Discussion
Hi all
Just looking for advice for my brother in law.
A relative of his died recently and his parents have been dealing with the assets etc.
His mum was sending people their cash share via online banking and has managed to balls up. She was sending £75k to a relative but had written their account number 1 digit wrong. Apparently the online banking said the (wrong) number she entered was not a valid account but the £75k has left her account.
I gather they have spoken to the bank and they basically said well you are responsible for online transfers.
They are meeting with the bank again today.
Is there anything that can be done?
If the account she sent it to does not exist, where did the money go?
Thanks for any help.
Just looking for advice for my brother in law.
A relative of his died recently and his parents have been dealing with the assets etc.
His mum was sending people their cash share via online banking and has managed to balls up. She was sending £75k to a relative but had written their account number 1 digit wrong. Apparently the online banking said the (wrong) number she entered was not a valid account but the £75k has left her account.
I gather they have spoken to the bank and they basically said well you are responsible for online transfers.
They are meeting with the bank again today.
Is there anything that can be done?
If the account she sent it to does not exist, where did the money go?
Thanks for any help.
RB Will said:
Hi all
Just looking for advice for my brother in law.
A relative of his died recently and his parents have been dealing with the assets etc.
His mum was sending people their cash share via online banking and has managed to balls up. She was sending £75k to a relative but had written their account number 1 digit wrong. Apparently the online banking said the (wrong) number she entered was not a valid account but the £75k has left her account.
I gather they have spoken to the bank and they basically said well you are responsible for online transfers.
They are meeting with the bank again today.
Is there anything that can be done?
If the account she sent it to does not exist, where did the money go?
Thanks for any help.
If the account number was incorrect and is not an actually account then the money will be held in a suspense account............contact the bank who the money was sent to....Just looking for advice for my brother in law.
A relative of his died recently and his parents have been dealing with the assets etc.
His mum was sending people their cash share via online banking and has managed to balls up. She was sending £75k to a relative but had written their account number 1 digit wrong. Apparently the online banking said the (wrong) number she entered was not a valid account but the £75k has left her account.
I gather they have spoken to the bank and they basically said well you are responsible for online transfers.
They are meeting with the bank again today.
Is there anything that can be done?
If the account she sent it to does not exist, where did the money go?
Thanks for any help.
Sarnie said:
RB Will said:
Hi all
Just looking for advice for my brother in law.
A relative of his died recently and his parents have been dealing with the assets etc.
His mum was sending people their cash share via online banking and has managed to balls up. She was sending £75k to a relative but had written their account number 1 digit wrong. Apparently the online banking said the (wrong) number she entered was not a valid account but the £75k has left her account.
I gather they have spoken to the bank and they basically said well you are responsible for online transfers.
They are meeting with the bank again today.
Is there anything that can be done?
If the account she sent it to does not exist, where did the money go?
Thanks for any help.
If the account number was incorrect and is not an actually account then the money will be held in a suspense account............contact the bank who the money was sent to....Just looking for advice for my brother in law.
A relative of his died recently and his parents have been dealing with the assets etc.
His mum was sending people their cash share via online banking and has managed to balls up. She was sending £75k to a relative but had written their account number 1 digit wrong. Apparently the online banking said the (wrong) number she entered was not a valid account but the £75k has left her account.
I gather they have spoken to the bank and they basically said well you are responsible for online transfers.
They are meeting with the bank again today.
Is there anything that can be done?
If the account she sent it to does not exist, where did the money go?
Thanks for any help.
Depending on how quick your bank is to action and how quick a reply they get from the other bank then you will have the money back within 1-2 weeks.
Whatever you do, keep on top of the bank otherwise they wont care, 75k is literally pennies for them, banks sometimes send 64m plus to the wrong account and need a back.
RB Will said:
I gather they have spoken to the bank and they basically said well you are responsible for online transfers.
I'm sure there's a pretty recent code of conduct that says they have to make some effert to help you in cases like this.ETA: Hmmm...maybe it's only certain types of payments:
http://www.fasterpayments.org.uk/consumers/what-ha...
NDA said:
I sent £46,000 to the gas company recently instead of £460.00. Completely my mistake. It was a real job getting it back from them.
The banks at both ends of this transaction should work to find the money.
I wish I had that to be able to accidently send it to someone!The banks at both ends of this transaction should work to find the money.
First world problem thread?
NDA said:
I sent £46,000 to the gas company recently instead of £460.00. Completely my mistake. It was a real job getting it back from them.
The banks at both ends of this transaction should work to find the money.
If the sort code was correct the money will probably be at the receiving back.The banks at both ends of this transaction should work to find the money.
More for the future but it's definitely worth putting through a test payment for £1 first and confirming it has been received before sending larger chunks.
With my bank and I presume most others the account details are then saved so minimising the risk of an error when the complete payment is made.
Saying that I was extremely nervous whilst doing an on the phone payment to the solicitor for my house.
With my bank and I presume most others the account details are then saved so minimising the risk of an error when the complete payment is made.
Saying that I was extremely nervous whilst doing an on the phone payment to the solicitor for my house.
p1stonhead said:
NDA said:
I sent £46,000 to the gas company recently instead of £460.00. Completely my mistake. It was a real job getting it back from them.
The banks at both ends of this transaction should work to find the money.
I wish I had that to be able to accidently send it to someone!The banks at both ends of this transaction should work to find the money.
First world problem thread?
The £10k limit is arbitrary and you can request to have it upped to pretty much any figure. We regularly send payments via internet banking of up to and over £100k. How else are you going to do it, cheque?
I'd just pester the bank you transferred from until they return it. They should and will help you out but you might need to become a pain to get them to prioritise it.
I'd just pester the bank you transferred from until they return it. They should and will help you out but you might need to become a pain to get them to prioritise it.
IIIRestorerIII said:
More for the future but it's definitely worth putting through a test payment for £1 first and confirming it has been received before sending larger chunks.
With my bank and I presume most others the account details are then saved so minimising the risk of an error when the complete payment is made.
Saying that I was extremely nervous whilst doing an on the phone payment to the solicitor for my house.
Twice I have done this when buying cars only for my account to be frozen - bank's software picking it up as a possible scam! With my bank and I presume most others the account details are then saved so minimising the risk of an error when the complete payment is made.
Saying that I was extremely nervous whilst doing an on the phone payment to the solicitor for my house.
Not so funny at the time. Gassing Station | Finance | Top of Page | What's New | My Stuff