British Airways - not impressed

British Airways - not impressed

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The Leaper

4,961 posts

207 months

Friday 30th September 2016
quotequote all
I've been using Avios, and before them BA Miles, for holidays for many years and without much difficulty. The success seems to be because:

1. We can be flexible about dates of travel
2. I only ever use Avios to get seated in Club
3. We plan maybe 9 months or so ahead
4. We travel outside school holidays.

The only place it seems really difficult to get tickets to as per the above is Catania in Sicily. I've tried so many times to get any form of seating with Avios and never been successful. Maybe it's because of the local brotherhood....

R.

recordman

387 posts

126 months

Friday 30th September 2016
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Have found that it's relatively easy to redeem Avios on partner airlines (QF, CX etc) and without the obscene surcharges that BA impose. Eg. MEL-SYD one way in J - 9000 Avios + £9. Cash fare would be between AUD 770 to 1,000+

surveyor

17,841 posts

185 months

Friday 30th September 2016
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It's an interesting tactic....

I'm used to no food as most of my flights are with Aer Lingus who already have this policy.

In some regards the budget airlines are now providing better service than the legacy.

An example was a friend who wanted to head home on an earlier flight this weekend. As there was space on an earlier flight, Easyjet did it for £15. There would have been none of that with BA.

Also had the misfortune to fly with Ryanair last week due to lack of other options. They've improved.

So budgets are getting better and premium's getting worse.... Soon they will be competing like for like on the shorter routes.


surveyor

17,841 posts

185 months

Friday 30th September 2016
quotequote all
swerni said:
surveyor said:
It's an interesting tactic....

I'm used to no food as most of my flights are with Aer Lingus who already have this policy.

In some regards the budget airlines are now providing better service than the legacy.

An example was a friend who wanted to head home on an earlier flight this weekend. As there was space on an earlier flight, Easyjet did it for £15. There would have been none of that with BA.

Also had the misfortune to fly with Ryanair last week due to lack of other options. They've improved.

So budgets are getting better and premium's getting worse.... Soon they will be competing like for like on the shorter routes.
I flew back from Amsterdam 2 weeks ago. Meeting ended early asked at the BA desk.
They put me on an earlier flight and didn't charge anything at all.
I'm impressed. Last time I asked they wanted nearly a £1,000 for 3 of us.

Puggit

48,468 posts

249 months

Friday 30th September 2016
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I believe on BA, if you have a luggage-enabled ticket that they are now more flexible. HBO fare means no changes, and obviously they do sell full flexible fares.

But what is this? Easyjet's policy is very friendly: http://www.easyjet.com/en/help/booking/earlier-fli...

pushthebutton

1,097 posts

183 months

Friday 30th September 2016
quotequote all
biggrin
surveyor said:
...

Also had the misfortune to fly with Ryanair last week due to lack of other options. They've improved.

So budgets are getting better and premium's getting worse.... Soon they will be competing like for like on the shorter routes.
They already are and have been for some time.

There still exists a small group of travellers who are willing to pay for Club Europe and it's a pretty strong and consistent group on some routes. For the majority, in the economy cabin, the numbers just don't support offering any premium element at all. If anything, BA have been a bit slow to adapt to this. Offering M&S food for sale on board is better than most offerings in my short term memoy.

All IMO of course. smile

raceboy

13,116 posts

281 months

Friday 30th September 2016
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Wish I'd spotted this thread a few days ago, might have changed my find on flying BA.
Was booked on an American Airlines flight, Birmingham to NY direct, they cancelled the flight so an alternative was needed, no other directs available from Brum, so it was either Air France via Paris, KLM via Amsterdam or BA via Dublin, went with BA as it's overall time was about an hour quicker, but we're only in cattle class so I can't see there being much difference between them, but a last minute cancelation is going to wind me up.

brickwall

5,250 posts

211 months

Saturday 1st October 2016
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No free drinks in economy on BA is a pain. Not least because taking payment all the way down the aisle will take forever. If you're at the back you'll wait ages for a drink.

Avios redemptions are hard in peak times. For the ski season almost all Friday night/Sunday night runs to Geneva are booked up.

schmalex

13,616 posts

207 months

Saturday 1st October 2016
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raceboy said:
Wish I'd spotted this thread a few days ago, might have changed my find on flying BA.
Was booked on an American Airlines flight, Birmingham to NY direct, they cancelled the flight so an alternative was needed, no other directs available from Brum, so it was either Air France via Paris, KLM via Amsterdam or BA via Dublin, went with BA as it's overall time was about an hour quicker, but we're only in cattle class so I can't see there being much difference between them, but a last minute cancelation is going to wind me up.
On a short route like that to NY, you'll be fine. Plug the iPad in and watch a movie, have a doze and before you know it, it'll be an hour to landing. Listen to 8 - 10 songs on your iPod and that gets you to the 10 minute prep warning.

HOGEPH

5,249 posts

187 months

Saturday 1st October 2016
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Not a seasoned traveller like some of the directors on here, and have only had the pleasure of business class on a few occasions, but in my limited experience, BA comes third after Emirates and Virgin.