Flight delayed - compensation?
Discussion
Dave Brand said:
Under EU261, €400 for a flight of that length (3251 km according to flight-durations.com) - except, of course, in extraordinary circumstances.
Could the airline have taken "reasonable measures" to prevent the passenger falling ill? Such as. . .
The flight was delayed, not cancelled. OP is entitled to refreshments and a phone call.Could the airline have taken "reasonable measures" to prevent the passenger falling ill? Such as. . .
If a 3 hour flight was diverted it must have been serious, poor bugger.
SS2. said:
The rules for plane and trains are not the same.
You'll need to know why the flight was delayed.
If it was because of 'extraordinary circumstances' (medical emergency would qualify as this), then you would not be entitled to compensation.
Not correct.You'll need to know why the flight was delayed.
If it was because of 'extraordinary circumstances' (medical emergency would qualify as this), then you would not be entitled to compensation.
If the icky person was on another flight then the airline should have flexibility to deal with it.
Monarch lost a similar case recently because they didn't have an alternative aircraft when the planned one became unavailable.
I think op may have a case, the extraordinary circumstance was not on his flight.
Op. Use Resolver and raise a claim
People calling you an idiot are twonks, just ignore them
MiniMan64 said:
Jesus, I've had longer delays than that by car, train and plane.
Why does everyone always feel they're entitled to sodding compensation!?
The says they are.Why does everyone always feel they're entitled to sodding compensation!?
Why are you entitled to a tax free personal allowance, because the law says you are, why are you entitled to use the nhs, because the law says you are. Or do you not use those things and think others shouldn't either?
audi321 said:
So my flight was delayed 4 hours today due to the inbound flight getting diverted to drop off an ill passenger.
This resulted in my flight being delayed.
Sofia to Stansted.
Anyone know if I'm entitled to anything? I'm sure that Ryanair will claim 'out of their control etc'.
Stick a claim through here. I've used it successfully three times so far, got thick end of a couple of grand back:This resulted in my flight being delayed.
Sofia to Stansted.
Anyone know if I'm entitled to anything? I'm sure that Ryanair will claim 'out of their control etc'.
https://www.resolver.co.uk/service_types/flights-c...
If you have a valid claim it'll go through, if you don't then it won't.
audi321 said:
Hang on. The sick person wasnt on my flight! I only have it by hearsay that was why they stopped. For all I know it could be because of a hijacker or the plane was broken, or storm Doris caused a problem. They're not forced to tell me, this was the rumour going around on my flight home.
Ok. Try again then.
I have no idea why...........but my flight was 4 hours delayed, would I be entitled to anything on way of refund?
I agree with all of you. Had the sick person been on my flight I get your anger, but they weren't. My flight was late.......period, and I don't know the reason.
Like I said about virgin trains, when you get your automatic refund, they don't give a reason, they just refund you and never argue. All happens automatically.
Okay im big enough to apologise, if you genuinely havent been told a reason for the delay i fet why your askinOk. Try again then.
I have no idea why...........but my flight was 4 hours delayed, would I be entitled to anything on way of refund?
I agree with all of you. Had the sick person been on my flight I get your anger, but they weren't. My flight was late.......period, and I don't know the reason.
Like I said about virgin trains, when you get your automatic refund, they don't give a reason, they just refund you and never argue. All happens automatically.
MiniMan64 said:
Jesus, I've had longer delays than that by car, train and plane.
Why does everyone always feel they're entitled to sodding compensation!?
The law says they are.Why does everyone always feel they're entitled to sodding compensation!?
Why are you entitled to compensation if someone crashes into your car? Why are you entitled to a tax free personal allowance, because the law says you are, why are you entitled to use the nhs, because the law says you are. Or do you not use those things and think others shouldn't either?
Edited by blueg33 on Saturday 25th February 20:22
I spent 24 hours delayed in london, courtesy of a Cathay Pathetic flight, and got a mere 5000 air miles after I complained.
We had a hotel, and food, and I was on no hurry to be anywhere, so it was no great ordeal for me.
The communications and planning by Cathay was pitiful, insulting though. Nobody seemed to have any idea what 300 or so passengers were supposed to do, so we wandered around the airport in groups for several hours following garbled contradictory instructions.
They seemed to have had no clue that many of the passengers had no UK visa, so should not be allowed though immigration. I was traveling with a few Filipinos from my ship, and went through with them, and I managed to get them a day visit visa, surprisingly enough.....
And once in the hotel it was like CP had abandoned us, as there was no communication as to what to do. The lobby was full of confused Asians and westerners alike, all trying to find out what the hell the plan was.
In short CP were pitiful.
I started a thread in here about my exciting experience at the time, and of course a few of the usual suspects chimed in with the usual drivel, 'it must be your own fault' blah blah whine whine cry blubber....
We had a hotel, and food, and I was on no hurry to be anywhere, so it was no great ordeal for me.
The communications and planning by Cathay was pitiful, insulting though. Nobody seemed to have any idea what 300 or so passengers were supposed to do, so we wandered around the airport in groups for several hours following garbled contradictory instructions.
They seemed to have had no clue that many of the passengers had no UK visa, so should not be allowed though immigration. I was traveling with a few Filipinos from my ship, and went through with them, and I managed to get them a day visit visa, surprisingly enough.....
