Car finance - hidden commission payments

Car finance - hidden commission payments

Author
Discussion

Sheets Tabuer

18,961 posts

215 months

Thursday 14th March
quotequote all
OddCat said:
To those who actually arranged car finance in a dealership, were these "you can have a discount but only if you take the finance" deals real ?

Did people really only get a discount if they took the finance and people who paid 'cash' paid more ?
Yes i bought an M240 and the price was 5k less if I took finance.

alscar

4,135 posts

213 months

Thursday 14th March
quotequote all
ashleyman said:
VWFS (responsible for 3 of my loans) have come back today saying they need more time and will respond within 30 days.

With those being brand new on standard rates I can’t imagine there will be DCA but guess I’ll have to wait and see for sure.

The response to your enquiry will either advise that the commission model applicable to your agreement was fixed, and therefore not subject to any further action, or that the model was a Discretionary Commission Arrangement, in which case we will open a complaint on your behalf and our response will be an acknowledgement of your complaint.
Same here - 5 loan agreements.
Still nothing from Alphera other than the initial auto reply.

OddCat

2,529 posts

171 months

Thursday 14th March
quotequote all
Deep Thought said:
OddCat said:
Deep Thought said:
OddCat said:
Well, hopefully, the FCA will have the good sense to instruct that these things must be netted out on the basis that it was all part of the same deal and you can't have the penny and the bun.

Otherwise, people paying cash were disadvantaged in the sense that they were not told you'll have to take finance at 8% in order to get the discount - but you'll get, say, 3% of that back as a lump sum later. In which case some people might have chosen to do that.
The FCA have been over all that previously, and chose to do nothing.
All over what ?
There was a major review of car finance by the FCA a few years back, they went over all the "incentives to take finance / offers" but they didnt raise it as an issue.
Funny that.

OddCat

2,529 posts

171 months

Thursday 14th March
quotequote all
Sheets Tabuer said:
OddCat said:
To those who actually arranged car finance in a dealership, were these "you can have a discount but only if you take the finance" deals real ?

Did people really only get a discount if they took the finance and people who paid 'cash' paid more ?
Yes i bought an M240 and the price was 5k less if I took finance.
So with hindsight, rather than paying the interest rate you did, would you rather have used your own money, or got a loan elsewhere, and paid £5k more for the car ?

Deep Thought

35,826 posts

197 months

Thursday 14th March
quotequote all
OddCat said:
Deep Thought said:
OddCat said:
Deep Thought said:
OddCat said:
Well, hopefully, the FCA will have the good sense to instruct that these things must be netted out on the basis that it was all part of the same deal and you can't have the penny and the bun.

Otherwise, people paying cash were disadvantaged in the sense that they were not told you'll have to take finance at 8% in order to get the discount - but you'll get, say, 3% of that back as a lump sum later. In which case some people might have chosen to do that.
The FCA have been over all that previously, and chose to do nothing.
All over what ?
There was a major review of car finance by the FCA a few years back, they went over all the "incentives to take finance / offers" but they didnt raise it as an issue.
Funny that.
I was confirming your "otherwise" statement - they've been over it before and did nothing about it then.

Chainedtomato

711 posts

105 months

Thursday 14th March
quotequote all
Heard back from VW - no DCA on any of the 3 agreements I had with them. As I thought they would say given I read all the paperwork thoroughly and knew what I signed for.

Still waiting to hear back from Ford, not heard anything since the initial ‘we received your email’ response.

Random_Person

18,312 posts

206 months

Thursday 14th March
quotequote all
OddCat said:
So with hindsight, rather than paying the interest rate you did, would you rather have used your own money, or got a loan elsewhere, and paid £5k more for the car ?
I bought my M240 on a Novuna finance agreement and had to do so in order to get the price as agreed - i.e had I not have taken that finance out the price would have been higher.

I paid off the finance within 7 days however it was taken out and the car sold through it.

OddCat

2,529 posts

171 months

Thursday 14th March
quotequote all
Deep Thought said:
OddCat said:
Deep Thought said:
OddCat said:
Deep Thought said:
OddCat said:
Well, hopefully, the FCA will have the good sense to instruct that these things must be netted out on the basis that it was all part of the same deal and you can't have the penny and the bun.

Otherwise, people paying cash were disadvantaged in the sense that they were not told you'll have to take finance at 8% in order to get the discount - but you'll get, say, 3% of that back as a lump sum later. In which case some people might have chosen to do that.
The FCA have been over all that previously, and chose to do nothing.
All over what ?
There was a major review of car finance by the FCA a few years back, they went over all the "incentives to take finance / offers" but they didnt raise it as an issue.
Funny that.
I was confirming your "otherwise" statement - they've been over it before and did nothing about it then.
Yes, I know. When you say "did nothing about it" that would really only apply to a sub optimal situation.

You wouldn't get them saying "the bloke was giving away bananas but they did nothing about it".

So there was a sub optimal situation that they decided to do nothing about ? Otherwise they wouldn't have been looking at it in the first place ? So what was the bit they were worried about and why ?

They must have realised money was being made on the finance to offset the discount ? Quid pro quo ?

OddCat

2,529 posts

171 months

Thursday 14th March
quotequote all
Random_Person said:
OddCat said:
So with hindsight, rather than paying the interest rate you did, would you rather have used your own money, or got a loan elsewhere, and paid £5k more for the car ?
I bought my M240 on a Novuna finance agreement and had to do so in order to get the price as agreed - i.e had I not have taken that finance out the price would have been higher.

