Best online estate agent

Author
Discussion

hornetrider

63,161 posts

206 months

Wednesday 15th February 2017
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Yep. We used Hatched for ours. Cheap fees, fantastic photography, total cost about 600 quid. Sold in about 8 weeks and had viewings every weekend.

PositronicRay

27,043 posts

184 months

Wednesday 15th February 2017
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In my admittedly limited experience the benefit of a good estate agent is keeping the whole thing in bed. Not met many of those though.

LFB531

1,233 posts

159 months

Wednesday 15th February 2017
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For fear of getting Bandit all worked up again.....smile

We're currently involved with selling a place to an elderly couple who decided to list theirs with one of the better known on-line firms on the basis of fees. No problem with that.

They tell us that although not sold yet, plenty of viewers (pretty house) and they've done all the viewings themselves. More of a concern though is zero feedback from the agent so they can't get a picture of what the objections might be. The message seems to be 'if the viewer likes it, they'll bid'.

We do our own viewings and get the owner to pop out whilst we're there so we can get an immediate take and report back to the seller, it's just simple good practice.

If you go the on-line route, do make sure there's some follow up service if you're doing the viewings even if it's no more that a 'phone call.

MyPasswordIsntSecure

12,230 posts

195 months

Wednesday 15th February 2017
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hornetrider said:
Yep. We used Hatched for ours. Cheap fees, fantastic photography, total cost about 600 quid. Sold in about 8 weeks and had viewings every weekend.
We purchased through these guys, very easy to deal with.

We had been moving forward on another house with a traditional regional agent before hand, fell through because the agent kept cocking things up.


anonymous-user

55 months

Wednesday 15th February 2017
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LFB531 said:
For fear of getting Bandit all worked up again.....smile

We're currently involved with selling a place to an elderly couple who decided to list theirs with one of the better known on-line firms on the basis of fees. No problem with that.

They tell us that although not sold yet, plenty of viewers (pretty house) and they've done all the viewings themselves. More of a concern though is zero feedback from the agent so they can't get a picture of what the objections might be. The message seems to be 'if the viewer likes it, they'll bid'.

We do our own viewings and get the owner to pop out whilst we're there so we can get an immediate take and report back to the seller, it's just simple good practice.

If you go the on-line route, do make sure there's some follow up service if you're doing the viewings even if it's no more that a 'phone call.
I promise not to get worked up this time smile

Feedback was actually one of the real strengths I found from HouseNetwork. After every viewing they requested feedback from interested parties and made it very easy for them to respond digitally. This feedback was instantly available and unfiltered for me to view and understand.

Forestfire

15 posts

93 months

Wednesday 15th February 2017
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Thanks - this is interesting. My overall view is the the online agents must have improved significantly in the last few years ( particularly since this thread started), in our case I think it's worth a punt....just trying to figure out which one

mr_spock

3,341 posts

216 months

Thursday 16th February 2017
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When we bought our current house (which we're about to sell) a couple of years ago the agent we bought through did a great job of managing quite a complex chain. Our own agent wasn't so good at the pictures/descriptions, but managed a slightly difficult buyer.

How do the online agencies manage with these kind of issues? Any experience here?