Discussion
Got an email from paypal last night saying that I'd made a payment to ASOS for a sweatshirt for just shy of £100 when I did not. Phoned paypal immediately who blocked the transaction and said they'd block the account for the time being. Also contacted ASOS and they've cancelled the transaction as well.
So....I get an email this morning from paypal saying someone has authorised a £500 transaction from my bank account into my paypal account!! Phoned up HSBC who said they can't see any evidence of that transaction, then phoning paypal they said it MAY have gone through and need to phone bank....so I call the bank again and they aren't able to block it if it has gone through.
Funny thing is though.....with the online order with ASOS....I've got a delivery name and address....and it's for someone in student accommodation in Birmingham.
I mean....paypal are looking into it and will be ringing me back at some point. HSBC are aware of it, I've called the police and I need to file a report over the phone which takes about 15-20mins so I'm going to call them at lunch time when I get the chance....Anything else I should be doing? Aside driving up to Birmingham with some empty cans of red bull to throw at this
?
So....I get an email this morning from paypal saying someone has authorised a £500 transaction from my bank account into my paypal account!! Phoned up HSBC who said they can't see any evidence of that transaction, then phoning paypal they said it MAY have gone through and need to phone bank....so I call the bank again and they aren't able to block it if it has gone through.
Funny thing is though.....with the online order with ASOS....I've got a delivery name and address....and it's for someone in student accommodation in Birmingham.
I mean....paypal are looking into it and will be ringing me back at some point. HSBC are aware of it, I've called the police and I need to file a report over the phone which takes about 15-20mins so I'm going to call them at lunch time when I get the chance....Anything else I should be doing? Aside driving up to Birmingham with some empty cans of red bull to throw at this
?I had similar albeit with smaller amounts a few years ago. The bank will give you your money back and do nothing, the police can't act on your say so as you haven't lost out, the bank are considered the victim and wont report it or do anything as it makes their stats look bad.
You could perhaps cancel your direct debit with paypal in the meantime.
It's a shame but I doubt very much that any action will be taken.
You could perhaps cancel your direct debit with paypal in the meantime.
It's a shame but I doubt very much that any action will be taken.
eybic said:
I had similar albeit with smaller amounts a few years ago. The bank will give you your money back and do nothing, the police can't act on your say so as you haven't lost out, the bank are considered the victim and wont report it or do anything as it makes their stats look bad.
You could perhaps cancel your direct debit with paypal in the meantime.
It's a shame but I doubt very much that any action will be taken.
Well luckily nothing has actually been taken out of my account at the moment, even my "available balance" has not dropped....so there's hope that the £500 will never actually be taken from my account. I do want to see if they can be prosecuted simply for putting me through the stress/hassle and for my time. You could perhaps cancel your direct debit with paypal in the meantime.
It's a shame but I doubt very much that any action will be taken.
He's in student accommodation in Birmingham, wonder what the university would say....
The thing about student accommodation is that they tend to have central delivery offices and communal pigeon holes, relying upon students to check and pick up items on a regular basis.
I'd hazard a guess that the supposed recipient knows nothing of this fraud and that the package will be intercepted by the real perp once it arrives on campus and becomes difficult to track.
I'd hazard a guess that the supposed recipient knows nothing of this fraud and that the package will be intercepted by the real perp once it arrives on campus and becomes difficult to track.
eltawater said:
The thing about student accommodation is that they tend to have central delivery offices and communal pigeon holes, relying upon students to check and pick up items on a regular basis.
I'd hazard a guess that the supposed recipient knows nothing of this fraud and that the package will be intercepted by the real perp once it arrives on campus and becomes difficult to track.
This....but could one not alert the uni to thoroughly check the ID for anyone looking to pick parcels up from said address....no?I'd hazard a guess that the supposed recipient knows nothing of this fraud and that the package will be intercepted by the real perp once it arrives on campus and becomes difficult to track.
E65Ross said:
This....but could one not alert the uni to thoroughly check the ID for anyone looking to pick parcels up from said address....no?
What makes you think that the items don't go missing straight after they enter the great big goods-in facility where all tracking disappears?The Spruce goose said:
how did they get your password? do you use the password elsewhere as i would change them all, email as well.
This was my thinking, I'm going to do this at lunch when I get the chance. I don't use the same PW for every account, but it's worth me going through all my various accounts and changing it to help. PayPal one already done, of course.E65Ross said:
This was my thinking, I'm going to do this at lunch when I get the chance. I don't use the same PW for every account, but it's worth me going through all my various accounts and changing it to help. PayPal one already done, of course.
