St. James' Place - a review…

St. James' Place - a review…

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Discussion

xeny

4,382 posts

79 months

Sunday 7th January
quotequote all
We don't actually know what assets were behind those figures. They are mediocre returns for a 100% equity portfolio, but we don't know if that is the case or not.

Mr Pointy

11,294 posts

160 months

Sunday 7th January
quotequote all
xeny said:
We don't actually know what assets were behind those figures. They are mediocre returns for a 100% equity portfolio, but we don't know if that is the case or not.
True, but even Lifestrategy 40 did 8.45% for the year.

Chipper

1,315 posts

218 months

Sunday 7th January
quotequote all
Mr Pointy said:
Chipper said:
Sharing positive news amidst the negativity about SJP. In mid-2022, we decided to invest in a corporate investment ( already had pensions and ISA’s ) due to low business bank interest rates. Following their advice, we opened a corporate investment alongside ISAs and pensions for my wife and me. After charges, here are our 2023 returns:

- ISA: Both wife and I returned +9.4%
- Pensions: Wife +8.9%, Me +5.4%
- Corporate Investment: +9%

Content with the outcomes.
You might want to look at this thread then:

https://www.pistonheads.com/gassing/topic.asp?h=0&...

Even a Vanguard Global Tracker managed 14%. Excessive fees require excessive performance.
I acknowledge my limited expertise in this matter, having chosen SJP based on recommendations from clients and a successful friend who has done very well with them. While Im aware of SJP’s reputation for high charges, your mention of "Even a Vanguard Tracker managed 14%" suggests that multiple managed funds in the industry achieved returns of 14% or more. I'd appreciate (honestly not being funny) your insights on how many of these managed funds have attained 14%+ returns, as I plan to revisit SJP and inquire about their performance relative to others

Personally, I've significantly invested in Tesla throughout 2023, currently enjoying an almost 21% increase. However, I wouldn't want to rely solely on Tesla for our pension. Considering a diverse portfolio and the inclusion of safer funds with slower growth, I found a 9% return for the Corporate investment to be more than satisfactory, especially compared to what the bank originally was offering, which was 0%, though recently they have offered, I think, 3.49%, but locked for three months at a time.

I recently spoke to three friends, two of whom have IFAs, and none achieved anywhere near 14%. one did attain an 10.8% return on his pension.


Edited by Chipper on Sunday 7th January 13:20

Mazinbrum

935 posts

179 months

Sunday 7th January
quotequote all
Just search funds on HL, filter by performance.
Use Morningstar compare, there's a lot of stuff on this here internet!

simon800

2,432 posts

108 months

Sunday 7th January
quotequote all
211 out of 510 IA global funds achieved returns above 14% in 2023.

362 achieved over the 9% return of the corporate investment

simon800

2,432 posts

108 months

Sunday 7th January
quotequote all
Chipper said:
I found a 9% return for the Corporate investment to be more than satisfactory, especially compared to what the bank originally was offering, which was 0%, though recently they have offered, I think, 3.49%, but locked for three months at a time.
If your benchmark for satisfactory performance is anything above 0% then I’m sure you’ll be very happy with SJP or any other wealth managers long term.

Without wanting to sound patronising, most investments aren’t benchmarked against 0% to measure their success.

If the SJP one has zero risk and you’re guaranteed the return, then it’s a fair comparison.

Edit: for fairness the 15.4% that the FTSE All World returned in 2023 or the 17.0% the MSCI world returned may not be fair benchmarks either given they are 100% equity and the SJP investment sounds as if it isn’t

Edited by simon800 on Sunday 7th January 13:56

bitchstewie

51,616 posts

211 months

Sunday 7th January
quotequote all
Chipper what are you invested in?

I tend to use a the FTSE Global All Cap as a guide on what to expect if you're invested 100% in equities.

Then for a rough "finger in the air" for anything that's a mix of equities and bonds I'd probably either look at the closest Vanguard LifeStrategy fund or work out what a comparable mix of the FTSE Global All Cap and a Global Bond Index fund would give you.

