Another Sky Price Increase

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bad company

Original Poster:

18,694 posts

267 months

Tuesday 2nd May 2017
quotequote all
PF62 said:
I thought the Q boxes had powerline technology built in, so used the mains wiring to communicate?

Although I don't have Sky TV, I have Sky Fibre Broadband with a Q router and a Q WiFi extender and those do.
Yes the Q boxes have powerline built in but switched off for the time being. Nobody seems to know when it will be turned on.

bad company

Original Poster:

18,694 posts

267 months

Tuesday 20th February 2018
quotequote all
I tried to go for Sky Q but they couldn’t get the Q boxes to communicate with each other through the walls so took it all away.

I’m looking to try again when they send the signal through WiFi / Broadband rather than a dish. Anybody know when this is due to happen?

bad company

Original Poster:

18,694 posts

267 months

Tuesday 20th February 2018
quotequote all
KTF said:
Or a powerline between the rooms.
Powerline is more appealing than running cables around the house. The problem was a 500+ year old inglenook fireplace blocking the signal between the Q boxes. I thought with the new WiFi arrangement each box would get its own signal from the router?

bad company

Original Poster:

18,694 posts

267 months

Tuesday 20th February 2018
quotequote all
rscott said:
bad company said:
Powerline is more appealing than running cables around the house. The problem was a 500+ year old inglenook fireplace blocking the signal between the Q boxes. I thought with the new WiFi arrangement each box would get its own signal from the router?
The current Q setup will mesh between boxes, routers and boosters to get a network - if that doesn't work for you then the dishless Q certainly won't.
You're better off with power line or cabling.
Thanks for that. Would the Powerline in the Q boxes do the job? They were not switched on when the Sky engineer tried to install the boxes.

bad company

Original Poster:

18,694 posts

267 months

Tuesday 20th February 2018
quotequote all
rscott said:
bad company said:
rscott said:
bad company said:
Powerline is more appealing than running cables around the house. The problem was a 500+ year old inglenook fireplace blocking the signal between the Q boxes. I thought with the new WiFi arrangement each box would get its own signal from the router?
The current Q setup will mesh between boxes, routers and boosters to get a network - if that doesn't work for you then the dishless Q certainly won't.
You're better off with power line or cabling.
Thanks for that. Would the Powerline in the Q boxes do the job? They were not switched on when the Sky engineer tried to install the boxes.
Probably not - it's a very old version (55Mbps I think) and is likely to be disabled in future updates. I'd just get a 500Mbps external set.
Many thanks for your help and please excuse my ignorance.

I have Powerline now the units are 200Mbps they work ok for surfing the internet and emails etc., but often cut out when I’m trying to stream the radio. Apparently it’s caused by ‘noise’ interference. Would a mesh network work better?

bad company

Original Poster:

18,694 posts

267 months

Tuesday 20th February 2018
quotequote all
rscott said:
bad company said:
rscott said:
bad company said:
Powerline is more appealing than running cables around the house. The problem was a 500+ year old inglenook fireplace blocking the signal between the Q boxes. I thought with the new WiFi arrangement each box would get its own signal from the router?
The current Q setup will mesh between boxes, routers and boosters to get a network - if that doesn't work for you then the dishless Q certainly won't.
You're better off with power line or cabling.
Thanks for that. Would the Powerline in the Q boxes do the job? They were not switched on when the Sky engineer tried to install the boxes.
Probably not - it's a very old version (55Mbps I think) and is likely to be disabled in future updates. I'd just get a 500Mbps external set.
Many thanks for your help and please excuse my ignorance.

I have Powerline now the units are 200Mbps they work ok for surfing the internet and emails etc., but often cut out when I’m trying to stream the radio. Apparently it’s caused by ‘noise’ interference. Would a mesh network work better?

bad company

Original Poster:

18,694 posts

267 months

Friday 2nd March 2018
quotequote all
Time to update as joy of joys I have a letter from Sky advising of their 'price change'. I currently have:-

Box sets (think this just means tv) £19
Sports £13.75
Multiscreen £12

Total tv £44.75


Fibre Max Broadband £17.50
Line rental £9.99
Anytime Extra call plan £8.00

Total broadband & phone £35.49

All in £80.24

They now want to increase tv by £1.50, sports by £.50 and broadband by £1.01. So an increase of £3.01 which doesn't sound much but equates to 4% which is well above inflation.

Do I call them and 'do the dance' or suck it up? scratchchin

bad company

Original Poster:

18,694 posts

267 months

Friday 2nd March 2018
quotequote all
MissChief said:
bad company said:
Time to update as joy of joys I have a letter from Sky advising of their 'price change'. I currently have:-

Box sets (think this just means tv) £19
Sports £13.75
Multiscreen £12

Total tv £44.75


Fibre Max Broadband £17.50
Line rental £9.99
Anytime Extra call plan £8.00

Total broadband & phone £35.49

All in £80.24

They now want to increase tv by £1.50, sports by £.50 and broadband by £1.01. So an increase of £3.01 which doesn't sound much but equates to 4% which is well above inflation.

Do I call them and 'do the dance' or suck it up? scratchchin
You're already getting significant discounts. Fibre Max is normally £25, Line Rental normally £18.99, Box sets normally £38, Sports £27. Would you like Sky to wipe your arse too?
If that’s a good deal fair enough but I like to check.

