Best Wifi enabled thermostat

Best Wifi enabled thermostat

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Discussion

smn159

12,443 posts

216 months

Wednesday 15th October 2014
quotequote all
jon- said:
Just got this:

Your heating system is compatible and your order is now being processed.

Planned dispatch date: in 2-4 working days.
Yep, same here smile

jon-

16,496 posts

215 months

Wednesday 15th October 2014
quotequote all
smn159 said:
jon- said:
Just got this:

Your heating system is compatible and your order is now being processed.

Planned dispatch date: in 2-4 working days.
Yep, same here smile
Just been shipped from Germany, ETA Friday.

Frippe

30 posts

166 months

Wednesday 15th October 2014
quotequote all
I have just ordered a new combi boiler for my flat as i am doing a complete refurb, a Vailliant 837. I am also installing underfloor heating in my bathroom. Is there a way to control both with Nest/Tado or any other product?


jon-

16,496 posts

215 months

Friday 17th October 2014
quotequote all
Tado arrived, can't set it up because I can't load the thermostat manufacturer list on the web setup process, it just hangs trying to load the drop down.

Tried all 3 browsers too. What a piece of st.

jon-

16,496 posts

215 months

Friday 17th October 2014
quotequote all
jon- said:
Tado arrived, can't set it up because I can't load the thermostat manufacturer list on the web setup process, it just hangs trying to load the drop down.

Tried all 3 browsers too. What a piece of st.
I'm losing the will to live. Finally got the site working, only to be told engineers have to check my system which will take another 48 hours.

I have 3 wires to the wired thermostat, all numbered. I have a controller, but all that needs to be done is for the heating to be turned to "always on".

Sigh.

Trustmeimadoctor

12,523 posts

154 months

Friday 17th October 2014
quotequote all
try calling them i did when i installed mine and they sorted me out straight away

paulrockliffe

15,639 posts

226 months

Friday 17th October 2014
quotequote all
Do you have the instructions for your boiler? That should give you some clues. As far as I can tell most of the tailored instructions is aimed at numpties with no electrical knowledge, fundamentally you just need to know that your control box is the right one for the switch voltage at your boiler.

I originally ended up with a 12V one, which was very obviously going to explode as soon as I tried to connect the 240V loop from my boiler. Tado were very good about sorting out what was my fk up.

Once you've sorted that out, you need to make sure that both the Tado and the boiler have +240V, Earth and Neutral from your power source connected, doesn't really matter how you achieve this.

Then you need to connect the switch circuit to the controller, which would normally be two wires, but you should be able to work it out from your boiler instructions.

jon-

16,496 posts

215 months

Friday 17th October 2014
quotequote all
paulrockliffe said:
Do you have the instructions for your boiler? That should give you some clues. As far as I can tell most of the tailored instructions is aimed at numpties with no electrical knowledge, fundamentally you just need to know that your control box is the right one for the switch voltage at your boiler.

I originally ended up with a 12V one, which was very obviously going to explode as soon as I tried to connect the 240V loop from my boiler. Tado were very good about sorting out what was my fk up.

Once you've sorted that out, you need to make sure that both the Tado and the boiler have +240V, Earth and Neutral from your power source connected, doesn't really matter how you achieve this.

Then you need to connect the switch circuit to the controller, which would normally be two wires, but you should be able to work it out from your boiler instructions.
I've a 230v plate which as NO, NC and COM, which corresponds to the 3 wire wiring on my existing thermostat for normally open, normally close and the switch.

The head has batteries, so all I need to do is plug the three control wires in, however it seems pointless until they've checked their systems as the website won't let me control anything until they do.

I wonder if the app will work better

jon-

16,496 posts

215 months

Friday 17th October 2014
quotequote all
Spoke with TADO, lady thinks I need an extension box after all, even though the website originally said I didn't.

Sent them photos of what I have. How can a simple 3 wire switch be so complicated!

jon-

16,496 posts

215 months

Friday 17th October 2014
quotequote all
Just to finish this off, as it will come up in google. I emailed support and they replied with the instructions almost instantly.

Thermostat:

Wired in the Honeywell:

1) Live (red)
2) Neutral (blue)
3) Switch (yellow)

TADO wired:

COM - live (red)
NO - Switch (yellow)
Neutral (blue) not used. Park in a parking terminal.

Now I just have to wait for them to activate my account!

