Another Sky Price Increase
Discussion
Durzel said:
Sky's CRM tools will tell them if you're worth keeping or not and how heavily subscribed they are in that area.
It will also tell them I'm sure who their competitors are in the area, and what they're charging, so if you call up and ask to cancel talking about some provider that's either not even covering your area, or isn't offering comparable services, then they'll know you're just trying to blag a discount.
I thought that but they always come up with a deal for me even tho BT reception would be patchy (I haven't checked but my aerial supplier has doubts) and the wifi is slow tho apparently we are getting super fast by the end of this year.It will also tell them I'm sure who their competitors are in the area, and what they're charging, so if you call up and ask to cancel talking about some provider that's either not even covering your area, or isn't offering comparable services, then they'll know you're just trying to blag a discount.
Looks like Virgin Media try all the same tricks:-
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
Mrs BC and change from the AA to RAC alternate years to get the new customer deal. Perhaps it's time to do the same with Sky?
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
Mrs BC and change from the AA to RAC alternate years to get the new customer deal. Perhaps it's time to do the same with Sky?
Now I may have a problem.
My Sky box has stopped connecting with the television. All a bit odd the light goes from red to green but no response from the tv. The television works on its own so I'm guessing that the (rather old) Sky box is knackered.
Looking online it appears that I can get a new Q box for £49 including engineer fitting. It also says that my contract will extend by another 12 months. My concern is that my current deal ends in June so I wonder what would happen to the monthly payments after June.
Anybody know?
My Sky box has stopped connecting with the television. All a bit odd the light goes from red to green but no response from the tv. The television works on its own so I'm guessing that the (rather old) Sky box is knackered.
Looking online it appears that I can get a new Q box for £49 including engineer fitting. It also says that my contract will extend by another 12 months. My concern is that my current deal ends in June so I wonder what would happen to the monthly payments after June.
Anybody know?
oldnbold said:
Well I've done it, binned sky. After nearly doing it last year but getting talked out of it with an offer, I've switched everything to BT. Ultra HD box, fibre and phone for £42.
I have to say BT have been a nightmare, over 10 calls to finally get everything sorted. But last weekend I watched my first premier Rugby match in 4k UHD, amazing. Not missing anything so far, the BT box is fine once you get used to it. The only disappointment is that the coax network I wired into the kitchen and bedrooms years ago won't carry the BT signal, so just free view channels now.
No offers from sky yet, I've been with them since 1992, but I don't think they can temp me back.
I would love to be able to do that. The trouble is that I doubt I would get good reception on a digital ariel where I live. We also don't have cable in the area. I have to say BT have been a nightmare, over 10 calls to finally get everything sorted. But last weekend I watched my first premier Rugby match in 4k UHD, amazing. Not missing anything so far, the BT box is fine once you get used to it. The only disappointment is that the coax network I wired into the kitchen and bedrooms years ago won't carry the BT signal, so just free view channels now.
No offers from sky yet, I've been with them since 1992, but I don't think they can temp me back.
GregK2 said:
My very basic package was going up to nearly £50 a month which is ridiculous IMO.
Sky Broadband Unlimited £10.00
Sky Talk Line Rental £18.99
Original £19.50
The best I was offered by Live chat before cancelling was "£12.40 off the TV and £5 off the Broadband for 10 months in a 12 month minimum term. With the offer there’s a small Administration Fee of £10" (!?) so would be £34.09
So did you cancel?Sky Broadband Unlimited £10.00
Sky Talk Line Rental £18.99
Original £19.50
The best I was offered by Live chat before cancelling was "£12.40 off the TV and £5 off the Broadband for 10 months in a 12 month minimum term. With the offer there’s a small Administration Fee of £10" (!?) so would be £34.09
I'm sure you will get a better deal from retentions.
numtumfutunch said:
Im approaching the end of a year of the whole lot at half price
On phoning to cancel I was offered something for a much more limited time (3-6 months), cant remember what exactly, but read on here about checking your account via the box which was where I bagged my own deal.
Or sign in here:-On phoning to cancel I was offered something for a much more limited time (3-6 months), cant remember what exactly, but read on here about checking your account via the box which was where I bagged my own deal.
https://buy.sky.com/offers-upgrades/?DCMP=KNC-&...
