become available. I don't watch much football. I watch F1, but find 19 races a season a bit much and I follow rugby so BT sport is a favourite.
For £7 I can have most of the channels I watch with any frequency.
We have it. You need BT infinity broadband though for the extra channels and BT sport to work on the Youview+ box I believe.
The box is free with the £7 monthly deal (18 month contract I think), I went for the HD top up for £3 so I can enjoy MotoGP.
Channels like Discovery, Nat Geo and History were our most watched channels on Sky so its nice to have them and be saving a few quid each month. Moving to infinity has increased our BB speed by x10 which is a nice bonus as anything we cannot find on BT TV we just download it instead.
The box is free with the £7 monthly deal (18 month contract I think), I went for the HD top up for £3 so I can enjoy MotoGP.
Channels like Discovery, Nat Geo and History were our most watched channels on Sky so its nice to have them and be saving a few quid each month. Moving to infinity has increased our BB speed by x10 which is a nice bonus as anything we cannot find on BT TV we just download it instead.
DuraAce said:
We have it. You need BT infinity broadband though for the extra channels and BT sport to work on the Youview+ box I believe.
The box is free with the £7 monthly deal (18 month contract I think), I went for the HD top up for £3 so I can enjoy MotoGP.
Channels like Discovery, Nat Geo and History were our most watched channels on Sky so its nice to have them and be saving a few quid each month. Moving to infinity has increased our BB speed by x10 which is a nice bonus as anything we cannot find on BT TV we just download it instead.
Thanks for that. I've got infinity. I upload videos of my club's rugby matches and the extra speed saved me hours, literally.The box is free with the £7 monthly deal (18 month contract I think), I went for the HD top up for £3 so I can enjoy MotoGP.
Channels like Discovery, Nat Geo and History were our most watched channels on Sky so its nice to have them and be saving a few quid each month. Moving to infinity has increased our BB speed by x10 which is a nice bonus as anything we cannot find on BT TV we just download it instead.
You say saving a few quid, I pay for the full non-HD package on Sky so it is a fair few £s. I was paying it all for F1 in reality.
Cheers.
We had BT TV until recently. Channel choice was fine, and it was nice to be able to rent and watch movies via the box. We got rid though, having gone through two replacement BT vision boxes in under 2 years. The hardware was just rubbish, rebooting whenever it felt like it and slow as anything even when it did work. Trying to use the catch up players was a real russian roulette. Mostly they would be fine but occasionally would just scramble the box. Both boxes were replaced for free, but when the second one started playing up after < 6 months that was the final straw.
The engineers were great, one even said himself the boxes were pretty poor, but just got fed up with it not working. Still on infinity, thats ace.
The engineers were great, one even said himself the boxes were pretty poor, but just got fed up with it not working. Still on infinity, thats ace.
bstb3 said:
We had BT TV until recently. Channel choice was fine, and it was nice to be able to rent and watch movies via the box. We got rid though, having gone through two replacement BT vision boxes in under 2 years. The hardware was just rubbish, rebooting whenever it felt like it and slow as anything even when it did work. Trying to use the catch up players was a real russian roulette. Mostly they would be fine but occasionally would just scramble the box. Both boxes were replaced for free, but when the second one started playing up after < 6 months that was the final straw.
The engineers were great, one even said himself the boxes were pretty poor, but just got fed up with it not working. Still on infinity, thats ace.
I'm on my fourth Sky box. The engineers were great, one even said himself the boxes were pretty poor, but just got fed up with it not working. Still on infinity, thats ace.
[quote=bstb3]
we were thinking about going back to sky... you would think they would get these things better made.[/quote
We had the original type which went wrong once it was over 2 years old. Chap called out and replaced it with a second hand on he 'had in the van'. Very low charge, just the call out. It lasted a bit less than a year. When it went wrong, and we spent a few days on the phone with their 'engineers' going through the same procedure each time despite telling them 'we've already done this. Same chap then returned and supplied us with a 'refurbished' one, free if I took out an insurance. This was much better and lasted about 6 months. I was somewhat forceful on the complaints line and was phoned and told, as a special consideration, I would get an HD box to replace mine.
Same chap came and I told him that I'd been promised an HD one and he said that their were no 'normal' ones left and they only had HD boxes. (Nice one, engineering supervisor. I fell for it.)