RossP

2,523 posts

282 months

Friday 17th October 2014
quotequote all
My new tado arrived today. Will be installing it tomorrow and sending the old one back for a refund of remaining rental credit.

;-)

paulrockliffe

15,639 posts

226 months

Friday 17th October 2014
quotequote all
What is the extension box? I need one apparently (My upgrade is due shortly), but I'm not sure why?

I assumed the new thermostat replaced the temperature sensor and that was it. The extension box doesn't sound like it's the box I currently have fixed to the boiler?

Is the box you have fixed to the boiler the same? If so, can I leave it in place and return the new one to save me some hassle and to make it easier for them to resell it?

smn159

12,443 posts

216 months

Friday 17th October 2014
quotequote all
Mine arrived today. I tried going through the setup pages but when I tried to input my Honeywell wireless thermostat / wired receiver and separate wired controller for the hot water, 'Computer said No'.

Gave them a call and they asked me to email some pictures across, which I've done, so am awaiting further instructions.

jon-

16,496 posts

215 months

Friday 17th October 2014
quotequote all
smn159 said:
Mine arrived today. I tried going through the setup pages but when I tried to input my Honeywell wireless thermostat / wired receiver and separate wired controller for the hot water, 'Computer said No'.

Gave them a call and they asked me to email some pictures across, which I've done, so am awaiting further instructions.
Just been on the phone to them for about 30 minutes. They've a few software bugs in the system (and training issues, it was the blokes first v2 setup), but I am finally setup and working on manual mode, so at least I can heat the house. Smart mode is offline

smn159

12,443 posts

216 months

Friday 17th October 2014
quotequote all
They've just emailed me and told me that I need the extension module as well. Presumably this is to control the hot water, which I was intending to control via the existing hard wired controls.

Have asked them why I need it, so will see what happens.

Gah - thought that this would be easy to set up grumpy

jon-

16,496 posts

215 months

Friday 17th October 2014
quotequote all
smn159 said:
They've just emailed me and told me that I need the extension module as well. Presumably this is to control the hot water, which I was intending to control via the existing hard wired controls.

Have asked them why I need it, so will see what happens.

Gah - thought that this would be easy to set up grumpy
Call them. They told me that too initially, seems to be a bit of confusion with the new kit. See my post above, hopefully yours will be the same.

My controller is set to "always on" for the heating and I'm still using the timer for the hot water. The TADO just replaced the basic thermostat.

boxst

3,699 posts

144 months

Friday 17th October 2014
quotequote all
jon- said:
Call them. They told me that too initially, seems to be a bit of confusion with the new kit. See my post above, hopefully yours will be the same.

My controller is set to "always on" for the heating and I'm still using the timer for the hot water. The TADO just replaced the basic thermostat.
I think this is what I want. So it just replaced the thermostat with no other boxes attached to wiring of boiler/heater?

smn159

12,443 posts

216 months

Friday 17th October 2014
quotequote all
jon- said:
smn159 said:
They've just emailed me and told me that I need the extension module as well. Presumably this is to control the hot water, which I was intending to control via the existing hard wired controls.

Have asked them why I need it, so will see what happens.

Gah - thought that this would be easy to set up grumpy
Call them. They told me that too initially, seems to be a bit of confusion with the new kit. See my post above, hopefully yours will be the same.

My controller is set to "always on" for the heating and I'm still using the timer for the hot water. The TADO just replaced the basic thermostat.
Yeah, I will do - I spoke to them at length this afternoon and described what I wanted to do and they asked for pictures of what I had installed, which I sent them

Glad you're making progress though!

jon-

16,496 posts

215 months

Friday 17th October 2014
quotequote all
boxst said:
jon- said:
Call them. They told me that too initially, seems to be a bit of confusion with the new kit. See my post above, hopefully yours will be the same.

My controller is set to "always on" for the heating and I'm still using the timer for the hot water. The TADO just replaced the basic thermostat.
I think this is what I want. So it just replaced the thermostat with no other boxes attached to wiring of boiler/heater?
Correct, and it didn't need a power feed either as it has batteries.

smn159

12,443 posts

216 months

Friday 17th October 2014
quotequote all
OK, they've agreed that I don't need an extension box and my account is enabled, the devices all paired up and all I need to do is to wire it in.

Off out in a bit, so a job for the morning

smile