London cabbies to protest over smartphone app.

London cabbies to protest over smartphone app.

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Discussion

Vaud

50,289 posts

154 months

Thursday 11th February 2016
quotequote all
s1962a said:
Are you referring to reduced information leakage, 'fat finger' errors, and efficiency gained from going more electronic?
That and the complete removal of humans from the decision process. Where your advantage/gains in trading is limited by the speed of light. wink

shakotan

10,679 posts

195 months

Thursday 11th February 2016
quotequote all
s1962a said:
anonymous said:
[redacted]
In the UK and abroad i've noticed UBER drivers using the uber app plus having a 2nd phone with the 'Waze' app potentially showing a better route. Seems to work well.
My Uber driver had Waze open as a seperate app. He clocked on in Uber, flicked over to Waze, then flicked back to Uber once the journey was complete.

FrankAbagnale

1,700 posts

111 months

Thursday 11th February 2016
quotequote all
shakotan said:
s1962a said:
anonymous said:
[redacted]
In the UK and abroad i've noticed UBER drivers using the uber app plus having a 2nd phone with the 'Waze' app potentially showing a better route. Seems to work well.
My Uber driver had Waze open as a seperate app. He clocked on in Uber, flicked over to Waze, then flicked back to Uber once the journey was complete.
I had this and changed my destination mid journey. It updates automatically on the Uber interface.

The driver didn't see as he was using Waze and ended up at the original destination.

A quick email to uber via the app and they reduced the fare significantly. OK, I won't get the time back and it was frustrating but it was a swift resolution.

okgo

37,859 posts

197 months

Thursday 11th February 2016
quotequote all
Dread the thought of actually speaking to the bloke 1 ft away from you about the change in destination.

FrankAbagnale

1,700 posts

111 months

Thursday 11th February 2016
quotequote all
okgo said:
Dread the thought of actually speaking to the bloke 1 ft away from you about the change in destination.
The point is, you don't have to. I will next time obvs. But, if you advertise this as a feature of your service then the onus of responsibility shouldn't be the user of that service.


shakotan

10,679 posts

195 months

Thursday 11th February 2016
quotequote all
FrankAbagnale said:
shakotan said:
s1962a said:
anonymous said:
[redacted]
In the UK and abroad i've noticed UBER drivers using the uber app plus having a 2nd phone with the 'Waze' app potentially showing a better route. Seems to work well.
My Uber driver had Waze open as a seperate app. He clocked on in Uber, flicked over to Waze, then flicked back to Uber once the journey was complete.
I had this and changed my destination mid journey. It updates automatically on the Uber interface.

The driver didn't see as he was using Waze and ended up at the original destination.

A quick email to uber via the app and they reduced the fare significantly. OK, I won't get the time back and it was frustrating but it was a swift resolution.
I know you thought you shouldn't have to, but wouldn't a short communication with the guy arms reach away from you at the time of changing your destination have saved you the hassle?

I'm not being obtuse, but surely a brief "I'm just changing my destination on Uber" statement wouldn't have hurt?

FrankAbagnale

1,700 posts

111 months

Thursday 11th February 2016
quotequote all
shakotan said:
I know you thought you shouldn't have to, but wouldn't a short communication with the guy arms reach away from you at the time of changing your destination have saved you the hassle?

I'm not being obtuse, but surely a brief "I'm just changing my destination on Uber" statement wouldn't have hurt?
To be honest, it was a rare occasion where I wasn't feeling conversational (is that a word?) and I didn't particularly want to speak to the driver and end up talking about what I do, where I am going and why I am going there. 99% of the time I would've mentioned it.

