London cabbies to protest over smartphone app.

London cabbies to protest over smartphone app.

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Discussion

Zombie

1,613 posts

210 months

Thursday 11th February 2016
quotequote all
Blaster72 said:
Less than minimum wage when you take all the costs into account. Then again I don't think minicab drivers have ever made great money.
It's a menial, unskilled task Are you saying black cab drivers make a greater living?

Why should they? Their world has evolved around them and they're now almost on the brink of queint.

Blaster72

11,588 posts

212 months

Thursday 11th February 2016
quotequote all
Zombie said:
Blaster72 said:
Less than minimum wage when you take all the costs into account. Then again I don't think minicab drivers have ever made great money.
It's a menial, unskilled task Are you saying black cab drivers make a greater living?

Why should they? Their world has evolved around them and they're now almost on the brink of queint.
Wow, you read a lot into my post! Mental.

Someone above posted wondering what an Uber driver makes. I answered, that's all.

BTW, what's "the brink of queint"?

Zod

35,295 posts

273 months

Thursday 11th February 2016
quotequote all
drainbrain said:
Zod said:
Nope. He did what Uber requires and what I wanted. I have left umbrellas in taxis, nice ones. I have never managed to recover one.

By the way, do you speak as you write - shouting the words that you embolden? It is very odd.
You find it odd that when writing people embolden for emphasis? Fair enough I suppose. I should use the italic function but I'm not sure there is one. If it was longhand I might underline. Don't you? Doesn't everybody?

Anyway, you're a lucky boy. And you were probably a front seat passenger or else your uberman wasn't very busy. Again, do I have to tell you WHY? Seems you don't understand why the cops want stuff found in taxis taken to THEM. So do the taxi firms, though I accept that uber can't drop 'finds' into the base anyway because there isn't a base. to drop them into. And bases don't want the stuff because they're not lost property offices.

Your little adventure was at the weekend wasn't it? Any idea what a taxi base is like at the weekend? As well as the app, text, even the odd email and IVR (wot's that he asks) driven work there are perhaps a dozen (in Addison Lee a hundred) telephonists plus a couple of controllers. People like you who like to over-drink the cheap stuff (you don't get a hangover with the good stuff) are puking, peeing and even sometimes stting in taxis. Bosses at account holders (wot's that he asks) are demanding immediate cars for them and their friends. Muslim drivers are knocking back jobs where a dog has unexpectedly turned up. There are fistfights and sometimes worse as drivers are being robbed or abused. And not infrequently, particularly amongst the drunks there are complaints about everything from the driver's breath to the state of the car. There are also accidents of every type and every level of seriousness. And cars breaking down mid-journey. And who's dealing with this? The controllers are, whilst the tidal wave of non-automated calls is being fielded by the telephonists. That's Friday and Saturday night. And the only difference on weeknights is that the volume's lower so there's less staff needed. Of course IVR can run the whole operation solo, but there are so many people who want direct human contact that those really quite expensive staff are 110% needed. So you're lucky. Usually the next passenger into the backseat steals what he finds there. And clearly you're hardly the type of person that anyone would phone at the weekend so the driver wouldn't even have known the phone was in the car. And nobody in management is interested in an argument about a phone. Or a bag of groceries. Or about what exactly wasn't in or not in the bag. So it gets taken to the police station. Or else the driver steals it if indeed (backseat in the dark) he's aware it's there at all. Driver taking it home? Good job your phone hasn't got anything serious or confidential in it, eh? Or that it wasn't a wallet full of 50's. Fancy arguing it out as to whether there was £900 or £500 in it?


( I quite enjoyed that).
You really are a moron. Do you think you actually advance the black cab drivers' cause?

If you would like to discuss the wine we drank, I'd be happy to do so. It sounds as if you must be a connoisseur.



Zombie

1,613 posts

210 months

Thursday 11th February 2016
quotequote all
Blaster72 said:
Wow, you read a lot into my post! Mental.

Someone above posted wondering what an Uber driver makes. I answered, that's all.

BTW, what's "the brink of queint"?
quaint...

Someone can't spell. It's either me or autocorrect. If i'd been in a black cab and not in the pub, I could've just asked....