And once in the hotel it was like CP had abandoned us, as there was no communication as to what to do. The lobby was full of confused Asians and westerners alike, all trying to find out what the hell the plan was.
In short CP were pitiful.
I started a thread in here about my exciting experience at the time, and of course a few of the usual suspects chimed in with the usual drivel, 'it must be your own fault' blah blah whine whine cry blubber....
Unlike trains if the delay it out of the control like a sick person on an earlier flight then you are not entitled to compensation. It's all laid out here https://www.citizensadvice.org.uk/consumer/holiday...
blueg33 said:
Not correct.
If the icky person was on another flight then the airline should have flexibility to deal with it.
Monarch lost a similar case recently because they didn't have an alternative aircraft when the planned one became unavailable.
I think op may have a case, the extraordinary circumstance was not on his flight.
Op. Use Resolver and raise a claim
People calling you an idiot are twonks, just ignore them
So if a flight stops off somewhere enroute between Stansted and Sofia to drop off a sick passenger, the airline should have immediately got together a crew and aircraft and sent it to Sofia? Even though the original aircraft was still going to Sofia with the rest of the passengers. If the icky person was on another flight then the airline should have flexibility to deal with it.
Monarch lost a similar case recently because they didn't have an alternative aircraft when the planned one became unavailable.
I think op may have a case, the extraordinary circumstance was not on his flight.
Op. Use Resolver and raise a claim
People calling you an idiot are twonks, just ignore them
Do you think airlines just have aircraft and crews sitting ready at the end of the runway just in case this happens. Even if they did have one, it would still have to get to Sofia when the first aircraft diverted. Or do you think they should have one ready in Sofia also?
Driver101 said:
You lost 4 hours of your life and you'll end up fighting for months to get a day's wage back.
Just move on.
And it's £339. That's a weeks wages to a lot of people, certainly not an insignificant sum of money to be brushed aside for a few minutes effort. I spent more time arguing the toss with Amazon the other day to get four quid back!Just move on.
El stovey said:
blueg33 said:
Not correct.
If the icky person was on another flight then the airline should have flexibility to deal with it.
Monarch lost a similar case recently because they didn't have an alternative aircraft when the planned one became unavailable.
I think op may have a case, the extraordinary circumstance was not on his flight.
Op. Use Resolver and raise a claim
People calling you an idiot are twonks, just ignore them
So if a flight stops off somewhere enroute between Stansted and Sofia to drop off a sick passenger, the airline should have immediately got together a crew and aircraft and sent it to Sofia? Even though the original aircraft was still going to Sofia with the rest of the passengers. If the icky person was on another flight then the airline should have flexibility to deal with it.
Monarch lost a similar case recently because they didn't have an alternative aircraft when the planned one became unavailable.
I think op may have a case, the extraordinary circumstance was not on his flight.
Op. Use Resolver and raise a claim
People calling you an idiot are twonks, just ignore them
Do you think airlines just have aircraft and crews sitting ready at the end of the runway just in case this happens. Even if they did have one, it would still have to get to Sofia when the first aircraft diverted. Or do you think they should have one ready in Sofia also?
foxsasha said:
Driver101 said:
You lost 4 hours of your life and you'll end up fighting for months to get a day's wage back.
Just move on.
And it's £339. That's a weeks wages to a lot of people, certainly not an insignificant sum of money to be brushed aside for a few minutes effort. I spent more time arguing the toss with Amazon the other day to get four quid back!Just move on.
How much do you think you are entitled to? How much did it inconvenience you and you family and how much are you out of pocket? What are those four hours worth to you and your family?
Personally I fly most weeks and if a flight was delayed 4 hours I could not care less, I would not expect compensation unless there was a direct cost involved such as car parking or if I missed a connecting flight and had to pay extra.
Personally I fly most weeks and if a flight was delayed 4 hours I could not care less, I would not expect compensation unless there was a direct cost involved such as car parking or if I missed a connecting flight and had to pay extra.
blueg33 said:
El stovey said:
blueg33 said:
Not correct.
If the icky person was on another flight then the airline should have flexibility to deal with it.
Monarch lost a similar case recently because they didn't have an alternative aircraft when the planned one became unavailable.
I think op may have a case, the extraordinary circumstance was not on his flight.
Op. Use Resolver and raise a claim
People calling you an idiot are twonks, just ignore them
So if a flight stops off somewhere enroute between Stansted and Sofia to drop off a sick passenger, the airline should have immediately got together a crew and aircraft and sent it to Sofia? Even though the original aircraft was still going to Sofia with the rest of the passengers. If the icky person was on another flight then the airline should have flexibility to deal with it.
Monarch lost a similar case recently because they didn't have an alternative aircraft when the planned one became unavailable.
I think op may have a case, the extraordinary circumstance was not on his flight.
Op. Use Resolver and raise a claim
People calling you an idiot are twonks, just ignore them
Do you think airlines just have aircraft and crews sitting ready at the end of the runway just in case this happens. Even if they did have one, it would still have to get to Sofia when the first aircraft diverted. Or do you think they should have one ready in Sofia also?
Gassing Station | Holidays & Travel | Top of Page | What's New | My Stuff