I paid off the finance within 7 days however it was taken out and the car sold through it.
If your plan all along was to clear the finance straight away, and you didn't disclose that intention, could it be argued that you obtained the discount under false pretences ?

Presumably the dealer in this case received neither the higher value for the car nor the finance commission (which, if paid, would surely have been clawed back).

Not judging. Just trying to see all angles....

Sheets Tabuer

18,961 posts

215 months

Thursday 14th March
quotequote all
OddCat said:
Random_Person said:
OddCat said:
So with hindsight, rather than paying the interest rate you did, would you rather have used your own money, or got a loan elsewhere, and paid £5k more for the car ?
I bought my M240 on a Novuna finance agreement and had to do so in order to get the price as agreed - i.e had I not have taken that finance out the price would have been higher.

I paid off the finance within 7 days however it was taken out and the car sold through it.
If your plan all along was to clear the finance straight away, and you didn't disclose that intention, could it be argued that you obtained the discount under false pretences ?

Presumably the dealer in this case received neither the higher value for the car nor the finance commission (which, if paid, would surely have been clawed back).

Not judging. Just trying to see all angles....
In my case I was told it was fine to clear the finance after the first month but it was absolutely a case of take the finance or the car is 5k more.

ashleyman

6,986 posts

99 months

Thursday 14th March
quotequote all
So does that mean the dealer would have been earning 5k in commission from the finance co?

Deesee

8,421 posts

83 months

Thursday 14th March
quotequote all
ashleyman said:
So does that mean the dealer would have been earning 5k in commission from the finance co?
Lots more..

OddCat

2,529 posts

171 months

Thursday 14th March
quotequote all
ashleyman said:
So does that mean the dealer would have been earning 5k in commission from the finance co?
No where near.

ashleyman

6,986 posts

99 months

Thursday 14th March
quotequote all
hmm!

Deesee

8,421 posts

83 months

Thursday 14th March
quotequote all
I’ve posted up the black horse base rates/profiles before..

1% swap rate…

sugerbear

4,035 posts

158 months

Thursday 14th March
quotequote all
ashleyman said:
So does that mean the dealer would have been earning 5k in commission from the finance co?
We have no idea what the commission model was for dealerships and finance. Maybe the finace company offered a bonus if a dealership hit a certain volume of finance deals. No problem with that as it would be a profit sharing agreement.

It is no difference to a dealer having a commission model that gives them a 100k bonus from the manufacturer if they sell 1000 cars a year and towards the end of the year you have sold 990 cars and choose to discount ten cars to ensure they hit the target.

So if I have 30,000 in the bank, walk into a dealership and they say "take the finance and you can have 5k off" then I am well within the my rights to take that deal / finance and under the terms of the agreement pay that off within 14 days. That is within the terms of the finance agreement and I would be dumb to refuse it.




Stella Tortoise

2,630 posts

143 months

Thursday 14th March
quotequote all
Deep Thought said:
OddCat said:
Deep Thought said:
OddCat said:
Well, hopefully, the FCA will have the good sense to instruct that these things must be netted out on the basis that it was all part of the same deal and you can't have the penny and the bun.

Otherwise, people paying cash were disadvantaged in the sense that they were not told you'll have to take finance at 8% in order to get the discount - but you'll get, say, 3% of that back as a lump sum later. In which case some people might have chosen to do that.
The FCA have been over all that previously, and chose to do nothing.
All over what ?
There was a major review of car finance by the FCA a few years back, they went over all the "incentives to take finance / offers" but they didnt raise it as an issue.
Yes they did.

Random_Person

18,312 posts

206 months

Friday 15th March
quotequote all
OddCat said:
If your plan all along was to clear the finance straight away, and you didn't disclose that intention, could it be argued that you obtained the discount under false pretences ?

Presumably the dealer in this case received neither the higher value for the car nor the finance commission (which, if paid, would surely have been clawed back).

Not judging. Just trying to see all angles....
I'm not sure - all I knew was I wanted the car at the best price, and the way to get that was through the PCP offered only. I also had to buy a compulsory warranty, which I did not want at all, but they would not sell the car without it. I ended up managing to get that down to £300 rather than the £1200 it was supposed to be. However, it was one of those spoof third party warranties that cover nothing, and have a phone number that is never answered. (If you look at online reviews they have something like 1000 negative reviews all saying the same thing).

I guess that the garage got their "cut" - the finance was still taken out after all. Once cleared with my 2.7% bank loan a few days later, it was still cleared with the full amount payable being paid off, so however the intricacies work, I am sure everyone got their bonuses.

Its like insurance, a complete farce with a load of hidden truths and front facing deflections to make sure the customer is fleeced and all else involved get as much cash in the bank as possible.

alscar

4,135 posts

213 months

Friday 15th March
quotequote all
Random_Person said:
Its like insurance, a complete farce with a load of hidden truths and front facing deflections to make sure the customer is fleeced and all else involved get as much cash in the bank as possible.
Sorry but its nothing like Insurance !

OddCat

2,529 posts

171 months

Friday 15th March
quotequote all
Random_Person said:
I guess that the garage got their "cut" - the finance was still taken out after all. Once cleared with my 2.7% bank loan a few days later, it was still cleared with the full amount payable being paid off, so however the intricacies work, I am sure everyone got their bonuses.
If the arrangement had a 'discretionary commission' then that would depend on you paying the interest for its full period.

It's a numbers game I suppose. Some people would be to lazy to refinance immediately like you did. You were savvy - although being savvy is no longer necessary in life as the way things nose work, the lazy and feckless will be bailed out anyway at some point regardless.