Zombie

1,613 posts

210 months

Thursday 11th February 2016
quotequote all
Zod said:
drainbrain said:
Zod said:
Nope. He did what Uber requires and what I wanted. I have left umbrellas in taxis, nice ones. I have never managed to recover one.

By the way, do you speak as you write - shouting the words that you embolden? It is very odd.
You find it odd that when writing people embolden for emphasis? Fair enough I suppose. I should use the italic function but I'm not sure there is one. If it was longhand I might underline. Don't you? Doesn't everybody?

Anyway, you're a lucky boy. And you were probably a front seat passenger or else your uberman wasn't very busy. Again, do I have to tell you WHY? Seems you don't understand why the cops want stuff found in taxis taken to THEM. So do the taxi firms, though I accept that uber can't drop 'finds' into the base anyway because there isn't a base. to drop them into. And bases don't want the stuff because they're not lost property offices.

Your little adventure was at the weekend wasn't it? Any idea what a taxi base is like at the weekend? As well as the app, text, even the odd email and IVR (wot's that he asks) driven work there are perhaps a dozen (in Addison Lee a hundred) telephonists plus a couple of controllers. People like you who like to over-drink the cheap stuff (you don't get a hangover with the good stuff) are puking, peeing and even sometimes stting in taxis. Bosses at account holders (wot's that he asks) are demanding immediate cars for them and their friends. Muslim drivers are knocking back jobs where a dog has unexpectedly turned up. There are fistfights and sometimes worse as drivers are being robbed or abused. And not infrequently, particularly amongst the drunks there are complaints about everything from the driver's breath to the state of the car. There are also accidents of every type and every level of seriousness. And cars breaking down mid-journey. And who's dealing with this? The controllers are, whilst the tidal wave of non-automated calls is being fielded by the telephonists. That's Friday and Saturday night. And the only difference on weeknights is that the volume's lower so there's less staff needed. Of course IVR can run the whole operation solo, but there are so many people who want direct human contact that those really quite expensive staff are 110% needed. So you're lucky. Usually the next passenger into the backseat steals what he finds there. And clearly you're hardly the type of person that anyone would phone at the weekend so the driver wouldn't even have known the phone was in the car. And nobody in management is interested in an argument about a phone. Or a bag of groceries. Or about what exactly wasn't in or not in the bag. So it gets taken to the police station. Or else the driver steals it if indeed (backseat in the dark) he's aware it's there at all. Driver taking it home? Good job your phone hasn't got anything serious or confidential in it, eh? Or that it wasn't a wallet full of 50's. Fancy arguing it out as to whether there was £900 or £500 in it?


( I quite enjoyed that).
You really are a moron. Do you think you actually advance the black cab drivers' cause?

If you would like to discuss the wine we drank, I'd be happy to do so. It sounds as if you must be a connoisseur.
Is this post that controversial it's till being discussed?!...

Ugh. I feel compelled to read it now. But I can't in it's current state. (dyslexic excuse here)

Zombie

1,613 posts

210 months

Thursday 11th February 2016
quotequote all
drainbrain said:
You find it odd that when writing people embolden for emphasis? Fair enough I suppose. I should use the italic function but I'm not sure there is one. If it was longhand I might underline. Don't you? Doesn't everybody?

Anyway, you're a lucky boy. And you were probably a front seat passenger or else your uberman wasn't very busy.

Again, do I have to tell you WHY? Seems you don't understand why the cops want stuff found in taxis taken to THEM. So do the taxi firms, though I accept that uber can't drop 'finds' into the base anyway because there isn't a base. to drop them into.

And bases don't want the stuff because they're not lost property offices.

Your little adventure was at the weekend wasn't it? Any idea what a taxi base is like at the weekend? As well as the app, text, even the odd email and IVR (wot's that he asks) driven work there are perhaps a dozen (in Addison Lee a hundred) telephonists plus a couple of controllers. People like you who like to over-drink the cheap stuff (you don't get a hangover with the good stuff) are puking, peeing and even sometimes stting in taxis.

Bosses at account holders (wot's that he asks) are demanding immediate cars for them and their friends.

Muslim drivers are knocking back jobs where a dog has unexpectedly turned up. There are fistfights and sometimes worse as drivers are being robbed or abused.

