Cold callers

Author
Discussion

CO2000

3,177 posts

209 months

Sunday 20th April 2014
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DSLiverpool said:
CO2000 said:
Have you got a link to the phone? my folks are bothered every other day!
Get a truecall or a CPR call blocker no need to change phones.
Cheers, will look into it for them.

Layacable

815 posts

208 months

Sunday 20th April 2014
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I always hand the phone over to my 5 year old when a cold caller rings.

He rabbits on for around 2-3 minutes before the phone goes dead and he hands it back to me.

Johnnytheboy

24,498 posts

186 months

Sunday 20th April 2014
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CO2000 said:
Have you got a link to the phone? my folks are bothered every other day!
http://www.shop.bt.com/products/bt6500-nuisance-call-blocker---twin-8H3H.html

Martin4x4

6,506 posts

132 months

Monday 21st April 2014
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Pothole said:
Parasites? Please elucidate.
a person who receives support, advantage, or the like, from another or others without giving any useful or proper return, as one who lives on the hospitality of others.

DSLiverpool

14,744 posts

202 months

Monday 21st April 2014
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BT phones are a bit pony, if you dont need new phones get a blocker, if you do need new phones the new panasonic call blocking range is a month away.

jefword

182 posts

192 months

Monday 21st April 2014
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DSLiverpool said:
BT phones are a bit pony, if you dont need new phones get a blocker, if you do need new phones the new panasonic call blocking range is a month away.
Correct regarding the BT ones. I've got a set of four. They do a brilliant job of blocking the call but once they do, the handsets stop ringing & illuminating thereafter until I power each one down and back up again.

Rang BT helpline about it who told me to take them back to Argos and swap them for a new set. This I did & guess what.

They were just as bad.

Because of this, I have the blocking feature switched off (defeating the object of buying them) and they still sometimes randomly stop ringing although the base unit still does.

DSLiverpool

14,744 posts

202 months

Monday 21st April 2014
quotequote all
jefword said:
DSLiverpool said:
BT phones are a bit pony, if you dont need new phones get a blocker, if you do need new phones the new panasonic call blocking range is a month away.
Correct regarding the BT ones. I've got a set of four. They do a brilliant job of blocking the call but once they do, the handsets stop ringing & illuminating thereafter until I power each one down and back up again.

Rang BT helpline about it who told me to take them back to Argos and swap them for a new set. This I did & guess what.

They were just as bad.

Because of this, I have the blocking feature switched off (defeating the object of buying them) and they still sometimes randomly stop ringing although the base unit still does.
get a refund and Call up from Tuesday were back - will sort you some panasnics or Gigasets or a decent phone with separate blocker.

Martin4x4

6,506 posts

132 months

Monday 21st April 2014
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Received one a few minutes ago from my 'computer support provider'.

Not surprising when Conman Mohammed Khalid Jamil who ran the Microsoft computer scam has received only a suspended four-month jail sentence.

karona

1,918 posts

186 months

Monday 21st April 2014
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<ring-ring>
You:- "dobber-den"
Listen
You: "Mol-ya?"
repeat as often as you wish
You: "suh-jal-yavam, Neigh-raz-birram"
You: "do-chew-vanny"

Of course, if you're actually connected to a Bulgarian call centre, you're screwed laugh

Ayahuasca

27,427 posts

279 months

Monday 21st April 2014
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Fastpedeller said:
if people want my services they call me. I don't call people who may or may not want my services
Nothing wrong with that, but if you ever wanted to increase your sales, regardless of what your product is, proactive and targeted cold calling is without doubt the most effective way to do it. Why else do you think successful firms including blue chip companies do it?

If you don't call people who may or may not want your services, how will they know whether they want them or not?


singlecoil

33,612 posts

246 months

Tuesday 22nd April 2014
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Ayahuasca said:
Fastpedeller said:
if people want my services they call me. I don't call people who may or may not want my services
Nothing wrong with that, but if you ever wanted to increase your sales, regardless of what your product is, proactive and targeted cold calling is without doubt the most effective way to do it. Why else do you think successful firms including blue chip companies do it?

If you don't call people who may or may not want your services, how will they know whether they want them or not?
Whether or not cold calling is the most effective way of increasing sales, it is still, very, very wrong. It's pointless trying to explain why to someone who cannot see why for themselves, but my conscience would not allow me to leave your post unchallenged.

jmorgan

36,010 posts

284 months

Tuesday 22nd April 2014
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Ex directory and ask them how they got my number so I can report them. They ring off. That or I need to get my glasses so I can see who is calling, phone left off the hook.

