Electricity bill WTF!
Discussion
Checked my electricity bill today and for the period of 25-Aug to 25-Nov it reckons I've used 13,500kWh!!!! Now this is surely a mistake, our lifestyle hasn't changed, and previously usage for a quarter has been around the 2500kWh mark. Our annual estimate is only around 9000kWh.
What could have caused this? We have LED lights in most places and gas heating. I honestly can't imagine how it can be so high. Anyone had this before? What will the energy company have to say?
I'll give them a call Monday but any advice would be appreciated!
What could have caused this? We have LED lights in most places and gas heating. I honestly can't imagine how it can be so high. Anyone had this before? What will the energy company have to say?
I'll give them a call Monday but any advice would be appreciated!
A couple of questions-
Have you had an actual reading in a while? (was the opening reading an estimate? If so, when was your last actual reading?)
Is the latest reading actual or is it an estimate? Have you checked it against your meter? Could easily be a misread although it shouldn't have made it through the billing exception process.
Have you had an actual reading in a while? (was the opening reading an estimate? If so, when was your last actual reading?)
Is the latest reading actual or is it an estimate? Have you checked it against your meter? Could easily be a misread although it shouldn't have made it through the billing exception process.
Jim the Sunderer said:
You've plugged your wind turbine in wrong.
Had that issue in reverse with our solar panels. Took the electric reading to realise it was less than the previous reading! Didnt take long for the electric company to replace the meter with one that didnt go backwards!Chrisgr31 said:
Jim the Sunderer said:
You've plugged your wind turbine in wrong.
Had that issue in reverse with our solar panels. Took the electric reading to realise it was less than the previous reading! Didnt take long for the electric company to replace the meter with one that didnt go backwards!
I think mistakes are just sometimes made like that, a glitch in the system or something. I had a £500 water bill sent to me for a 6 month period, it was sorted pretty quickly once I called them and pointed out I lived alone and couldn't possibly have used that much.
As people have said above though, the easiest way to do it is just take a meter reading now and compare it to you last reading.
As people have said above though, the easiest way to do it is just take a meter reading now and compare it to you last reading.
kups dont suprise me no moreIm still in dispute with NPower currently.
We moved into our flat nearly 2 and a half years ago.
1 bed flat. Two people. working 8-6 6 days a week. Never really home. We had been paying £80 a month into our account for Gas and Electricity.
We were always in credit. Month in month out.
Untill December 2015 when Npower decided we owed them.... £800
Because of a miscalculation. On there part. Bearing in my mind they sent us a letter the day before saying we were £300 in credit.
So they have come up with £1100 bill being owed? They took the money even though we have had a complaint in with them and had our meters checked by them. I really want ti know how a 1 bedroom groundfloor flat with 2 people in for only 8-10 hours a day can be owing this.
We moved into our flat nearly 2 and a half years ago.
1 bed flat. Two people. working 8-6 6 days a week. Never really home. We had been paying £80 a month into our account for Gas and Electricity.
We were always in credit. Month in month out.
Untill December 2015 when Npower decided we owed them.... £800
Because of a miscalculation. On there part. Bearing in my mind they sent us a letter the day before saying we were £300 in credit.
So they have come up with £1100 bill being owed? They took the money even though we have had a complaint in with them and had our meters checked by them. I really want ti know how a 1 bedroom groundfloor flat with 2 people in for only 8-10 hours a day can be owing this.
Sam. said:
Im still in dispute with NPower currently.
We moved into our flat nearly 2 and a half years ago.
1 bed flat. Two people. working 8-6 6 days a week. Never really home. We had been paying £80 a month into our account for Gas and Electricity.
We were always in credit. Month in month out.
Untill December 2015 when Npower decided we owed them.... £800
Because of a miscalculation. On there part. Bearing in my mind they sent us a letter the day before saying we were £300 in credit.
So they have come up with £1100 bill being owed? They took the money even though we have had a complaint in with them and had our meters checked by them. I really want ti know how a 1 bedroom groundfloor flat with 2 people in for only 8-10 hours a day can be owing this.
Assume you had actual readings taken regularly and used during billing during those 2.5 years also?We moved into our flat nearly 2 and a half years ago.
1 bed flat. Two people. working 8-6 6 days a week. Never really home. We had been paying £80 a month into our account for Gas and Electricity.
We were always in credit. Month in month out.
Untill December 2015 when Npower decided we owed them.... £800
Because of a miscalculation. On there part. Bearing in my mind they sent us a letter the day before saying we were £300 in credit.
So they have come up with £1100 bill being owed? They took the money even though we have had a complaint in with them and had our meters checked by them. I really want ti know how a 1 bedroom groundfloor flat with 2 people in for only 8-10 hours a day can be owing this.
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