Plumbing expert - help diagnose the problem - at wits end!
Discussion
moles said:
As does every manufacturer as well though not just the contract supplying firms. It's plain to see in everyone's literature sludge is excluded its solely down to a poor install to fit a new system and leave dirt in the system so why should anyone cover it if the installer did a poor job?.
Yes, but most manufacturers will use some judgement to decide whether a small amount of sludge has contributed towards a failure of a part. Whereas some service providers will point blank refuse to work on the system if there is the smallest trace. Like a customer of mine who had a provider (not BG) refuse to replace a gas valve because of sludge in the system, which was found coming from a bleed valve, where there usually is a small amount, because it's a no-flow area. It's nothing to do with installers doing a poor job, I'd fully expect an open vented system to be showing a small amount of sludge, some years after an effective powerflush. I'm talking at the bottom of rads etc, not copious amounts of waterborne particles.
Gingerbread Man said:
Sludge in the central heating system, so they refused to change a gas valve!? That's just madness.
Yup, it was a company that is a well known name in the gas industry, basically taking advantage of a wealthy widow. I also used to work for a company that subbed out to a well known home emergency cover provider. The things that went on, were part if the reason that I left to work for myself! It's all a con and the customer pretty much always loses!
Sheepshanks said:
TTmonkey said:
Stop messing around with plumbers. Call British Gas, they do an agreed one fee service, they will fix it.
How much shall we bet the first thing they say is it needs a power flush, which, despite them being busy, they can do next day for a mere £750moles said:
As does every manufacturer as well though not just the contract supplying firms. It's plain to see in everyone's literature sludge is excluded its solely down to a poor install to fit a new system and leave dirt in the system so why should anyone cover it if the installer did a poor job?.
+1 did some work for a major heating manufacturer and we we concluded that the standard of flushing during the commissioning of new/replacement installations was poor to say the least!Edited by forest07 on Friday 6th March 13:36
DSLiverpool said:
Sheepshanks said:
TTmonkey said:
Stop messing around with plumbers. Call British Gas, they do an agreed one fee service, they will fix it.
How much shall we bet the first thing they say is it needs a power flush, which, despite them being busy, they can do next day for a mere £750He had intermittent hot water from his combi, so, staggeringly to me, they removed and ultrasonically cleaned the water to water heat exchanger (rather than just replacing it) and fitted a magnetic filter.
Charged him £250 which of course he was delighted with as he'd been expecting a £750 bill. Never mind that he's paying £20/mth for a service contract. Robbers!
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