Holiday damage deposit, cracked the pan !
Discussion
jas xjr said:
why does everybody keep talking about a seat ? i thought it was a pan that was broken
Possibly because the OP said....'Whilst there my Brother in Law sat on the loo (no jokes please as he feels really bad about it) he is not heavy and was not doing anthing he should not have been, basically whilst sitting there suddenly a almighty bang and the toilet seat was cracked.'
AdeTuono said:
jas xjr said:
why does everybody keep talking about a seat ? i thought it was a pan that was broken
Possibly because the OP said....'Whilst there my Brother in Law sat on the loo (no jokes please as he feels really bad about it) he is not heavy and was not doing anthing he should not have been, basically whilst sitting there suddenly a almighty bang and the toilet seat was cracked.'
I'm staggered at the number of people who seem to think the owner is being perfectly reasonable here! £110 is a simply obscene amount of money to pay for a bog seat, but if there's anyone the owner should be complaining to, it's the manufacturer of the toilet seat who clearly saw him coming.
Toilet seats are no different from any other item that gets frequent use. Even sticking to manufacturers' instructions for use, they are a wear and tear item that will, over time, fail. No single tenant should be held responsible for that.
Take a hire car as a comparison. If the OP had stuffed one trying to take a corner too fast, then sting him for his deposit, fair enough. If, on the other hand, the A/C compressor (for sake of argument) had failed whilst he happened to be renting it for a week, how many of the people saying he should accept the cost of the toilet seat would think it reasonable for the car hire company to charge him for a replacement compressor?
Toilet seats are no different from any other item that gets frequent use. Even sticking to manufacturers' instructions for use, they are a wear and tear item that will, over time, fail. No single tenant should be held responsible for that.
Take a hire car as a comparison. If the OP had stuffed one trying to take a corner too fast, then sting him for his deposit, fair enough. If, on the other hand, the A/C compressor (for sake of argument) had failed whilst he happened to be renting it for a week, how many of the people saying he should accept the cost of the toilet seat would think it reasonable for the car hire company to charge him for a replacement compressor?
kapiteinlangzaam said:
Earth, how about you?
A toilet seat is something that breaks over time through wear and tear.
£160 for a new bog seat is taking the piss frankly (pardon the pun).
IF the owners want to charge full whack, fair enough, the OP will have to pay.
However, the sensible thing for them to do is to perhaps acknowledge that this is something that has broken through extensive use, rather than mis-use and its simply the OP that has been unlucky enough to have it happen to them. Discounting the charge down to around £100 would seem fair to me.
If they press for the full amount, pay it, but leave an HONEST and frank review on things like TripAdvisor. I dont see the problem with that. Something along the lines of
"nice place, but charged £160 for a replacement toilet seat that in our honest opinion cracked through wear and tear over the years. Owners not willing to discount charge, seems expensive and unfair."
Factual, non slanderous, but would be enough to put me off staying - especially if theres plenty of competition in the area.
But there shouldn't be any need for this middle ground - either the OP was dancing on the toilet seat and should pay the full price, or it broke through general use and he shouldn't be paying anything.A toilet seat is something that breaks over time through wear and tear.
£160 for a new bog seat is taking the piss frankly (pardon the pun).
IF the owners want to charge full whack, fair enough, the OP will have to pay.
However, the sensible thing for them to do is to perhaps acknowledge that this is something that has broken through extensive use, rather than mis-use and its simply the OP that has been unlucky enough to have it happen to them. Discounting the charge down to around £100 would seem fair to me.
If they press for the full amount, pay it, but leave an HONEST and frank review on things like TripAdvisor. I dont see the problem with that. Something along the lines of
"nice place, but charged £160 for a replacement toilet seat that in our honest opinion cracked through wear and tear over the years. Owners not willing to discount charge, seems expensive and unfair."
Factual, non slanderous, but would be enough to put me off staying - especially if theres plenty of competition in the area.
There is no point in the owner giving him a 'discount'. If the toilet was legitimately broken through wear and tear the customer is never going to stay there again anyway as he'll feel he was scammed out of £100.
The only option left is to go down the trip advisor route... wield that as a stick to beat him over the head with if he doesn't refund you in full. Which is a route a lot of people are taking just because they want something for free unfortunately! http://www.dailymail.co.uk/news/article-2403946/Tr...
