Lose your passport and make the news

Lose your passport and make the news

Author
Discussion

james_tigerwoods

Original Poster:

16,287 posts

197 months

Saturday 25th October 2014
quotequote all
Couldn't find a thread on this, but I was confused about this news story.

They checked in, handed over their passports and didn't check that they got all 6 back and they're wanting compensation (looks like they got it too).

http://www.bbc.co.uk/news/uk-england-tees-29762691

Or am I not reading something in this story?

TheEnd

15,370 posts

188 months

Saturday 25th October 2014
quotequote all
james_tigerwoods said:
They checked in, handed over their passports and didn't check that they got all 6 back and they're wanting compensation (looks like they got it too).

Or am I not reading something in this story?
From what I can see, one of the group dropped a passport and lost it themselves, I can't see anything to suggest otherwise.

GrumpyTwig

3,354 posts

157 months

Saturday 25th October 2014
quotequote all
TheEnd said:
From what I can see, one of the group dropped a passport and lost it themselves, I can't see anything to suggest otherwise.
Pff how silly, of course it's the companies fault. People don't just drop things in airports while trying to herd several bags and kids around...

james_tigerwoods

Original Poster:

16,287 posts

197 months

Saturday 25th October 2014
quotequote all
Losing a passport is a pain and all that, but to have not checked that that they were given it back seems pretty idle to me.

loafer123

15,429 posts

215 months

Saturday 25th October 2014
quotequote all
Everyone seems to have rights but no responsibility, don't they?

james_tigerwoods

Original Poster:

16,287 posts

197 months

Saturday 25th October 2014
quotequote all
Maybe the check-in clerk did drop it but why wasn't it noticed by the family immediately?

If it's that important a holiday, you'd be paranoid about your passport and travel documents. Wouldn't you? I know i did/was when I went to New York ....

paulshears

804 posts

197 months

Saturday 25th October 2014
quotequote all
Looks like the father of the little lad was the one who lost his passport.

Why didn't the rest of them just go to Florida & leave him at the airport?

hornetrider

63,161 posts

205 months

Saturday 25th October 2014
quotequote all
Their own fault for not checking the passports, however good on the airline for offering them tickets for next year. That is above and beyond.

NewNameNeeded

2,560 posts

225 months

Saturday 25th October 2014
quotequote all
loafer123 said:
Everyone seems to have rights but no responsibility, don't they?
+1 Yet another example of how in modern Britain no one is accountable for their own actions, and it's always someone else's fault.

You'd have thought anyone spending 13 months planning a holiday could take 13 seconds to check they'd been handed back the six passports that they'd handed over.

KingNothing

3,168 posts

153 months

Saturday 25th October 2014
quotequote all
paulshears said:
Looks like the father of the little lad was the one who lost his passport.

Why didn't the rest of them just go to Florida & leave him at the airport?
It was the son who's passprot went missing, but yeah, I'm sure the mother or father could havs stayed back with him, and either waited for the passport to turn up, or just stay at home, all of them staying just seems counter productive :S

Adrian W

13,858 posts

228 months

Saturday 25th October 2014
quotequote all
1 2 3 4 5 6 errr

Maybe the hard of thinking should have stayed at home anyway.

98elise

26,502 posts

161 months

Saturday 25th October 2014
quotequote all
I doubt the check in operator dropped it. When you're checking in you're standing right there. They look at it, and put it on the desk, check the next one put it on the desk etc. If it was dropped you or they would have noticed. Its far more likely it was lost between the desk and security.

As others have said, its just the was society works now. A sense of entitlement and a lack of responsibility. The fact this is seen as news just adds to that belief.



951TSE

600 posts

157 months

Saturday 25th October 2014
quotequote all
One thing I don't understand about the story though is how did the passport get lost in the 'departures' side of the airport but turn up in the 'arrivals' side?

Does this mean there's an easy route behind the scenes for baggage to transition from departures to arrivals? If so surely that would make smuggling at the very least and terrorism at the very worst a lot easier if you had someone on the 'inside'.

98elise

26,502 posts

161 months

Saturday 25th October 2014
quotequote all
951TSE said:
One thing I don't understand about the story though is how did the passport get lost in the 'departures' side of the airport but turn up in the 'arrivals' side?

