Thames water usage
Discussion
With 2 oldies in the house we use between .3 and .5 M3 per day.
When it went up to 1 per day I knew we had a leak.
Shut of water at incoming to the house and checked the meter - still whirring round.
Southern Water have some free leak fix schemes, and we have had the leak fixed on our side of the meter for free.
And.. they have a scheme for claiming rebate during the leak period.
If you find that you have a leak give them a call, and they will send a man round. Failing that you may have cover from your home insurance (not all policies are the same).
When it went up to 1 per day I knew we had a leak.
Shut of water at incoming to the house and checked the meter - still whirring round.
Southern Water have some free leak fix schemes, and we have had the leak fixed on our side of the meter for free.
And.. they have a scheme for claiming rebate during the leak period.
If you find that you have a leak give them a call, and they will send a man round. Failing that you may have cover from your home insurance (not all policies are the same).
If you've suddenly got a big bill i'd say there's a leak, if it's always been a bit high check the meters plumbed in right. We had mega bills in our place from the time we moved in-turned out our meter was also metering next door as well! Don't know how long it had been like that before we moved in.
Good luck with Thames Water if you have to deal with them-took about a year for them to acknowledge the problem (which I basically diagnosed myself because they couldn't work it out) and then far, far too long for them to refund the overpayments.
Good luck with Thames Water if you have to deal with them-took about a year for them to acknowledge the problem (which I basically diagnosed myself because they couldn't work it out) and then far, far too long for them to refund the overpayments.
Our bills went down significantly when we had a meter fitted by Thames, but we were being clobbered by an excessively high (in my opinion) rateable value.
15yrs ago I worked for Thames Water at their Customer Centre, in the days when metering was in its early days of voluntary take-up. I'm not sure what it's like now, but back then they were very proactive in helping diagnose a leak, and always keen to send a team out to see if the problem was on their side. I was the bloke who organised for the gangs to go out, it was very much a case of 'get on it right away' in those days, as they wanted to keep complaint levels down so as to keep OFWAT happy.
You may already have seen this OP, but helps work it out: http://www.thameswater.co.uk/help-and-advice/9754....
15yrs ago I worked for Thames Water at their Customer Centre, in the days when metering was in its early days of voluntary take-up. I'm not sure what it's like now, but back then they were very proactive in helping diagnose a leak, and always keen to send a team out to see if the problem was on their side. I was the bloke who organised for the gangs to go out, it was very much a case of 'get on it right away' in those days, as they wanted to keep complaint levels down so as to keep OFWAT happy.
You may already have seen this OP, but helps work it out: http://www.thameswater.co.uk/help-and-advice/9754....
If you've suddenly got a big bill i'd say there's a leak, if it's always been a bit high check the meters plumbed in right. We had mega bills in our place from the time we moved in-turned out our meter was also metering next door as well! Don't know how long it had been like that before we moved in.
Good luck with Thames Water if you have to deal with them-took about a year for them to acknowledge the problem (which I basically diagnosed myself because they couldn't work it out) and then far, far too long for them to refund the overpayments.
Good luck with Thames Water if you have to deal with them-took about a year for them to acknowledge the problem (which I basically diagnosed myself because they couldn't work it out) and then far, far too long for them to refund the overpayments.
garyhun said:
Depends! Oop North it's well cheap. Down sarth it's a different ballpark 
No it's not - United Utilities in the NW is one of the dearest. Thames Water is amongst the cheapest.Our bills more than halved when we had a meter installed, and I don't live in a big house with high rateable value.
OP looks like he's using around 20 cu metres per month, which is high, but not ridiculously so.
Sheepshanks said:
No it's not - United Utilities in the NW is one of the dearest. Thames Water is amongst the cheapest.
Our bills more than halved when we had a meter installed, and I don't live in a big house with high rateable value.
OP looks like he's using around 20 cu metres per month, which is high, but not ridiculously so.
So what's ghamer going on about?Our bills more than halved when we had a meter installed, and I don't live in a big house with high rateable value.
OP looks like he's using around 20 cu metres per month, which is high, but not ridiculously so.
garyhun said:
So what's ghamer going on about?
It's not easy to tell but I think he's talking about a house with a very low rateable value. £500 for his Mum's house on a meter is ball-park the same as we pay.I always said I wouldn't have a meter but the water rates based on rateable value got to £80/mth and neighbours with meters were paying £35, so I got a meter put in.
£326 sticks in mind as our rateable value so that would give a bill 3x the one he's getting. In which case it would be cheaper to have fixed bills than using a meter.
I'm paying about £23 per month to UU, I live on my own and have a water meter. I have a 10 minute shower every night, it's a "full flow" shower head fed from the boiler (with the plug in while on full flow, it can fill a third of the bath in that 10 minutes! 
). The washing machine is used maybe twice a week, and I'm the dirty sod who doesn't flush the khazi after a pee 
. The property 'consumes' 150 litres daily on average.
When my wife was alive and before she became disabled and bed-bound, she had a bath every night (I used it after her then rinsed with the shower) - it's a whirlpool bath which probably holds over 200 litres before it overflows (via the overflow, not over the top
)... There were two of us here, the washing machine was used a little more but the khazi was flushed after every pee. From historic bills, the property 'used' 350 litres (or a little more) every day and the bill was £55 per month in these halcyon days.
And please don't ask me how the gas and electric bills have more than halved now I am on my own
!!
). The washing machine is used maybe twice a week, and I'm the dirty sod who doesn't flush the khazi after a pee . The property 'consumes' 150 litres daily on average.When my wife was alive and before she became disabled and bed-bound, she had a bath every night (I used it after her then rinsed with the shower) - it's a whirlpool bath which probably holds over 200 litres before it overflows (via the overflow, not over the top
)... There were two of us here, the washing machine was used a little more but the khazi was flushed after every pee. From historic bills, the property 'used' 350 litres (or a little more) every day and the bill was £55 per month in these halcyon days.And please don't ask me how the gas and electric bills have more than halved now I am on my own
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