The person in question sat on a £120.00 loo seat and it broke. Therefore he broke it and has to pay for it. It doesn't matter a damn whether Two ton Tony Tubbs had been using it three weeks before the incident.
The OP was requested to pay a deposit in case of damages that occurred during his stay, regrettably during his stay, his friend broke the bog seat, and so has to pay the owner to have the property returned to the condition it was in prior to his visit.
How difficult is that to understand?
The OP was requested to pay a deposit in case of damages that occurred during his stay, regrettably during his stay, his friend broke the bog seat, and so has to pay the owner to have the property returned to the condition it was in prior to his visit.
How difficult is that to understand?
Issi said:
The person in question sat on a £120.00 loo seat and it broke. Therefore he broke it and has to pay for it. It doesn't matter a damn whether Two ton Tony Tubbs had been using it three weeks before the incident.
The OP was requested to pay a deposit in case of damages that occurred during his stay, regrettably during his stay, his friend broke the bog seat, and so has to pay the owner to have the property returned to the condition it was in prior to his visit.
How difficult is that to understand?
Its evidently you that doesn't understand. A renters deposit isn't there to cover wear and tear replacement - its to cover damage. The owner needs to factor wear and tear replacements into the rental price, not use theft of deposits to cover it.The OP was requested to pay a deposit in case of damages that occurred during his stay, regrettably during his stay, his friend broke the bog seat, and so has to pay the owner to have the property returned to the condition it was in prior to his visit.
How difficult is that to understand?
If you think the OP sitting on a toilet and it breaking should mean loss of £120 from his deposit, I take it you would agree with the following:
Cooker stops working while OP is using it. £3000 replacement bill to OP.
Air conditioning stops working while OP is using it. £2500 bill to OP.
They're effectively the same thing only for larger amounts.
I'm with the OP. I think it is unreasonable to charge for an item which gives way in normal use. The seat may have been stood on and had a crack in it 
beforehand and it is impossible to say it was notpre-existing especially when the OP has done the right thing and is probably not flush.
I would also query why an owner would replace the seat with one that is planly a bit crap at what it does. Given the wear and tear why not just use a cheaper seat?
The lid needs to be lifted on this sort of thing.
beforehand and it is impossible to say it was notpre-existing especially when the OP has done the right thing and is probably not flush. I would also query why an owner would replace the seat with one that is planly a bit crap
at what it does. Given the wear and tear why not just use a cheaper seat?The lid needs to be lifted on this sort of thing.
How do you 'wear out' a solid piece of plastic?
It's clearly not a case of 'wear and tear', it is damage caused by the actions of an individual.
A cooker breaking down or A/C failing would not be the same, but what if the OP slipped and cracked a window pane, would he try and weasel out of this by stating that it was an accident, and that he didn't do it on purpose, therefore he can't be held responsible.
It's clearly not a case of 'wear and tear', it is damage caused by the actions of an individual.
A cooker breaking down or A/C failing would not be the same, but what if the OP slipped and cracked a window pane, would he try and weasel out of this by stating that it was an accident, and that he didn't do it on purpose, therefore he can't be held responsible.
I can't believe how many people on this thread are just saying you broke it, you pay for it, for what was probably a faulty item already. It's most likely that a previous renter has damaged the seat in some way and the OP's brother in law was the unlucky one that it finally gave way on.
We've got a holiday home that we rent out and people will go to great lengths to cover up their damage. Usually it's their kids that damage something and to save losing their deposit they'll buy some glue or something and do a quick repair that doesn't last 5 mins.
If they owners are being unfair to you, maybe you should do the same and threaten to sue them for having an unsafe toilet!
We've got a holiday home that we rent out and people will go to great lengths to cover up their damage. Usually it's their kids that damage something and to save losing their deposit they'll buy some glue or something and do a quick repair that doesn't last 5 mins.
If they owners are being unfair to you, maybe you should do the same and threaten to sue them for having an unsafe toilet!
Issi said:
How do you 'wear out' a solid piece of plastic?
It's clearly not a case of 'wear and tear', it is damage caused by the actions of an individual.
The question is whether that individual was the OP's brother or someone that had rented it previously. It's not like people are going to inspect every toilet seat for hairline cracks when they get the keys.It's clearly not a case of 'wear and tear', it is damage caused by the actions of an individual.
