Mondial Warranty

Mondial Warranty

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Discussion

Dan_M5

Original Poster:

615 posts

142 months

Monday 27th June 2016
quotequote all
So every time ive seen a thread about M5 it states get the warranty.

I bought a e60 M5 3/4 months ago had done 51k FBMWSH for around 16k

Go back 3 weeks. Bank 2 died and both vanos parts needed replacing which was done underwarranty. That gets fixed no issues, then on the test drive the engine starts knocking.....

Told them to drop the oil pan to check the bearings they wouldnt do it and insisted the engine needed to be removed so i ok'ed.

Engine is dead spun a shell and bore is damaged. So it needs a new engine!

As they are getting cheaper the mondial warranty isnt great as they only cover the cost of the car. Which is good for owners that bought them 1/2 years ago when they were 18k + for lower mileage example.

As its stands now i dont know what i have to pay extra to get a new engine frown

anonymous-user

53 months

Monday 27th June 2016
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That's tough. Am I right to assume you'll get paid out the cost of the car? Wouldn't it be best to take that and scrap the car?

cosworth330

1,299 posts

236 months

Monday 27th June 2016
quotequote all
They will pay upto and including the purchase price you paid. From other threads I've read a complete engine through BMW with laboiur etc works out about £19,000 which is ridiculous. Would have thought you'd have to make up the extra or they pay you out what you paid for the car, which seems fair to me I remember thinking about this when I bought my Mondial policy, but i suppose you can't expect the warranty company to pay out on a single claim for more than you actually paid for the car.
Hope you get the best outcome possible. How many miles has the car done?

cosworth330

1,299 posts

236 months

Monday 27th June 2016
quotequote all
If you didn't have the Mondial warranty and it spun a shell surely you'd be in for a bigger bill?

Dan_M5

Original Poster:

615 posts

142 months

Monday 27th June 2016
quotequote all
New engine is 100% needed.

No engines in the European network 2 month wait.

It's done 58k

cosworth330

1,299 posts

236 months

Monday 27th June 2016
quotequote all
58K is low miles for a spun shell. It's been prooved that regular oil changes and warming up engine properly before thrashing it extend the life of the shells. Trouble is buying secondhand we don't know how previous owners have treated the car.I have a friend who's E60 M5 has done 98,000 miles and he had the shells replaced at about 95,000 as preventative maintenance. My own E60 M5 has done 62,000 including a couple of track days, I've always thought what would happen if mine spun a shell whether it would be agro with Mondial or whether I'd be better just getting them replaced myself for preventative maintenance which is about £1300 inc vat.

I think you've been a bit unlucky to have a failure at 58K. Hope you get a quicker solution than 2 months.

Cemesis

771 posts

161 months

Monday 27th June 2016
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No doubt its crap but if you have to pay £3k you'll end up with an E60 with a brand new engine. You can get the flywheel and clutch done at cost too (as its all out) and you'll have a low mileage e60, under warranty and with a new engine which has to be worth abit more. You might be able to flog it straight away and get more than you paid for it but I'm not hot on prices myself.

Dan_M5

Original Poster:

615 posts

142 months

Monday 27th June 2016
quotequote all
From talks last week they reckon around 6k I'll have to pay. Because it had the vanos system done that's all ready taken a chunk

krisdelta

4,566 posts

200 months

Tuesday 28th June 2016
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Dan_M5 said:
From talks last week they reckon around 6k I'll have to pay. Because it had the vanos system done that's all ready taken a chunk
Surely that is a separate claim, or is the lifetime claim limit the cost of the car?

Dan_M5

Original Poster:

615 posts

142 months

Tuesday 28th June 2016
quotequote all
It's per claim but the as it was in for one thing they think it will be added on top.

I spoke to BMW customer services this morning. Apperently the m5 is meant to have loads of miles on it because it's a big unit so low mileage ones go bad

RS250_Steve

149 posts

101 months

Tuesday 28th June 2016
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I cant help but feel that's a total cop out.
lots of cold starts and short journeys, yes, but totally mileage shouldn't really make a difference.
I can only assume what BMW meant was 'it must have done a lot of short journeys for the mileage its covered'.

you can get used engines for £5k ish on ebay but its a no brainer to pay that for a new lump.

