Flight delayed - compensation?

Flight delayed - compensation?

Author
Discussion

audi321

Original Poster:

5,183 posts

213 months

Friday 24th February 2017
quotequote all
So my flight was delayed 4 hours today due to the inbound flight getting diverted to drop off an ill passenger.

This resulted in my flight being delayed.

Sofia to Stansted.

Anyone know if I'm entitled to anything? I'm sure that Ryanair will claim 'out of their control etc'.

Boozy

2,338 posts

219 months

Friday 24th February 2017
quotequote all
audi321 said:
So my flight was delayed 4 hours today due to the inbound flight getting diverted to drop off an ill passenger.

This resulted in my flight being delayed.

Sofia to Stansted.

Anyone know if I'm entitled to anything? I'm sure that Ryanair will claim 'out of their control etc'.
You sat in a chair and flew from Sofia to Stansted, you're entitled to thinking that's pretty cool and that's about it. What exactly are you after?

audi321

Original Poster:

5,183 posts

213 months

Friday 24th February 2017
quotequote all
Boozy said:
You sat in a chair and flew from Sofia to Stansted, you're entitled to thinking that's pretty cool and that's about it. What exactly are you after?
Lol what a bizarre reply! Weird even.

Well given that I paid good money for my family to be somewhere 4 hours earlier. I would expect some kind of compensation? http://www.moneysavingexpert.com/travel/flight-del... Gives a bit of info but not about the reason for the delay.

bad company

18,573 posts

266 months

Friday 24th February 2017
quotequote all
If the flight was diverted to drop off a sick passenger that surely isn't the airlines fault. What would you expect them to do if you or a member of your family became unwell on the flight?

Evolved

3,565 posts

187 months

Friday 24th February 2017
quotequote all
I'd be pushing for a free holiday or at least free flights for the family. 4 hours is a huge amount of time and should be compensated accordingly.

Kenty

5,046 posts

175 months

Friday 24th February 2017
quotequote all
Pretty sure nothing payable if a medical diversion was the cause.

Your Dad

1,934 posts

183 months

Friday 24th February 2017
quotequote all
Write to the Daily Mail, ensure they get a photo of you and your family pulling 'sad face' pose.


Sheetmaself

5,676 posts

198 months

Friday 24th February 2017
quotequote all
I would like to think that there is no compensation to be paid, mainly so if there is a medical emergency the airline is never trying to weigh up the cost (it will of cost them plenty as it is) of the compensation claim as to whether they stand by and dont help like many others in society do nowaday or divert and help those who need it.

Whilst i dont like the compensation culture we have now gained i do see that sometimes there is a need for it, this however is not one of those times in my opinion.

anonymous-user

54 months

Friday 24th February 2017
quotequote all
bad company said:
If the flight was diverted to drop off a sick passenger that surely isn't the airlines fault. What would you expect them to do if you or a member of your family became unwell on the flight?
My guess is he would want them to land and drop off his family then pay them compensation for being late.. Plus pay the other passengers on the flight compensation. Plus all the passengers in Sofia (as he was) who are now late returning to Stansted.

That's 360 odd passengers on the two flights what's reasonable 300 euros? So 108,000 euros it should cost Ryanair for dropping off a sick passenger. (Plus extra fuel for the diversion and extra landing fees and handling charges)

Tune in next week for "the airline refused to help my sick child" thread.



Edited by anonymous-user on Friday 24th February 07:05

andy67b

61 posts

116 months

Friday 24th February 2017
quotequote all
Yep, I can imagine audi321 wished he hadn't asked that question!

SS2.

14,462 posts

238 months

Friday 24th February 2017
quotequote all
audi321 said:
Anyone know if I'm entitled to anything?
With the delay resulting from a medical emergency, you won't be.

djc206

12,350 posts

125 months

Friday 24th February 2017
quotequote all
audi321 said:
So my flight was delayed 4 hours today due to the inbound flight getting diverted to drop off an ill passenger.

This resulted in my flight being delayed.

Sofia to Stansted.

Anyone know if I'm entitled to anything? I'm sure that Ryanair will claim 'out of their control etc'.
You certainly sound entitled.

Read what you have written again and think about what you're asking. Then chastise yourself for being selfish and move on.

Dave Brand

928 posts

268 months

Friday 24th February 2017
quotequote all
El stovey said:
That's 360 odd passengers on the two flights what's reasonable 300 euros?
Under EU261, €400 for a flight of that length (3251 km according to flight-durations.com) - except, of course, in extraordinary circumstances.

Could the airline have taken "reasonable measures" to prevent the passenger falling ill? Such as. . .

blueg33

35,855 posts

224 months

Friday 24th February 2017
quotequote all
I don't think there is much chance as airline have limited control over a passenger becoming ill. However, if the delay was exacerbated because for things like the crew being "out of time" then you may have a case.

I have a claim running against Monarch at the moment for a 11 hour delay. It was initially a 1 hour delay caused by bad weather (not in itself an excuse if that weather is usual in the location) but exacerbated because they handled it badly afterwards. Crew timed out, replacement crew left UK some 4 hours later than Monarch said, paperwork was wrong causing another 1 hour delay, Monarch managed to lose 4 disabled passengers, and additional hour.

Claim submitted to Monarch using Resolver was refused, now in the hands of lawyers who have lodged papers with the court on behalf of 250 or so people

schmalex

13,616 posts

206 months

Saturday 25th February 2017
quotequote all
audi321 said:
So my flight was delayed 4 hours today due to the inbound flight getting diverted to drop off an ill passenger.

This resulted in my flight being delayed.

Sofia to Stansted.

Anyone know if I'm entitled to anything? I'm sure that Ryanair will claim 'out of their control etc'.
What a stupid post, OP

If I were you, I'd myself down and have a long think about what you've said.

Idiot


audi321

Original Poster:

5,183 posts

213 months

Saturday 25th February 2017
quotequote all
I just don't get you lot.

If I'm on a train and it is delayed by 30 minutes i get an automatic refund of 50% of the ticket price (delay repay). Why am I an idiot for thinking I'm due a refund for a 4 hour delay!

Sheetmaself

5,676 posts

198 months

Saturday 25th February 2017
quotequote all
Had the plane been delayed due to the companies fault we would probably be in agreement with you. All the company did was help someone in need. Are you really so self centred and callous that you should recieve recompense for someone helping someone in their time of need?

LordHaveMurci

12,042 posts

169 months

Saturday 25th February 2017
quotequote all
Your Dad said:
Write to the Daily Mail, ensure they get a photo of you and your family pulling 'sad face' pose.
Compensayshun face surely wink

audi321

Original Poster:

5,183 posts

213 months

Saturday 25th February 2017
quotequote all
Hang on. The sick person wasnt on my flight! I only have it by hearsay that was why they stopped. For all I know it could be because of a hijacker or the plane was broken, or storm Doris caused a problem. They're not forced to tell me, this was the rumour going around on my flight home.

Ok. Try again then.

I have no idea why...........but my flight was 4 hours delayed, would I be entitled to anything on way of refund?

I agree with all of you. Had the sick person been on my flight I get your anger, but they weren't. My flight was late.......period, and I don't know the reason.

Like I said about virgin trains, when you get your automatic refund, they don't give a reason, they just refund you and never argue. All happens automatically.

SS2.

14,462 posts

238 months

Saturday 25th February 2017
quotequote all
The rules for plane and trains are not the same.

You'll need to know why the flight was delayed.

If it was because of 'extraordinary circumstances' (medical emergency would qualify as this), then you would not be entitled to compensation.