Heathrow valet parking

Author
Discussion

davegreg

1,099 posts

189 months

Monday 16th June 2014
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I personally wouldn't use Purple Parking again after an incident last year where my return flight from my holidays was cancelled until the next day, and the cheeky b******s charged me an extra days parking for it, even though it wasn't my fault - their response was 'well it's wasn't OUR fault either!' I was fuming.

BrabusMog

20,145 posts

186 months

Monday 16th June 2014
quotequote all
Is that a serious post?

davegreg

1,099 posts

189 months

Monday 16th June 2014
quotequote all
Who's, mine or the OP's?

BrabusMog

20,145 posts

186 months

Monday 16th June 2014
quotequote all
Yours.

davegreg

1,099 posts

189 months

Monday 16th June 2014
quotequote all
Why whats up with that, my flight had been cancelled, i'd been stood in an airport all day waiting for the BA staff to decide to turn up to tell us whats going on, then get back and find Purple Parking want to sting me for another day - instead of just saying 'don't worry about it'. So yes, it was a serious post. Glad it amused you.

Munter

31,319 posts

241 months

Monday 16th June 2014
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davegreg said:
I personally wouldn't use Purple Parking again after an incident last year where my return flight from my holidays was cancelled until the next day, and the cheeky b******s charged me an extra days parking for it, even though it wasn't my fault - their response was 'well it's wasn't OUR fault either!' I was fuming.
Of course you were charged an extra days charge day for an extra days parking you used. But then you claimed on your travel insurance for the extra days parking and realised all was right with the world.

FiF

44,078 posts

251 months

Monday 16th June 2014
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What did Purple Parking do when the ash cloud malarkey stopped flights? T5 short stay just waived all extra charges on a pre booked and prepaid stay that went an extra week. Looking on Web it seems PP didn't cover themselves in glory.

davegreg

1,099 posts

189 months

Monday 16th June 2014
quotequote all
Wasn't worth the hassle of claiming to be honest, it was just their attitude at the time, ya know how it is after cancelled flights etc, you just want to get home...but not before the parking Nazis have a go as well! smile

BrabusMog

20,145 posts

186 months

Monday 16th June 2014
quotequote all
davegreg said:
Why whats up with that, my flight had been cancelled, i'd been stood in an airport all day waiting for the BA staff to decide to turn up to tell us whats going on, then get back and find Purple Parking want to sting me for another day - instead of just saying 'don't worry about it'. So yes, it was a serious post. Glad it amused you.
You couldn't have just paid for it and claimed it back from your travel insurance if an extra days' parking put you out so badly? What happens if your food is served late and you have to pay an extra hours' parking in the multi story, do you go back to the restaurant and ask for it back, or have an argument with someone at the exit barrier? I fail to see why Purple Parking should have to waive your extra days' parking.

2222

295 posts

151 months

Monday 16th June 2014
quotequote all
davegreg said:
Why whats up with that, my flight had been cancelled, i'd been stood in an airport all day waiting for the BA staff to decide to turn up to tell us whats going on, then get back and find Purple Parking want to sting me for another day - instead of just saying 'don't worry about it'. So yes, it was a serious post. Glad it amused you.
Thanks, it amused me. smile


davegreg

1,099 posts

189 months

Monday 16th June 2014
quotequote all
2222 said:
Thanks, it amused me. smile
Glad to be of service. wink

ewolg

1,678 posts

279 months

Tuesday 17th June 2014
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Shaw Tarse said:
Have a look at garaged.com (run by a PHer )
Seconded. Umair is brilliant and at Heathrow your car will be picked by a low loader so no driving miles in your pride and joy. He's now the only company I use at LL or KK.

davek_964

8,816 posts

175 months

Tuesday 17th June 2014
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I would never use Purple Parking again. Our company used to use them years ago - after one trip I noticed that all of the parking money I keep in the car (would have been between £10 and £20) had been stolen.

Roo

11,503 posts

207 months

Tuesday 17th June 2014
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Just looked at Umair's site. Interesting idea.

I always just take the shed to the airport and do a 'park and fly' booking.

At Gatwick I use the Sofitel that does need you to leave your keys so they can move you car if needs be. Usually just to the top floor of the car park. It's only been moved once and the odometer was only one mile higher, so it hadn't gone far.

Heathrow I've just left the car in the hotel car park and taken the keys with me.

steviejasp

1,646 posts

165 months

Tuesday 17th June 2014
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I used Garaged.com in May. Can't speak highly enough of Umair who runs it. He met us at drop off exactly as agreed and picked us back again bang on time as we walked outside. I only took my van due to the amount of luggage we had but he still washed it for free!! Top man and will be calling on his services every time now.

masermartin

1,629 posts

177 months

Tuesday 17th June 2014
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Another +1 for Garaged.com from me, I've only been through Gatwick with them so far but the pick up/drop off was hassle free, they got the wheels refurbed for me whilst I was away and had the car valeted for when I got back. Top stuff.

Campo

10,838 posts

197 months

Tuesday 17th June 2014
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Roo said:
Just looked at Umair's site. Interesting idea.

I always just take the shed to the airport and do a 'park and fly' booking.

At Gatwick I use the Sofitel that does need you to leave your keys so they can move you car if needs be. Usually just to the top floor of the car park. It's only been moved once and the odometer was only one mile higher, so it hadn't gone far.

Heathrow I've just left the car in the hotel car park and taken the keys with me.
I've had a look at that site too, a little confused is how I left. This doesn't seem to be a valet parking service, it just mentions you driving to their pound and being given a lift to the airport.

Also when I did a quick quote for parking at Heathrow it was £130 for 5 days - pricey but the map link provided shows a premises at Gatwick.

Is this a quirk of the site? From the posts above I got the impression they picked up your car on a recovery vehicle and took it from airport to pound then returned it to you at the airport the same way.

Clear as mud - or am I being a bit thick? biggrin

masermartin

1,629 posts

177 months

Tuesday 17th June 2014
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I think they said that the site was being completely revamped - I would think that the best thing to do is to PM or give them a call.

Campo

10,838 posts

197 months

Tuesday 17th June 2014
quotequote all
I'm just curious really as I'd like to think we can support a fellow PH'ers business where possible rather than the usual franchises.

Is it a Valet service or Park and Ride?

ironictwist

7,127 posts

205 months

Tuesday 17th June 2014
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Harsh said:
Campo said:
I'm just curious really as I'd like to think we can support a fellow PH'ers business where possible rather than the usual franchises.

Is it a Valet service or Park and Ride?
As far as i know it's both... depending on what you need
Harsh is correct - We do both. For Gatwick, some head straight to us & we shuttle them down but most request us to meet them at the airport. Heathrow is always an airport collection/delivery so it's as easy as possible for people so they can be on their way minutes after arriving for departure or just arriving back into the country.

We just tailor things for the PH'er & whatever is easiest for them yes