Does this mean there's an easy route behind the scenes for baggage to transition from departures to arrivals? If so surely that would make smuggling at the very least and terrorism at the very worst a lot easier if you had someone on the 'inside'.
Of course there are easy routes behind the scenes. People working airside are not restricted to arrivals or departures. You can also bypass customs (but not security).

barker22

1,037 posts

167 months

Saturday 25th October 2014
quotequote all
951TSE said:
One thing I don't understand about the story though is how did the passport get lost in the 'departures' side of the airport but turn up in the 'arrivals' side?

Does this mean there's an easy route behind the scenes for baggage to transition from departures to arrivals? If so surely that would make smuggling at the very least and terrorism at the very worst a lot easier if you had someone on the 'inside'.
I work at Manchester airport
The simple answer is there isn't! not from a public point of view anyway.
Check-in is upstairs, security is upstairs, Arrivals is downstairs in all 3 terminals apart from 1 section in terminal 1 but security and check-in are the opposite side of the terminal from Arrivals.

The passport had to have been on the bags somehow on the belt but even then that is some journey to get to the arrivals hall without someone intentionally carrying it.
Maybe the family had it all along and went through arrivals for some reason(toilets) and it fell out of a pocket is the most reasonable explanation.

Edited by barker22 on Saturday 25th October 15:47

Negative Creep

24,965 posts

227 months

Saturday 25th October 2014
quotequote all
Why is it that every time you read such a story, you can be guaranteed that there will be at least one reference to a disabled member of their party?

Gareth79

7,661 posts

246 months

Saturday 25th October 2014
quotequote all
KingNothing said:
It was the son who's passprot went missing, but yeah, I'm sure the mother or father could havs stayed back with him, and either waited for the passport to turn up, or just stay at home, all of them staying just seems counter productive :S
That was my thought - send the rest on and leave somebody with him while it's found. Yes it would be disappointing for him, but no less disappointing than everybody else having to stay home too.

I imagine the airline would have strongly suggested that everybody else continues since putting two people on standby to get there is a lot easier than six!


Edited by Gareth79 on Saturday 25th October 17:28

anonymous-user

54 months

Saturday 25th October 2014
quotequote all
barker22 said:
951TSE said:
One thing I don't understand about the story though is how did the passport get lost in the 'departures' side of the airport but turn up in the 'arrivals' side?

Does this mean there's an easy route behind the scenes for baggage to transition from departures to arrivals? If so surely that would make smuggling at the very least and terrorism at the very worst a lot easier if you had someone on the 'inside'.
I work at Manchester airport
The simple answer is there isn't! not from a public point of view anyway.
Check-in is upstairs, security is upstairs, Arrivals is downstairs in all 3 terminals apart from 1 section in terminal 1 but security and check-in are the opposite side of the terminal from Arrivals.

The passport had to have been on the bags somehow on the belt but even then that is some journey to get to the arrivals hall without someone intentionally carrying it.
Maybe the family had it all along and went through arrivals for some reason(toilets) and it fell out of a pocket is the most reasonable explanation.

Edited by anonymous-user on Saturday 25th October 15:47
Correct me if I'm wrong, but if you got to the gate and then couldn't find your PP, you would go back to the main hall via arrivals, wouldn't you? Maybe they couldn't find it at the gate but actually lost it on the way back from there?

barker22

1,037 posts

167 months

Saturday 25th October 2014
quotequote all
REALIST123 said:
Correct me if I'm wrong, but if you got to the gate and then couldn't find your PP, you would go back to the main hall via arrivals, wouldn't you? Maybe they couldn't find it at the gate but actually lost it on the way back from there?
It entirely depends on who escorted them back through, where they were at the time, which way back they took, if they even got to the gate at all. Staff(rightly so) don't like taking people through the shortcut staff channels(dep to arr). It is likely they took them back through security to search where they came in.
But I imagine they spent a whole load of time searching for the passport at the gate so would be unlikely it happened to turn up and then be lost at the moment they got to arrivals.

Andehh

7,108 posts

206 months

Sunday 26th October 2014
quotequote all
This all strikes me as odd, could it have been they all checked in, handed bags over then when they counted/were handed back to them one passport was missing?

Makes sense, as each person checks in their bag is labelled and sent off. Doesn't take much to imagine person checks in, passport get dropped onto the carrier by the check-in dolly, it zooms off whilst the next person checks in etc etc etc... All passports handed back, and one is missing?

Airlines are also utterly ruthless, so giving free tickets away, even for good pr, stricks me as suspicious.