This lasted quite well, probably about 2 years. Then one of the HDDs went rabid and it was replaced without question. This one, though, had a software problem and I had to reboot it a number of times but I still had problems. I called our engineer (by now I had his home number) and he returned and swopped it for a new one, this must be about 2 years ago. Still going strong.
NOTE: This is my fifth, not fourth as I suggested. I've also lost about 2 years somewhere. I think the first one went wrong once and was repaired when quite new.
To give Sky their due, or their contractors, once past the engineers, and their reading of their scripts, things move rapidly. I've never been more than a day without TV apart from when I couldn't stay in.
A neighbour of ours at a previous house bought an aftermarket one, I believe black market as too his Sky card. It lasted less than a year. He returned it and bought a more expensive one, and I commented that he was wasting money. He was still on it after 5 years. Never saw it but his missus reckoned that it looked rather expensive but was cheaper than my insurance.
Can you get aftermarket ones for BT?
we were thinking about going back to sky... you would think they would get these things better made.[/quoteWe had the original type which went wrong once it was over 2 years old. Chap called out and replaced it with a second hand on he 'had in the van'. Very low charge, just the call out. It lasted a bit less than a year. When it went wrong, and we spent a few days on the phone with their 'engineers' going through the same procedure each time despite telling them 'we've already done this. Same chap then returned and supplied us with a 'refurbished' one, free if I took out an insurance. This was much better and lasted about 6 months. I was somewhat forceful on the complaints line and was phoned and told, as a special consideration, I would get an HD box to replace mine.
Same chap came and I told him that I'd been promised an HD one and he said that their were no 'normal' ones left and they only had HD boxes. (Nice one, engineering supervisor. I fell for it.)
This lasted quite well, probably about 2 years. Then one of the HDDs went rabid and it was replaced without question. This one, though, had a software problem and I had to reboot it a number of times but I still had problems. I called our engineer (by now I had his home number) and he returned and swopped it for a new one, this must be about 2 years ago. Still going strong.
NOTE: This is my fifth, not fourth as I suggested. I've also lost about 2 years somewhere. I think the first one went wrong once and was repaired when quite new.
To give Sky their due, or their contractors, once past the engineers, and their reading of their scripts, things move rapidly. I've never been more than a day without TV apart from when I couldn't stay in.
A neighbour of ours at a previous house bought an aftermarket one, I believe black market as too his Sky card. It lasted less than a year. He returned it and bought a more expensive one, and I commented that he was wasting money. He was still on it after 5 years. Never saw it but his missus reckoned that it looked rather expensive but was cheaper than my insurance.
Can you get aftermarket ones for BT?
BT vision boxes are extinct now. You'll get the BT youview+ box instead. Recently released I believe and made by huwawei.
.
I've had plenty of sky boxes over the years so surely the BT ones can't be any worse!
F1 is the only thing I will really miss. I'll have to do some research into other ways of watching it.
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I've had plenty of sky boxes over the years so surely the BT ones can't be any worse!
F1 is the only thing I will really miss. I'll have to do some research into other ways of watching it.
Derek Smith said:
Can you get aftermarket ones for BT?
We asked this, told not but never really looked into it. Thanks for the comments re the sky boxes, looks like more of the same then but it's good to know they are speedy about fixing them. BT were never a problem service wise, but everything was by post and then the engineer came out so it was a good few days both times without the box (though have freeview built into the telly so no great hardship).We've just got BT TV with the Youview+ box. I couldn't get infinity so I'm on standard unlimited broadband.
So far everything is great. The interface on the box is slick and the on demand options are fairly good although unlikely to ever be used. The channel choice is basic but the ability to pause, rewind and record TV is brilliant. The startup time is slow but only because I've set it to Eco mode.
The ability to watch BT sport is however confusing. Their website provides conflicting information with some parts saying that you can only watch it through the TV if you have infinity - broadband is apparently only through the app or online. I spoke with them though and was told that I could order Sport and watch it through my box. HD is £3 a month.
I'll find out this week when it gets activated but I'll be very disappointed if I have to watch Sport through the internet.
On the whole though so far so good. My total bill is currently £15 a month for the full package incl. unlimited broadbad (excl. line rental obviously). I get £100 sainsburys voucher too.
I just don't see that a full sky package is worth 4 or 5 times the price.