KFC said:
Its evidently you that doesn't understand. A renters deposit isn't there to cover wear and tear replacement - its to cover damage. The owner needs to factor wear and tear replacements into the rental price, not use theft of deposits to cover it.
If you think the OP sitting on a toilet and it breaking should mean loss of £120 from his deposit, I take it you would agree with the following:
Cooker stops working while OP is using it. £3000 replacement bill to OP.
Air conditioning stops working while OP is using it. £2500 bill to OP.
They're effectively the same thing only for larger amounts.
I once saw a letting agreement which stated that should an appliance fail the tenant would be liable for the cost of replacing it. Hardly fair if you move in after the property has already had four-and-a-half years of tenants and the appliance fails after you've been there six months. You're liable for 100% of the cost but only caused 10% of the wear and tear.If you think the OP sitting on a toilet and it breaking should mean loss of £120 from his deposit, I take it you would agree with the following:
Cooker stops working while OP is using it. £3000 replacement bill to OP.
Air conditioning stops working while OP is using it. £2500 bill to OP.
They're effectively the same thing only for larger amounts.
Webber3 said:
I can't believe how many people on this thread are just saying you broke it, you pay for it, for what was probably a faulty item already. It's most likely that a previous renter has damaged the seat in some way and the OP's brother in law was the unlucky one that it finally gave way on.
We've got a holiday home that we rent out and people will go to great lengths to cover up their damage. Usually it's their kids that damage something and to save losing their deposit they'll buy some glue or something and do a quick repair that doesn't last 5 mins.
If they owners are being unfair to you, maybe you should do the same and threaten to sue them for having an unsafe toilet!
How the hell are the owners being 'unfair' for expecting you to pay for a loo seat that was damaged when you sat on it?We've got a holiday home that we rent out and people will go to great lengths to cover up their damage. Usually it's their kids that damage something and to save losing their deposit they'll buy some glue or something and do a quick repair that doesn't last 5 mins.
If they owners are being unfair to you, maybe you should do the same and threaten to sue them for having an unsafe toilet!
Why would it be more likely that a previous renter has damaged it, and not the person who actually sat on it?
I can't believe how many people on here are trying to advise the OP to get out without paying for an item that was damaged by one of his friends.
If you lent one of your cars out for the weekend, and it came back back with the glove box/door handle/ petrol cap damaged, would you be saying 'Oh, it was probably an accident mate, don't bother paying for it, I'll pick up the tab myself'.
I doubt it very much.
MitchT said:
£110 for a toilet seat? I'm in the wrong f
king business!
Not really it depends on the make of toilet and seat.king business!The Rak toilet I have, unless its on sale the average price of the soft close seat and cover (come as a package) is circa £95 before I get delivery on top.
so that could equate to circa £120 and if I fit it then it would not be the £50, but thats the way it goes with stuff like this, not everyone has a standard seat and slams close.
Issi said:
How the hell are the owners being 'unfair' for expecting you to pay for a loo seat that was damaged when you sat on it?
Why would it be more likely that a previous renter has damaged it, and not the person who actually sat on it?
I can't believe how many people on here are trying to advise the OP to get out without paying for an item that was damaged by one of his friends.
If you lent one of your cars out for the weekend, and it came back back with the glove box/door handle/ petrol cap damaged, would you be saying 'Oh, it was probably an accident mate, don't bother paying for it, I'll pick up the tab myself'.
I doubt it very much.
You still don't seem able to differentiate between something dying at the end of its life, and something actually being damaged by carelessness or misuse.Why would it be more likely that a previous renter has damaged it, and not the person who actually sat on it?
I can't believe how many people on here are trying to advise the OP to get out without paying for an item that was damaged by one of his friends.
If you lent one of your cars out for the weekend, and it came back back with the glove box/door handle/ petrol cap damaged, would you be saying 'Oh, it was probably an accident mate, don't bother paying for it, I'll pick up the tab myself'.
I doubt it very much.
If a friend drove my car to Tesco and kerbed the alloys or knocked the wing mirror off I'd expect them to pay for it. If the engine failed on the way there, I wouldn't.
Its the same principal with holiday stuff - I see you avoided the question but if you think a toilet seat breaking through normal use should be paid for, then would you say the same for air conditioning, cooker or fridge stopping working? Its exactly the same thing, only for a lot more money.
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