Could have been via a fake paypal email, you "logged in" unknowingly into a compromised page (that looked identical to pp)trowelhead said:
E65Ross said:
This was my thinking, I'm going to do this at lunch when I get the chance. I don't use the same PW for every account, but it's worth me going through all my various accounts and changing it to help. PayPal one already done, of course.
Could have been via a fake paypal email, you "logged in" unknowingly into a compromised page (that looked identical to pp)phishing attack, but could be a key logger among other things. i got caught a few years back, involved the police, makes you really think. i used to use bit torrents thou.
there is a website where you put your email address and details, it advises if it has been compromised, can't remember name sorry.
there is a website where you put your email address and details, it advises if it has been compromised, can't remember name sorry.
The Spruce goose said:
there is a website where you put your email address and details, it advises if it has been compromised, can't remember name sorry.
https://haveibeenpwned.com/
Spoken to PayPal and that £500 transaction appears to have gone through. What takes the piss is that they have said that they cannot stop the money from coming from my bank account and into my PayPal account, and I've been asked to log into paypal on the 30th November (when the money is meant to clear) and then transfer the £500 straight back from paypal into my bank again. Why the fk can't paypal do this for me?
Secondly, my bank, HSBC, said they can't see the transaction as pending (they said that's very unusual and that possibly the £500 HAS been blocked from paypal) but they cannot block said transaction, and that they'll only look into it if/when the money gets taken out.
So basically, I have to keep looking at my available balance, and if it drops by £500, it's only then when HSBC can do something.
Feel a bit violated and pissed off to be honest.
k can't paypal do this for me?Secondly, my bank, HSBC, said they can't see the transaction as pending (they said that's very unusual and that possibly the £500 HAS been blocked from paypal) but they cannot block said transaction, and that they'll only look into it if/when the money gets taken out.
So basically, I have to keep looking at my available balance, and if it drops by £500, it's only then when HSBC can do something.
Feel a bit violated and pissed off to be honest.
E65Ross said:
Spoken to PayPal and that £500 transaction appears to have gone through. What takes the piss is that they have said that they cannot stop the money from coming from my bank account and into my PayPal account, and I've been asked to log into paypal on the 30th November (when the money is meant to clear) and then transfer the £500 straight back from paypal into my bank again. Why the fk can't paypal do this for me?
Secondly, my bank, HSBC, said they can't see the transaction as pending (they said that's very unusual and that possibly the £500 HAS been blocked from paypal) but they cannot block said transaction, and that they'll only look into it if/when the money gets taken out.
So basically, I have to keep looking at my available balance, and if it drops by £500, it's only then when HSBC can do something.
Feel a bit violated and pissed off to be honest.
And so it starts, if it does go, they will treat you like a criminal and get you to fill in some forms for them to decide whether they believe you or not.k can't paypal do this for me?Secondly, my bank, HSBC, said they can't see the transaction as pending (they said that's very unusual and that possibly the £500 HAS been blocked from paypal) but they cannot block said transaction, and that they'll only look into it if/when the money gets taken out.
So basically, I have to keep looking at my available balance, and if it drops by £500, it's only then when HSBC can do something.
Feel a bit violated and pissed off to be honest.
eybic said:
E65Ross said:
Spoken to PayPal and that £500 transaction appears to have gone through. What takes the piss is that they have said that they cannot stop the money from coming from my bank account and into my PayPal account, and I've been asked to log into paypal on the 30th November (when the money is meant to clear) and then transfer the £500 straight back from paypal into my bank again. Why the fk can't paypal do this for me?
Secondly, my bank, HSBC, said they can't see the transaction as pending (they said that's very unusual and that possibly the £500 HAS been blocked from paypal) but they cannot block said transaction, and that they'll only look into it if/when the money gets taken out.
So basically, I have to keep looking at my available balance, and if it drops by £500, it's only then when HSBC can do something.
Feel a bit violated and pissed off to be honest.
And so it starts, if it does go, they will treat you like a criminal and get you to fill in some forms for them to decide whether they believe you or not.k can't paypal do this for me?Secondly, my bank, HSBC, said they can't see the transaction as pending (they said that's very unusual and that possibly the £500 HAS been blocked from paypal) but they cannot block said transaction, and that they'll only look into it if/when the money gets taken out.
So basically, I have to keep looking at my available balance, and if it drops by £500, it's only then when HSBC can do something.
Feel a bit violated and pissed off to be honest.
I've got £25k in 3 different accounts with HSBC, if they can't make me feel secure then I'll take my business elsewhere. It's really got me thinking about just closing my paypal account. Although I've been using it quite a lot on ebay to sell stuff over the past 6 months so it's been very useful for that....so not sure what to do really. I certainly suspect my confidence in it will be low for some months to come yet.
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