I called Sky today as my Broadband & landline deal with BT is coming to an end. They offered the following for £81.20 per month with a £158 setup cost.
Sky fibre max (super fast broadband up to 76Mb)
Anytime inclusive telephone calls
Line rental
Caller display
Sky Q box with multi screen
Sky mini box - to go with the Q box
Does this sound like a good deal?
Sky fibre max (super fast broadband up to 76Mb)
Anytime inclusive telephone calls
Line rental
Caller display
Sky Q box with multi screen
Sky mini box - to go with the Q box
Does this sound like a good deal?
BigBen said:
This thread reminded me that a retention offer I got earlier in this thread must be about to expire. Checked My Sky and sure enough back up to normal price from this bill.
Time to do the cancellation online chat tomorrow. Any suggestions on the best deal I need F1 and Discovery, don't care about anything else.
Ben
That sums up Sky and to be fair most big companies. When / if you renew be sure to add a diary note to contact the bar stewards before the deal ends.Time to do the cancellation online chat tomorrow. Any suggestions on the best deal I need F1 and Discovery, don't care about anything else.
Ben
Good luck!
PH XKR said:
If you consider a grand a year for a line you wont use and get nothing but spam calls on, broadband, and 7000 chanels of repeats, heavily compressed hd signals and the loss of discovery a good deal... Then yes.
That makes a lot of assumptions which do not apply to me.We use our landline all the time, mobile reception is rubbish here.
Spam calls are blocked by 'call guardian'.
The hd signal is good and we don't watch discovery.
You sound like you live in a hut without phones or television.
PH XKR said:
If you consider a grand a year for a line you wont use and get nothing but spam calls on, broadband, and 7000 chanels of repeats, heavily compressed hd signals and the loss of discovery a good deal... Then yes.
That makes a lot of assumptions which do not apply to me.We use our landline all the time, mobile reception is rubbish here.
Spam calls are blocked by 'call guardian'.
The hd signal is good and we don't watch discovery.
You sound like you live in a hut without phones or television.
Edited by bad company on Saturday 25th March 23:06
fidzer said:
bad company said:
I did this deal for broadband, tv and phone:-
Tv inc sport. £32.75
Multi screen. 12.00
Fibre max. 16.01
Anytime calls. 8.00
Line rent. 9.99
Caller display. 0.00
TOTAL. £78.75
Hi bad company, I've just pinged you an email regarding something similar. I was wondering if you'd be kind enough to see if you could work your magic for myself please.Tv inc sport. £32.75
Multi screen. 12.00
Fibre max. 16.01
Anytime calls. 8.00
Line rent. 9.99
Caller display. 0.00
TOTAL. £78.75
Many thanks,
John.
I got your email but happy to respond here. I haven't got any influence or 'magic' to share. I simply contact them towards the end of my contract and say I'm leaving Sky. That way you get through to retentions which is where you get the best deals. This time I was able to change my broadband and telephone contract in addition to tv as I was near the end of my BT deal.
I would phone them and see what they offer. Make a note of what they come up with and post it on here before agreeing to go ahead. That way you can compare with whatever has been offered to others on PH.
Good luck!
bad company said:
I did this deal for broadband, tv and phone:-
Tv inc sport. £32.75
Multi screen. 12.00
Fibre max. 16.01
Anytime calls. 8.00
Line rent. 9.99
Caller display. 0.00
TOTAL. £78.75
Well the installation all went tits up so I'm back to square one. I live in a very old property and the new Sky Q boxes would not communicate through the internal walls so the engineer took the whole lot away.Tv inc sport. £32.75
Multi screen. 12.00
Fibre max. 16.01
Anytime calls. 8.00
Line rent. 9.99
Caller display. 0.00
TOTAL. £78.75
The annoying thing is that Sky now want me to carry on paying as above but carry on with the old HD boxes which are nothing like as good. I told them no, I'm off.
Thinking of putting the broadband and phones back with BT and just using Freeview.
Perhaps I'll feel better about it in the morning.
PF62 said:
Stupid question, but if people want the Sky Entertainment channels why not simply use Now TV? Buying the boxes when they are on offer every few months you get the Entertainment package for under £3.50 a month. Sure it is not an exact match, but for the price difference.
Does that include Sport?Gassing Station | TV, Film, Video Streaming & Radio | Top of Page | What's New | My Stuff