And not infrequently, particularly amongst the drunks there are complaints about everything from the driver's breath to the state of the car. There are also accidents of every type and every level of seriousness.

And cars breaking down mid-journey. And who's dealing with this? The controllers are, whilst the tidal wave of non-automated calls is being fielded by the telephonists.

That's Friday and Saturday night.

And the only difference on weeknights is that the volume's lower so there's less staff needed.

Of course IVR can run the whole operation solo, but there are so many people who want direct human contact that those really quite expensive staff are 110% needed.

So you're lucky. Usually the next passenger into the backseat steals what he finds there.

And clearly you're hardly the type of person that anyone would phone at the weekend so the driver wouldn't even have known the phone was in the car. And nobody in management is interested in an argument about a phone. Or a bag of groceries.

Or about what exactly wasn't in or not in the bag. So it gets taken to the police station. Or else the driver steals it if indeed (backseat in the dark) he's aware it's there at all. Driver taking it home?

Good job your phone hasn't got anything serious or confidential in it, eh? Or that it wasn't a wallet full of 50's. Fancy arguing it out as to whether there was £900 or £500 in it?


( I quite enjoyed that).

Zombie

1,613 posts

210 months

Thursday 11th February 2016
quotequote all
I'm still none the wiser;

What's an IVR?

Siri?

Thank god the OP doesn't have to cope with a real problem. Something mundane, like managing a hospital ward....

Edited by Zombie on Thursday 11th February 02:20

CorbynForTheBin

12,320 posts

209 months

Thursday 11th February 2016
quotequote all
drainbrain said:
CorbynForTheBin said:
Do we think BrainDrain is a cabbie? wink
C'mon lads! Pitchforks at the ready! Burn the cabbie! Burn with fire!

Nar ven cockah, d'ya fink oi droive an 'ackney ? Cor bloimey wooja Adam an' Eve it!! Flippin' roit wing roycist on a Pay Haich fred??

No mate. Just giving a bit of balance to the lauding of a tax-dodging slave-driving overrated yank pie in the sky.

Mind you in cities like London where cab users are mostly visitors, tourists and foreign moneyed immigrants it must seem like a breath of fresh air. Out in the provinces uber's confined to the city centres where they compete for much the same audience as the hacks. There's a separate world of private hire which uber doesn't really affect and can't compete with either from the punter or the driver perspective. I imagine in London private hire will be as exploitative as the hacks are, but elsewhere how can uber compete? If anything they help private hire. Where do you think all the drivers who join it and leave it go? And anyway, everyone's got an app these days without the surge pricing.
Interesting that you think 'balance' is what you've added so far.

Vaud

54,964 posts

170 months

Thursday 11th February 2016
quotequote all
Zombie said:
I'm still none the wiser;

What's an IVR?
Interactive Voice Response. Instead of calling up and pressing 1,2,3 etc it responds to voice commands.

walm

10,632 posts

217 months

Thursday 11th February 2016
quotequote all
Zombie said:
It's a menial, unskilled task Are you saying black cab drivers make a greater living?

Why should they? Their world has evolved around them and they're now almost on the brink of quaint.
The barrier to entry is HUGE (the knowledge) and their numbers limited so of course they should make more than minimum wage.
And they did.

However, sadly for them Uber and sat navs have absolutely destroyed the barriers and so they will either have to drop their prices or just see business dry up.

They won't drop the price.
Hence they are in serious trouble and resorting to ridiculous legal paths such as claiming iPhones are meters or whatever.

Vaud

54,964 posts

170 months

Thursday 11th February 2016
quotequote all
walm said:
Hence they are in serious trouble and resorting to ridiculous legal paths such as claiming iPhones are meters or whatever.
Agreed. History has a habit of repeating itself when a new technology comes along.

Black cab drivers need to move with the times and modernise, or face extinction. They do not have an inalienable right to exist.

https://en.wikipedia.org/wiki/Luddite

s1962a

6,363 posts

177 months

Thursday 11th February 2016
quotequote all
Vaud said:
walm said:
Hence they are in serious trouble and resorting to ridiculous legal paths such as claiming iPhones are meters or whatever.
Agreed. History has a habit of repeating itself when a new technology comes along.