Sounds like you’ve had a hard week, I should go and lie down for a bit.

bad company

Original Poster:

18,694 posts

267 months

Monday 5th March 2018
quotequote all
BrabusMog said:
bad company said:
If that’s a good deal fair enough but I like to check.

Sounds like you’ve had a hard week, I should go and lie down for a bit.
Sounds lik you’ve got a pretty good deal. I pay that to Virgin in the UK (live in a conservation area so not allowed a sky dish) and don’t get all the channels, just sky sports, BT sports and internet. Bloody rip off!
Thanks for that.

I also live in a conservation area but managed to hide my dish. smile

bad company

Original Poster:

18,694 posts

267 months

Monday 5th March 2018
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Zippee said:
To be honest BC that's a pretty good deal.

Always amuses me on here how many people are so rude/direct/arsey - would really love to see if that would be the same if they weren't hiding anonymously behind a keyboard smile
Thanks and agree about ‘keyboard warriors ‘.

bad company

Original Poster:

18,694 posts

267 months

Friday 23rd March 2018
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PapaJohns said:
AWRacing said:
mandos_01 said:
Cancel the service and sign up in a partner's name?
This^^
and use your partners maiden name if you are married as it'll recognise the surname. I've done this recently and it was the man at Sky that told me to use my wifes maiden name as the system wouldn't recognise her as a new customer even though she wasn't on the original contract in any way
Payment coming out of a different account ?
Does that work at the same address?

bad company

Original Poster:

18,694 posts

267 months

Thursday 29th March 2018
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wiggy001 said:
Just had the first offer from Sky to tempt me to stay: £5 off the Entertainment package! I think I'll pass...
Have you spoken with ‘retentions ‘ yet?

bad company

Original Poster:

18,694 posts

267 months

Saturday 14th April 2018
quotequote all
Jasandjules said:
Just got Sky Q multi and movies etc for not much more than we pay now for boggo single room HD. Took a bit of effort mind.
I’d love Sky Q but they couldn’t make it work in my house. There’s a big inglenook fireplace between the 2 rooms I wanted the boxes in. I’ll try again when they get it all working on Broadband.

bad company

Original Poster:

18,694 posts

267 months

Sunday 15th April 2018
quotequote all
Jasandjules said:
bad company said:
I’d love Sky Q but they couldn’t make it work in my house. There’s a big inglenook fireplace between the 2 rooms I wanted the boxes in. I’ll try again when they get it all working on Broadband.
Might just need a wifi signal booster ? I guess I find out this week when the engineer comes to fit it...
The engineer tried a booster but no good. It looks like the only way is to run a cable.

bad company

Original Poster:

18,694 posts

267 months

Friday 20th April 2018
quotequote all
rscott said:
They may swap the dish - depends on the age/ condition of it. Cables are only changed if there's a problem.
When they tried to install Q at mine they would have installed a new dish, apparently the old one wouldn’t work with Q. As it happened the couldn’t do the installation anyway as they couldn’t get a signal between the 2 rooms where I have boxes. I looking at having Ethernet sockets installed so we can try again.

bad company

Original Poster:

18,694 posts

267 months

Monday 23rd April 2018
quotequote all
I just spent about 45 minutes on the phone to Sky to ask about Q boxes.

As I posted much earlier in the thread when the engineer arrived last year to install Q he was unable to get a signal between the 2 rooms where I wanted the boxes. There’s a brick wall and an inglenook fireplace blocking the signal. My question was simply will the system work if I install Ethernet sockets so the boxes can be hard wired? Apparently this should work but nobody seemed 100% sure.

I think I’ll get the Ethernet cables put in anyway, at least I can boost the WiFi which isn’t great at the moment and I’ll have the option of other non Sky internet tv.

bad company

Original Poster:

18,694 posts

267 months

Monday 23rd April 2018
quotequote all
Jasandjules said:
bad company said:
When they tried to install Q at mine they would have installed a new dish, apparently the old one wouldn’t work with Q. As it happened the couldn’t do the installation anyway as they couldn’t get a signal between the 2 rooms where I have boxes. I looking at having Ethernet sockets installed so we can try again.
Had our engineer out. All he did was drill out and hard wire the main box to the bedroom. All works perfectly.
I think that’s right. My problem is that it’s about 40 feet between where I need the boxes and there’s a brick wall and inglenook between them. I need the wires installed with a lot of care.

bad company

Original Poster:

18,694 posts

267 months

Friday 19th April 2019
quotequote all
Thought I’d update.

I said goodbye to Sky last week after some 25 years and replaced with Humax Freesat HDR-1100S boxes. I seem to have everything I had or bothered to watch on Sky except the football but as only watched 2-3 games a year that’s a big saving. I added NowTV so I can buy a day pass for Sky Sport to watch a match if I want at £10.

Happy days. biggrin

bad company

Original Poster:

18,694 posts

267 months

Friday 19th April 2019
quotequote all
silobass said:
Do these work off the internet or do you need a dish/aerial?
You need a dish for Freesat or an aerial for Freeview. You also need Internet/WiFi to get the best out of it, On Demand for example.

bad company

Original Poster:

18,694 posts

267 months

Friday 19th April 2019
quotequote all
MissChief said:
Mr Trophy said:
I see these are going up AGAIN....
Once a year only and by 10% or less as in the terms and conditions. Is it that big of a deal?
Yes. The prices have consistently increased by more than inflation. I decided that there was no longer value in the product.