Edited by RS250_Steve on Tuesday 28th June 14:05

cosworth330

1,299 posts

236 months

Tuesday 28th June 2016
quotequote all
Dan_M5 said:
It's per claim but the as it was in for one thing they think it will be added on top.

I spoke to BMW customer services this morning. Apperently the m5 is meant to have loads of miles on it because it's a big unit so low mileage ones go bad
Low mileage doesn't wear out the shells! Maybe lots of cold starts and not taking it easy when cold.

Their is about a 100 page thread over on M5Board about issues with worn shells ( rod bearings ).




DannyB2007

187 posts

199 months

Thursday 30th June 2016
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Let us know how you get on. I always wondered how good my warranty (mondial) would have been if i had spun a shell.

I had 9k worth of claims on mine. But as a monthly policy is was under the impression the purchase price threshold 'reset' each month. But is constant rolling on a yearly paid policy.

Dan_M5

Original Poster:

615 posts

142 months

Thursday 30th June 2016
quotequote all
Well BMW uk won't help with the cost or anything. So it's down to the warranty company. My curtesy car is dire insignia 1.4 I assume it is.

I'll find out tomorrow if the warranty will cover it.

Mags

1,131 posts

278 months

Friday 1st July 2016
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I'm sorry to hear your troubles, is it a dealer that has pulled the engine and is the history with a dealer or Indy? Just wondering if this has impact on bmws view if it's not. I know you don't need dealer history.
I don't understand how BMW can offer a warranty that isn't good enough to replace an engine, that's exactly why people like us pay for it! Has anyone suggested seeking legal help, maybe just a letter to BMW?

AW10

4,422 posts

248 months

Friday 1st July 2016
quotequote all
The terms of the warranty require the use of a BMW Authorised Dealer or a BMW Authorised Service Workshop which would appear to eliminate the possibility of a 2nd-hand engine being installed under warranty or the existing engine being rebuilt.

As an aside the Driveline Component Cover is limited to £5K inc VAT so likely of no practical use on an M engine or probably any BMW engine as the cost is likely to easily exceed £5K for the engine alone, never mind the labour.

Dan_M5

Original Poster:

615 posts

142 months

Friday 1st July 2016
quotequote all
Mags said:
I'm sorry to hear your troubles, is it a dealer that has pulled the engine and is the history with a dealer or Indy? Just wondering if this has impact on bmws view if it's not. I know you don't need dealer history.
I don't understand how BMW can offer a warranty that isn't good enough to replace an engine, that's exactly why people like us pay for it! Has anyone suggested seeking legal help, maybe just a letter to BMW?
im the 3rd owner full bmw history, all work has been done by them i had them do an oil change about 3weeks ago.

Dan_M5

Original Poster:

615 posts

142 months

Friday 1st July 2016
quotequote all
AW10 said:
The terms of the warranty require the use of a BMW Authorised Dealer or a BMW Authorised Service Workshop which would appear to eliminate the possibility of a 2nd-hand engine being installed under warranty or the existing engine being rebuilt.

As an aside the Driveline Component Cover is limited to £5K inc VAT so likely of no practical use on an M engine or probably any BMW engine as the cost is likely to easily exceed £5K for the engine alone, never mind the labour.
I have the fully comprehensive cover thank god. I spoke to the dealer this morning and its around 21k to have a new engine fitted.

Helicopter123

8,831 posts

155 months

Friday 1st July 2016
quotequote all
On the plus side, your warranty is going to cover £16k of repairs.

You will be out of pocket by £5k.

With no warranty, you would be looking to break the car and would have lost much more.

Personally, I think anyone running one of these without a warranty is plain nuts.

Dan_M5

Original Poster:

615 posts

142 months

Friday 1st July 2016
quotequote all
As they get cheap it's going to get worse and a few more will be split.