Dick Turpin Utilities

[roofer]

It's billed as M3 and our meter is ft3, is that what he correction factor is for ?

Edited by roofer on Tuesday 23 August 20:05

[KTF]

What gas appliance do you have that uses 3167kWh in a month?

[silentbrown]

Your meter measures in 100's of cubic feet (volume), but you're billed per kilowatt/hour (like electricity).

The conversion is doing that (but, slightly bizarrely, converting it from cubic feet to cubic meters). The correction factor is a small (but standard) fudge because the energy in a specific 'volume' of gas depends on temperature/pressure.

That bill looks very large, but correct. You took two meter readings yourself (no estimates), with 100 'units' of gas used between them.

Either you have a major gas leak, you're trying to heat the entire planet, or one of your meter readings is incorrect? What's the meter reading today?

Thanks for posting it

Forgot to add - This isn't either of the bills you mentioned previously, is it?

Edited by silentbrown on Tuesday 23 August 20:47

[roofer]

Current reading, 1220(9)

May



June.



July



Appliance is an Aga.

[KTF]

If the current reading is 4 digits (1220) why are there 5 on the bill? You ignore any figures after the decimal point.

https://www.britishgas.co.uk/help-and-advice/Meter...

Edited by KTF on Tuesday 23 August 21:41

[roofer]

Good question, but the amount of units used is correct.

And appreciate people taking the time to explain to a numpty who detests utility bill stuff.

[KTF]

Should the reading be 1114 to 1119 - using the bill above as an example. Rather than 11144 to 11192 which is a big difference in the amount used?

[silentbrown]

May: 100 "units", £95 bill
June: 85 "units", £81 bill
July: 48 "units", £?? bill, as you;'ve chopped off the top. but I assume it's under £50?

Remind me where you think you're being scr*wed again?

OK, I think I see where you've gone wrong. You've just been associating the wrong month's usage with each bill. the £81 pound bill is NOT for 48 units, but for 85.

Aga : OK, you *are* trying to heat the entire planet Does it do hot water/central heating as well?

Edited by silentbrown on Tuesday 23 August 21:48

[roofer]

silentbrown said:

May: 100 "units", £95 bill
June: 85 "units", £81 bill
July: 48 "units", £?? bill, as you;'ve chopped off the top. but I assume it's under £50?

Remind me where you think you're being scr*wed again?

Aga : OK, you *are* trying to heat the entire planet Does it do hot water/central heating as well?

Yes, it does. And we did have a slight lack of insulation over the winter....

[ikarl]

You have an Aga and you're complaining about 'Dick Turpin Utilities'?

They're only charging you for the gas you're using.

[roofer]

ikarl said:

You have an Aga and you're complaining about 'Dick Turpin Utilities'?

They're only charging you for the gas you're using.

Sorted, cold showers for the kids until December

[Ean218]

roofer said:

It's billed as M3 and our meter is ft3, is that what he correction factor is for ?

You really aren't reading the bill are you? The correction factor is explicitly explained on the pic you posted.

[roofer]

Ean218 said:

roofer said:

It's billed as M3 and our meter is ft3, is that what he correction factor is for ?

You really aren't reading the bill are you? The correction factor is explicitly explained on the pic you posted.

You assume I have the slightest idea how to read this gobbledygook . It's why I asked on here, some decent people have answered my query. The kids will be moaning in the winter.

Actions are being taken to minimise usage, however, I like walking into a toasty kitchen in the winter, so I'll have to suck it up.

Utility bds want to up dd, but at £150 a month, it works out perfect. Why should I let them earn interest on my money ?

[KTF]

The DD amount is designed to be the average over the year so the monthly amount is the same but it means you build up a surplus in the summer and burn through it in the winter.

If you give them regular readings then they can work out your annual consumption easier and the DD should remain fairly steady.

Edited by KTF on Wednesday 24th August 22:01

[ATTAK Z]

KTF said:

The DD amount is designed to be the average over the year so the monthly amount is the same but it means you build up a surplus in the summer and burn through it in the winter.

If you give them regular readings them they can work out your annual consumption easier and the DD should remain fairly steady.

And OVO give you 3% interest on the balance

[roofer]

Indeed, moving supplier in Oct, a
S 1st Utility call centre are numpties.