Chipper

1,315 posts

218 months

Sunday 7th January
quotequote all
simon800 said:
If your benchmark for satisfactory performance is anything above 0% then I’m sure you’ll be very happy with SJP or any other wealth managers long term.

Without wanting to sound patronising, most investments aren’t benchmarked against 0% to measure their success.

If the SJP one has zero risk and you’re guaranteed the return, then it’s a fair comparison.

Edit: for fairness the 15.4% that the FTSE All World returned in 2023 or the 17.0% the MSCI world returned may not be fair benchmarks either given they are 100% equity and the SJP investment sounds as if it isn’t

Edited by simon800 on Sunday 7th January 13:56
When I was exploring options to safeguard our company funds from inflation, none of the banks offered significant interest on business accounts. SJP established the CI, and I'm delighted with the 9% returns.A Google search on fund performance revealed SJP holding its ground. I'm not here to defend them, but personally, I haven't encountered anyone achieving an average of 14%+ across their pension portfolio, not just a select few funds, in 2023. This might be due to my friends and work colleagues have poor IFA or simply the Pistonheads community has a higher percentage of individuals outperforming the average.



bitchstewie

51,616 posts

211 months

Sunday 7th January
quotequote all
14% was what a cheap dumb passive global tracker would have given you last year assuming you wanted to be invested in 100% equities.

Of course it won't do that every year but that's where the whole active fund v taking what the market gives you debate comes from smile

simon800

2,432 posts

108 months

Sunday 7th January
quotequote all
bhstewie said:
14% was what a cheap dumb passive global tracker would have given you last year assuming you wanted to be invested in 100% equities.

Of course it won't do that every year but that's where the whole active fund v taking what the market gives you debate comes from smile
It’s actually 15.4% or 17% depending on whether it’s the all world or MSCI world smile

bitchstewie

51,616 posts

211 months

Sunday 7th January
quotequote all
Does everyone use a single benchmark? I don't even know if there's a single "global" one people use between MSCI World and AWCI and the others smile

FTSE Global All Cap Index (it is an official FTSE index not just the fund itself) was 14.7%

Either way a pretty bloody good year.

hmg

563 posts

120 months

Sunday 7th January
quotequote all
And the reality is while we can all quote exceptional growth in one or two funds..realistically it would be more sensible to spread your investment over a variety of products with an attitude towards risk that you are happy with.

ILikeCake

317 posts

145 months

Sunday 3rd March
quotequote all
Lots on the press recently about SJP, new regs, and the amount they've set aside for compensation.

https://www.telegraph.co.uk/st-jamess-place/

Anyone had any luck getting a refund? My wife has had an account for 20 years and in that time has never had a phone call, meeting, or advice of any kind.

OddCat

2,571 posts

172 months

Monday 4th March
quotequote all
ILikeCake said:
Lots on the press recently about SJP, new regs, and the amount they've set aside for compensation.

https://www.telegraph.co.uk/st-jamess-place/

Anyone had any luck getting a refund? My wife has had an account for 20 years and in that time has never had a phone call, meeting, or advice of any kind.
You should be able to tell from her more recent annual statements whether she is paying an annual advice fee as part of her overall fees.

20 years with no contact is odd. Have you moved and not told her adviser where you are ?

What type of product does she have and what is the approximate value ? Some products have no ongoing advice fees.

If you have been paying ongoing advice fees, and haven't had any contact from the adviser (especially if you have been unable to make contact with him) then there is a hood chance that you will qualify for a refund. You just need to contact SJP Head Office and lodge claim.



Digga

40,398 posts

284 months

Thursday 7th March
quotequote all
Quilter now too it seems.

https://www.reuters.com/business/finance/uks-quilt...

Quilter said:
Where our regular adviser oversight has determined that a customer may not have received the servicing they have paid for, or where we have received complaints from customers regarding ongoing servicing, this has been investigated, and, where appropriate, remediation has been undertaken and recognised as a normal business as usual expense.