But, as I know that a feature of Ubers service is that you can change the destination mid trip via the app without speaking to the driver I thought i'd take advantage and continue my journey in the peace and quiet! Which I won't do again...

anonymous-user

53 months

Thursday 11th February 2016
quotequote all
So you just sat there and went to the wrong place because you didn't want to say anything?

rofl

amusingduck

9,396 posts

135 months

Thursday 11th February 2016
quotequote all
Symbolica said:
So you just sat there and went to the wrong place because you didn't want to say anything?

rofl
laugh

shakotan

10,679 posts

195 months

Thursday 11th February 2016
quotequote all
amusingduck said:
Symbolica said:
So you just sat there and went to the wrong place because you didn't want to say anything?

rofl
laugh
I tried to be as polite as possible to infer the same thing...

walm

10,609 posts

201 months

Thursday 11th February 2016
quotequote all
FrankAbagnale said:
But, as I know that a feature of Ubers service is that you can change the destination mid trip via the app without speaking to the driver I thought i'd take advantage and continue my journey in the peace and quiet! Which I won't do again...
Be honest Frank.
You had met him before but you couldn't remember when and didn't want to use the wrong alias or end up pretending to be a lawyer when he knew you as a doctor or pilot.
It's not easy keeping multiple identities.

FrankAbagnale

1,700 posts

111 months

Thursday 11th February 2016
quotequote all
Haha, I don't know London very well so only realised I was at the wrong place when I got out the taxi and it was the original pub, not "all star lanes".

This hasn't gone well for me. I'd better get back to taking photos in Tesco's car park.

Edited by FrankAbagnale on Thursday 11th February 15:51

danllama

5,728 posts

141 months

Thursday 11th February 2016
quotequote all
FrankAbagnale said:
Haha, I don't know London very well so only realised I was at the wrong place when I got out the taxi and it was the original pub, not "all star lanes".

This hasn't gone well for me. I'd better get back to taking photos in Tesco's car park.

Edited by FrankAbagnale on Thursday 11th February 15:51
biggrin

okgo

37,859 posts

197 months

walm

10,609 posts

201 months

Friday 12th February 2016
quotequote all
okgo said:
"It's the same for black cabs... how do we know THEY are insured?"
"We have to display it."

Hmmm... 1-0 to the cabbie. Although he does lose on the argument about photo ID and CRB checks.

FrankAbagnale

1,700 posts

111 months

Friday 12th February 2016
quotequote all
How many Uber drivers in the UK have been prosecuted for driving without insurance? Is there a way to find out?

walm

10,609 posts

201 months

Friday 12th February 2016
quotequote all
FrankAbagnale said:
How many Uber drivers in the UK have been prosecuted for driving without insurance? Is there a way to find out?
It’s not that they don’t have insurance (i.e. ANPR-nickable), it’s that they have regular consumer insurance rather than the correct commercial insurance they need for taking fares.
I doubt ANY have been prosecuted.

Bullett

10,873 posts

183 months

Friday 12th February 2016
quotequote all
walm said:
"It's the same for black cabs... how do we know THEY are insured?"
"We have to display it."

Hmmm... 1-0 to the cabbie. Although he does lose on the argument about photo ID and CRB checks.
But how do you know that the cabbies insurance is real or legitimate?

walm

10,609 posts

201 months

Friday 12th February 2016
quotequote all
Bullett said:
But how do you know that the cabbies insurance is real or legitimate?
You don't.
He could be a photoshop king.

However, remember that when you phone up an insurance broker for black cab insurance, it is going to be a lot harder to insist it is your own car rather than a business!
In other words - chance of black cab getting busted for no insurance by ANPR is high but very low for Uber.

I am massively pro-Uber - I just thought it was a good response from the cabbie for once!

RicharDC5

3,892 posts

126 months

Friday 12th February 2016
quotequote all
walm said:
FrankAbagnale said:
How many Uber drivers in the UK have been prosecuted for driving without insurance? Is there a way to find out?
It’s not that they don’t have insurance (i.e. ANPR-nickable), it’s that they have regular consumer insurance rather than the correct commercial insurance they need for taking fares.
I doubt ANY have been prosecuted.
A few months ago I was stood outside the Tesco on Oxford rd (Manchester) while the police had a sting type operation set up where they stopped every taxi going past.

In the ten minutes watching I saw 3 sets of passengers asked to leave the car and find their own way to their destination. Two of the cars left (without passengers) and one of the drivers left the car there (I assume no insurance at all or no paperwork).

There were also two taxis abandoned near the uni as the police has set up on the previous junction to catch the ones trying to avoid the road block.

I was surprised by how many of them didn't have the proper insurance. Must be a lot of it going on.