Another Sky Price Increase

[Lucas Ayde]

bad company said:

UPDATE:

So I just called them. Apparently I am committed to Sky until 4 September although I would dispute that I ever agreed this. Anyway the retentions man agreed to give me a credit equal to the difference between the charges between now and my end of contract date which is 4 September.

I have a diary note to call again late July (need to give them 1 months notice to quit so by 4 August) to re negotiate.

Oh the joys of Sky!

Are you already getting some sort of discounted deal? I think it's pretty standard that if you take up a retentions offer, you are under contract for a fixed amount of time (typically, at least as long as the duration of the offer).

[LeoSayer]

Rick_1138 said:

The really annoying bit for me is the fact that if i make any changes or re negotiate my package i will lose sky F1 as i am on the legacy deal, and any price increase for me is steal massively cheaper than having the sports package.

I am about £42 a month for basic + Entertainment+ or family bundle and HD. If i add movies or remove entertainment + i lose F1, and as you need the whole sports package to get F1 that's another £22 odd straight off the bat a month.

I added movies at half price for 6 months and then Sky to negotiate a further 6 months at half price along with a further loyalty discount.

I asked many times and they insisted that I would not lose my legacy F1 deal even if I decided I wanted to lose the movies.

[Rick_1138]

LeoSayer said:

Rick_1138 said:

The really annoying bit for me is the fact that if i make any changes or re negotiate my package i will lose sky F1 as i am on the legacy deal, and any price increase for me is steal massively cheaper than having the sports package.

I am about £42 a month for basic + Entertainment+ or family bundle and HD. If i add movies or remove entertainment + i lose F1, and as you need the whole sports package to get F1 that's another £22 odd straight off the bat a month.

I added movies at half price for 6 months and then Sky to negotiate a further 6 months at half price along with a further loyalty discount.

I asked many times and they insisted that I would not lose my legacy F1 deal even if I decided I wanted to lose the movies.

I have heard this, but i have also heard as many folk say, after the 6 months, they find F1 has gone tata.

The main issue is, even if i got a good deal for say 6 months, or even 12, after that ill be paying some £64pm for sky tv....

[KTF]

The come back to sky offer on my MySky homepage is now 50% off any bundle on a 12 month contract.

[numtumfutunch]

KTF said:

The come back to sky offer on my MySky homepage is now 50% off any bundle on a 12 month contract.

I had been posting my cancellation story after the price rise on the other thread

To cut to the chase Im now on a 12 month deal at 50% with no tie in whatsoever - as the operator said why would I leave?

I had various offers for 9-12 months at 35-50% verbally, online and through the box set up menus

A week before D Day the best available was 35% for 9 months via my box and then I installed the Sky service app on my phone and it gave me the 12 month 50% offer with no ties

It was not made massively clear that Id lose F1 legacy until a week later - bit sneaky - but I get it with the sports so no drama

Im happy!

[Adam B]

numtumfutunch said:

To cut to the chase Im now on a 12 month deal at 50% with no tie in whatsoever - as the operator said why would I leave?

thanks for the tip - how did you get away with not being in a 12 month contract?

actually juts called them - not as good as it seems it just knocks 50% off TV bundle, not HD mix (a laughable £12 per month) or the BB and line rental - saves me £34 which matches Virgin price but without the extras Virgin offer

Edited by Adam B on Tuesday 19th April 17:24

[Lucas Ayde]

After reading this thread I pullled my finger out an finally got around to cancelling the Sky sub. Should actually have done it a couple of months back when I got the BT TV but always got distracted.

Thumbs up to Sky for quick customer service though - there was a very short wait to get through to the cancellation team and after I said I had BT and didn't really bother much even with those extra channels let alone the Sky channels, they didn't try to stall me. Mentioned I could have a 35% discount but I pointed out that it wouldn't make me watch the channels any more than I do so it would only represent a 35% smaller waste of money to me.

So overall a quick and painless cancellation experience. I'll use some of the saved money to upgrade to unlimited data BT infinity (currently capped) for video downloads and streaming ;-), will think about getting Netflix as well as Amazon Prime and might take on a NowTV entertainment pass next time I see a deal going.

I know that there are lots of people especially from an older generation who won't really go this route but I figure that increasingly most tech-savvy customers who are used to using the internet for entertainment will be like minded to me.

[bad company]

Lucas Ayde said:

Are you already getting some sort of discounted deal? I think it's pretty standard that if you take up a retentions offer, you are under contract for a fixed amount of time (typically, at least as long as the duration of the offer).

I agreed a discounted deal on 5 September last year. I understood that it was a 1 year fixed price which I could cancel when I wanted. There was specifically no mention of a 'lock in'. Now they are saying that they can increase the price but as I posted they have agreed to effectively hold the rate until September.

Sky are bar stewards IMO and the call centre staff cannot always be trusted.

[PHlL]

I'm currently on a 50% off everything (think it's £39 something).

Mines going up to over £80 next month with the prices increase.

I dont; use Sky much anyway as usually only BT Sport and Netflix. Catch the odd game on Sky Sports but could give it a miss or worst case pay the £27 through BT.

I called them up to cancel and they offered to keep my current package, all the channels & HD for £48 including the new price increase. It's reasonable but I've still cancelled as it's still £48 for the odd premier league game.

[Kinky]

For everyone who is renewing at the moment, are they offering any discounts on Sky Q?

[numtumfutunch]

Kinky said:

For everyone who is renewing at the moment, are they offering any discounts on Sky Q?

I have been scratching round various sites whilst planning my Sky cancellation game of poker and the general assumption is that youve no chance as its still new and fresh

[Halb]

lionelf said:

It's ridiculous isn't it. The monthly fee will soon approach what the BBC charge for a whole year and the BBC make their own TV shows and run News depts etc and don't have advertising!

SKy have started making their own stuff too.

[Kinky]

Yeah, so I keep hearing. I was hoping that in some given circumstance there might be something. Hey ho.

[BrabusMog]

Kinky said:

Yeah, so I keep hearing. I was hoping that in some given circumstance there might be something. Hey ho.

I was at my parents the other day and they've just had SkyQ installed. The only benefit at the moment I can see that would make me pay extra for it is the wifi hotspot from the boxes dotted around the house. The controller is horrendous, and I'm not a big fan of the GUI but I accept both of these things will probably become second nature over time.

[bad company]

Seriously if you come to an arrangement with Sky over the phone keep careful notes. I came to an arrangement with them last September which they now consider was a 1 year commitment tho I was careful to confirm with the Sky rep that was not the case. I have notes of every conversation with them including the name of the person I spoke with.

[dav123a]

KTF said:

The come back to sky offer on my MySky homepage is now 50% off any bundle on a 12 month contract.

I've been offered 50% off but looking in the t&cs it's 35% off I'm guessing it down to the bundles.

[walm]

dav123a said:

KTF said:

The come back to sky offer on my MySky homepage is now 50% off any bundle on a 12 month contract.

I've been offered 50% off but looking in the t&cs it's 35% off I'm guessing it down to the bundles.

I had exactly that too.
But when I called them they happily honoured the 50% off.
I think the T&Cs are just linked from the older offer.

[Sam All]

If I only want movies and F1, is there an alternative to sky

Cheers

[tonyvid]

Where are you guys seeing subscription offers on MySky? I can't find a thing and I'm not that stupid(normally)...
I've only got Sky Sports for the F1 and is about £50pm which is testing my commitment.

[KTF]

I have it showing on the main page once I have logged in. It took a few weeks to appear though, before that if you clicked on offers it just gave you a number to call.