Black cab drivers need to move with the times and modernise, or face extinction. They do not have an inalienable right to exist.

https://en.wikipedia.org/wiki/Luddite
I remember when i started working in the banking industry as a junior.. my team released some new technology that meant that some of the bankers could press less buttons because part of what they did could be automated. My boss got a phone call from the head of the trading desk asking for this to be turned off as his guys were quite upset about it (that part of their day to day job just got automated). Naturally that didn't happen, and 6 months later a lot of the 'old school' sales traders got let off. Taught me a lot at an early age about progress and keeping up with changing technology so you don't get left behind.

Vaud

54,964 posts

170 months

Thursday 11th February 2016
quotequote all
s1962a said:
I remember when i started working in the banking industry as a junior.. my team released some new technology that meant that some of the bankers could press less buttons because part of what they did could be automated. My boss got a phone call from the head of the trading desk asking for this to be turned off as his guys were quite upset about it (that part of their day to day job just got automated). Naturally that didn't happen, and 6 months later a lot of the 'old school' sales traders got let off. Taught me a lot at an early age about progress and keeping up with changing technology so you don't get left behind.
Quite. And now look at what HFT has done to the market.

s1962a

6,363 posts

177 months

Thursday 11th February 2016
quotequote all
Vaud said:
s1962a said:
I remember when i started working in the banking industry as a junior.. my team released some new technology that meant that some of the bankers could press less buttons because part of what they did could be automated. My boss got a phone call from the head of the trading desk asking for this to be turned off as his guys were quite upset about it (that part of their day to day job just got automated). Naturally that didn't happen, and 6 months later a lot of the 'old school' sales traders got let off. Taught me a lot at an early age about progress and keeping up with changing technology so you don't get left behind.
Quite. And now look at what HFT has done to the market.
Are you referring to reduced information leakage, 'fat finger' errors, and efficiency gained from going more electronic?

s1962a

6,363 posts

177 months

Thursday 11th February 2016
quotequote all
anonymous said:
[redacted]
In the UK and abroad i've noticed UBER drivers using the uber app plus having a 2nd phone with the 'Waze' app potentially showing a better route. Seems to work well.

Vaud

54,964 posts

170 months

Thursday 11th February 2016
quotequote all
s1962a said:
Are you referring to reduced information leakage, 'fat finger' errors, and efficiency gained from going more electronic?
That and the complete removal of humans from the decision process. Where your advantage/gains in trading is limited by the speed of light. wink

shakotan

10,807 posts

211 months

Thursday 11th February 2016
quotequote all
s1962a said:
anonymous said:
[redacted]
In the UK and abroad i've noticed UBER drivers using the uber app plus having a 2nd phone with the 'Waze' app potentially showing a better route. Seems to work well.
My Uber driver had Waze open as a seperate app. He clocked on in Uber, flicked over to Waze, then flicked back to Uber once the journey was complete.

FrankAbagnale

1,798 posts

127 months

Thursday 11th February 2016
quotequote all
shakotan said:
s1962a said:
anonymous said:
[redacted]
In the UK and abroad i've noticed UBER drivers using the uber app plus having a 2nd phone with the 'Waze' app potentially showing a better route. Seems to work well.
My Uber driver had Waze open as a seperate app. He clocked on in Uber, flicked over to Waze, then flicked back to Uber once the journey was complete.
I had this and changed my destination mid journey. It updates automatically on the Uber interface.

The driver didn't see as he was using Waze and ended up at the original destination.

A quick email to uber via the app and they reduced the fare significantly. OK, I won't get the time back and it was frustrating but it was a swift resolution.

okgo

40,435 posts

213 months

Thursday 11th February 2016
quotequote all
Dread the thought of actually speaking to the bloke 1 ft away from you about the change in destination.

FrankAbagnale

1,798 posts

127 months

Thursday 11th February 2016
quotequote all
okgo said:
Dread the thought of actually speaking to the bloke 1 ft away from you about the change in destination.
The point is, you don't have to. I will next time obvs. But, if you advertise this as a feature of your service then the onus of responsibility shouldn't be the user of that service.