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skeggysteve

Original Poster:

4,716 posts

112 months

[news] 
Thursday 11th August 2011 quote quote all
Our Bosch dishwasher stopped heating the water the other day so I Googled for possible solutions/parts.

I found this:

http://www.ukwhitegoods.co.uk/appliance-industry-n...

Basically there is a fire risk and Bosch are doing a free repair.

This fire risk also applies to Siemens and Neff machines.

If you look at the bottom of that page there are a couple of pictures to show where to find your machine details but the details are very difficult to read.
They are etched in to the metal and but are very faint.

There is also a link to checking your machine and if necessary booking a repair.

Stay safe out there!

Edited by skeggysteve on Thursday 11th August 20:26

russ_a

1,863 posts

106 months

[news] 
Friday 12th August 2011 quote quote all
Just checked ours and it's ok - quite a few poeple have posted on that site to say their house has burnt down!!

NDA

11,701 posts

120 months

[news] 
Friday 12th August 2011 quote quote all
thanks for that - I think we might have one of them!

JQ

2,623 posts

74 months

[news] 
Friday 12th August 2011 quote quote all
Thanks for the info. I'm now off to check our Bosche.

Laurel Green

19,710 posts

127 months

[news] 
Friday 12th August 2011 quote quote all
I think this needs to be stickied. Mods?
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The Black Flash

6,488 posts

93 months

[news] 
Friday 12th August 2011 quote quote all
russ_a said:
Just checked ours and it's ok - quite a few poeple have posted on that site to say their house has burnt down!!
Happened to some friends of mine - theirs was a Siemens I believe.

rhinochopig

17,453 posts

93 months

[news] 
Friday 12th August 2011 quote quote all
Thanks - ours is a later model but my in-laws have one that is within that batch range.

P924

1,108 posts

77 months

[news] 
Friday 12th August 2011 quote quote all
I cant find the rating plate on mine, its not on the LHS of the door. Wonder if that means its ok?

Big Al.

46,415 posts

153 months

[news] 
Friday 12th August 2011 quote quote all
P924 said:
I cant find the rating plate on mine, its not on the LHS of the door. Wonder if that means its ok?
It could be on the top ours was and was very faded, engineer booked in for next week.

Got my notification through the post.

fatboy b

6,762 posts

111 months

[news] 
Friday 12th August 2011 quote quote all
Bought ours mid-2005. Just checked it and it's FD8505 batch number. Close!

Dogwatch

3,971 posts

117 months

[news] 
Friday 12th August 2011 quote quote all
P924 said:
I cant find the rating plate on mine, its not on the LHS of the door. Wonder if that means its ok?
As posted it may be letters and numbers stamped rather faintly into the top of the door - the shiny surface you see as you pull the door open (and get a faceful of steam irked)

Saw this elsewhere and was relieved to find ours is OK.

eastlmark

1,369 posts

102 months

[news] 
Saturday 13th August 2011 quote quote all
eastlmark said:
July 7th.

seeing as British Gas are handling it I wouldnt count on it!


funny thing is Bosch anounced a fire related recall of dishwahsers on the same day....seemed to have dissapeared under the radar that one, something tells me the head brass of the London fire briagade may be a disgruntled Beko customer.
Maybe a mod might want to change the thread title to "Bosch, Siemens, Neff Dishwasher, if you have one please read".

Edited by eastlmark on Saturday 13th August 18:37

jardinec

337 posts

107 months

[news] 
Sunday 14th August 2011 quote quote all
Ours needs the recall/ replacement part.
Thanks to th OP for posting this.

Kinky

35,256 posts

164 months

[news] 
Sunday 14th August 2011 quote quote all
I've updated the title, and it has already been stickied smile

And for reference ..... mine falls into the affected range; so I'll be getting in touch with them ASAP thumbup

Kinky

35,256 posts

164 months

[news] 
Sunday 14th August 2011 quote quote all
Hummm ..... although my batch number, and age both fall within the range, the model does not. I plugged both numbers into the BSH website (I've got a Bosch), and it tells me that my model is not affected smile

Markytop

563 posts

114 months

[news] 
Sunday 14th August 2011 quote quote all
One word of warning if you fall if your machine falls into the recall category - mine did - if you book an appointment using the on-line booking procedure, be very careful about checking for your confirmation emails - you have to respond to a link they send within 2 hours otherwise they cancel your appointment.

However they have had a problem over the weekend in that the initial confirmation email hasn't been sent out, only the email telling you the appointment has been cancelled a few hours later. i tried the process a couple of times to no avail. The cancellation email does give you a phone number to call though, so maybe less hassle just to call in the first place.

The number is 0844 892 8920 in case anyone needs it. Make sure you have your long model number and FD number to hand when you call.

nobodyknows

5,147 posts

64 months

[news] 
Sunday 14th August 2011 quote quote all
They wrote to me about my Bosch, luckily mine is not affected smile

eastlmark

1,369 posts

102 months

[news] 
Sunday 14th August 2011 quote quote all
good point that last post, if you bothered to fill out your warranty card and send it off then you would be contacted automaticly about this.

Although I have seen many blown and burnt joints on these pcb's I have never come across anything more serious and all had been confined to the casing around the module. I do think that a re call of any sort prompts a lot of hysteria so if you do have an affected model, get it checked but dont worry too unduly and you might as well use it in the mean time. The most likely problem will just be a lack of heat duting he wash.

whoami

10,452 posts

135 months

[news] 
Sunday 14th August 2011 quote quote all
JQ said:
I'm now off to check our Bosche.
Tell them the war is over.

ALawson

5,378 posts

146 months

[news] 
Wednesday 17th August 2011 quote quote all
FD 8605 Close....
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