Subsequent to the year-end, on 15 February 2024, the FCA wrote to around 20 advice firms, including Quilter, requesting information regarding ongoing servicing. Consistent with our focus on delivering good customer outcomes, we are commencing a review of historical data and practices across our network to determine what, if any, further action may be required. This may lead to remedial costs but it is too early to quantify.

alscar

4,227 posts

214 months

Thursday 7th March
quotequote all
Digga said:
Quilter now too it seems.

https://www.reuters.com/business/finance/uks-quilt...

Quilter said:
Where our regular adviser oversight has determined that a customer may not have received the servicing they have paid for, or where we have received complaints from customers regarding ongoing servicing, this has been investigated, and, where appropriate, remediation has been undertaken and recognised as a normal business as usual expense.

Subsequent to the year-end, on 15 February 2024, the FCA wrote to around 20 advice firms, including Quilter, requesting information regarding ongoing servicing. Consistent with our focus on delivering good customer outcomes, we are commencing a review of historical data and practices across our network to determine what, if any, further action may be required. This may lead to remedial costs but it is too early to quantify.
Easy to see why never any recommendations for others on here as " they " all seem as bad as each other be it actual charges or lack of advice being charged for !

Digga

40,398 posts

284 months

Thursday 7th March
quotequote all
Press reports (both The Times and also Reuters) are a bit vague about what, exactly, all of these firms are being investigated for.

Is it WRT specific funds, or to the platform overall?

As you say, there's a lot of discussion about the fees. FWIW Mrs Digga switched to a non-advice platform and it does make you realise what the fees actually are.

alscar

4,227 posts

214 months

Thursday 7th March
quotequote all
Digga said:
Press reports (both The Times and also Reuters) are a bit vague about what, exactly, all of these firms are being investigated for.

Is it WRT specific funds, or to the platform overall?

As you say, there's a lot of discussion about the fees. FWIW Mrs Digga switched to a non-advice platform and it does make you realise what the fees actually are.
As I understand it the investigations are more about the annual ongoing individual advisor / Partners charges pertaining to advice and the quality thereof /frequency /if at all and not about the actual Fund performance ie a relatively smaller proportion of the overall fees that are often mentioned as being between 1.50% and 2.00% in total.
But even if this had been negotiated down from their average ( which I doubt occurred that much ) it will still be between 0.25% and 0.50% pa which is clearly " expensive " compared with platforms ( albeit strictly non advice of course ) but when no actual advice obtained for that 0..25% -0.50% annually and in some cases many years , you can see why there might be a problem !

Digga

40,398 posts

284 months

Thursday 7th March
quotequote all
alscar said:
Digga said:
Press reports (both The Times and also Reuters) are a bit vague about what, exactly, all of these firms are being investigated for.

Is it WRT specific funds, or to the platform overall?

As you say, there's a lot of discussion about the fees. FWIW Mrs Digga switched to a non-advice platform and it does make you realise what the fees actually are.
As I understand it the investigations are more about the annual ongoing individual advisor / Partners charges pertaining to advice and the quality thereof /frequency /if at all and not about the actual Fund performance ie a relatively smaller proportion of the overall fees that are often mentioned as being between 1.50% and 2.00% in total.
But even if this had been negotiated down from their average ( which I doubt occurred that much ) it will still be between 0.25% and 0.50% pa which is clearly " expensive " compared with platforms ( albeit strictly non advice of course ) but when no actual advice obtained for that 0..25% -0.50% annually and in some cases many years , you can see why there might be a problem !
Well there was very little during the pandemic, but not any change to charges...

bitchstewie

51,616 posts

211 months

Thursday 7th March
quotequote all
Digga said:
Press reports (both The Times and also Reuters) are a bit vague about what, exactly, all of these firms are being investigated for.

Is it WRT specific funds, or to the platform overall?

As you say, there's a lot of discussion about the fees. FWIW Mrs Digga switched to a non-advice platform and it does make you realise what the fees actually are.
AIUI in summary it seems to be people paying for advice but not getting advice i.e. they take the fees every year but don't call write or visit etc.

Whether the advice you get if you get it is good value for money is kind of separate.