So far everything is great. The interface on the box is slick and the on demand options are fairly good although unlikely to ever be used. The channel choice is basic but the ability to pause, rewind and record TV is brilliant. The startup time is slow but only because I've set it to Eco mode.
The ability to watch BT sport is however confusing. Their website provides conflicting information with some parts saying that you can only watch it through the TV if you have infinity - broadband is apparently only through the app or online. I spoke with them though and was told that I could order Sport and watch it through my box. HD is £3 a month.
I'll find out this week when it gets activated but I'll be very disappointed if I have to watch Sport through the internet.
On the whole though so far so good. My total bill is currently £15 a month for the full package incl. unlimited broadbad (excl. line rental obviously). I get £100 sainsburys voucher too.
I just don't see that a full sky package is worth 4 or 5 times the price.
Asked about this in May - http://www.pistonheads.com/gassing/topic.asp?h=0&a...
Not had any problems, although only a few months in.
You either need to use a BT HH to get the extra channels, or understand enough about Multicast and pick the appropriate router.
Youview app isn't as good as the Sky one, but does allow a remote record.
Be aware you do require a decent Freeview / Digital aerial.
Not had any problems, although only a few months in.
You either need to use a BT HH to get the extra channels, or understand enough about Multicast and pick the appropriate router.
Youview app isn't as good as the Sky one, but does allow a remote record.
Be aware you do require a decent Freeview / Digital aerial.
vladcjelli said:
So, to clarify, if I already have BT Infinity, how much extra would I have to pay to get the youview box for BT telly?
Starting to get the familiar Sky payment resentment, and think some time away from Sky might be good for us.
IIRC, ours was £7 month, plus £3 for HD - so £10 month on top of Infinity 2.Starting to get the familiar Sky payment resentment, and think some time away from Sky might be good for us.
vladcjelli said:
So, to clarify, if I already have BT Infinity, how much extra would I have to pay to get the youview box for BT telly?
Starting to get the familiar Sky payment resentment, and think some time away from Sky might be good for us.
We pay £10, £7 for TV channels , discovery,nat geo etc and £3 for HD. You can get a TV box for £5, that'll give you the box and the normal free view channels. Or you can procure you own youview box and pay nothing per month.Starting to get the familiar Sky payment resentment, and think some time away from Sky might be good for us.
I have Infinity but itedfor the £5 a month as I don't need any extra channels. 12 month contract and then the box is mine. £25 cash back through quidco for existing customers and a £35 installation fee I think it was, so overall I look at it as the box is costing me £70 for a £2-300 box.
It's a Humax by the way. 6 months in and no issues.
It's a Humax by the way. 6 months in and no issues.
Had Sky for 8 years, brilliant - moved in April & thought I'd try BT as I could watch the Moto GP etc and save a few quid, I hate the BT TV & their BT hub is rubbish aswell - hate the control, the menu, most HD channels stream over the internet etc - once my years contract is up I'm cancelling and calling Sky.
When BT was 1st installed, I had to call them 12 times in 2 weeks as my fibre speed was rubbish & my subscription was wrong - massively frustrating calling BT. Not a 24 hour service, none of customer support team now the products well, only have basic knowledge of what they support etc.
Its OK dont get me wrong but when I had Sky, my box would notify me of recordings that were clashing, my router wouldnt just restart randomly etc - when your used to something that worked pretty much faultlessly for years and are then given something which you have to faff about with at least once a week, it makes you want to smash it to bits with a hammer.
Some people must like it as apparently 9/10 people would recommend to a friend but I hate it & I'm with the 1% that wouldn't.
When BT was 1st installed, I had to call them 12 times in 2 weeks as my fibre speed was rubbish & my subscription was wrong - massively frustrating calling BT. Not a 24 hour service, none of customer support team now the products well, only have basic knowledge of what they support etc.
Its OK dont get me wrong but when I had Sky, my box would notify me of recordings that were clashing, my router wouldnt just restart randomly etc - when your used to something that worked pretty much faultlessly for years and are then given something which you have to faff about with at least once a week, it makes you want to smash it to bits with a hammer.
Some people must like it as apparently 9/10 people would recommend to a friend but I hate it & I'm with the 1% that wouldn't.
Edited by Sea Demon on Wednesday 23 July 11:01
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