If you sign up not to be cold called then it should work. Many elderly are not so switched on and I there are firms that will not care about this.

Centurion07

10,381 posts

247 months

Tuesday 22nd April 2014
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Ayahuasca said:
If you don't call people who may or may not want your services, how will they know whether they want them or not?
Seriously? If I was selling a zebra do you think it's ok for me to call everyone in the phonebook until I find a buyer? After all, how do they know they want a zebra until I tell them they do?

If I need a product or service I will search out that product or service in my own time, in my own way. I do not need to be bothered some random person randomly phoning me on the off chance I may, at that period of my life, actually want or need whatever random crap it is they're selling.

It's a bullst way of finding customers. It's bad enough that we're bombarded by advertising everywhere we turn, but at least you can choose to ignore it; companies phoning you at home are intruding into my life in a way I don't find acceptable. So they can get to fk as far as I'm concerned.

I absolutely guarantee 100% if you asked the entire nation whether cold calling should be completely banned (if it were possible) the vast majority would say yes, because the vast majority are capable of locating the products or services they require all on their own without hoping that one day the right company happens to phone up at the exact right time they're in need of that company's product.

LargeD

106 posts

135 months

Tuesday 22nd April 2014
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My first full time job was upselling for one of the big 6 gas & electric companies to their phone service - 200 cold calls a day to the public, it was a terrible job I hated but was a good grounding for future jobs.

A couple of bits - the scammers are different from old callers. Cold callers are probably as sick of calling you as you are of them. Interesting people/conversations got me through shifts.

The most important thing from my specific experience though was the operative had the option of scheduling re-calls on our system, people that were rude or hung up were guaranteed at least one more call, if we were acknowledged as people doing a job and we would happily remove them from the database - I don't want to call someone I can't sell to!

singlecoil

33,612 posts

246 months

Tuesday 22nd April 2014
quotequote all
LargeD said:
My first full time job was upselling for one of the big 6 gas & electric companies to their phone service - 200 cold calls a day to the public, it was a terrible job I hated but was a good grounding for future jobs.

A couple of bits - the scammers are different from old callers. Cold callers are probably as sick of calling you as you are of them. Interesting people/conversations got me through shifts.

The most important thing from my specific experience though was the operative had the option of scheduling re-calls on our system, people that were rude or hung up were guaranteed at least one more call, if we were acknowledged as people doing a job and we would happily remove them from the database - I don't want to call someone I can't sell to!
The "It's just a job and I didn't really want to do it" excuse falls down when those doing it are deliberately malicious.

LargeD

106 posts

135 months

Tuesday 22nd April 2014
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singlecoil said:
The "It's just a job and I didn't really want to do it" excuse falls down when those doing it are deliberately malicious.
Agreed and they annoy me as much as anyone - as I said scammers and cold callers are different beasts.

Not to say you don't get nightmare cold callers, just that their motivation is different and I try to at least be pleasant to someone who is at least at work rather than on the dole. This also has the selfish benefit of hopefully being removed from their database when I ask.

LargeD

106 posts

135 months

Tuesday 22nd April 2014
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LargeD said:
singlecoil said:
The "It's just a job and I didn't really want to do it" excuse falls down when those doing it are deliberately malicious.
Agreed and they annoy me as much as anyone - as I said scammers and cold callers are different beasts.

Not to say you don't get nightmare cold callers, just that their motivation is different and I try to at least be pleasant to someone who is at least at work rather than on the dole. This also has the selfish benefit of hopefully being removed from their database when I ask.
Sorry I misinterpreted your point - we had to schedule a re-call if hung up on before we could qualify the call. I agree objectively re-calling due to rudeness isn't acceptable, but it does happen so I try not to fall in to that category.

singlecoil

33,612 posts

246 months

Tuesday 22nd April 2014
quotequote all
LargeD said:
LargeD said:
singlecoil said:
The "It's just a job and I didn't really want to do it" excuse falls down when those doing it are deliberately malicious.
Agreed and they annoy me as much as anyone - as I said scammers and cold callers are different beasts.

Not to say you don't get nightmare cold callers, just that their motivation is different and I try to at least be pleasant to someone who is at least at work rather than on the dole. This also has the selfish benefit of hopefully being removed from their database when I ask.
Sorry I misinterpreted your point - we had to schedule a re-call if hung up on before we could qualify the call. I agree objectively re-calling due to rudeness isn't acceptable, but it does happen so I try not to fall in to that category.
So in principle being nice to cold callers is the same as not walking down dark alleys at night.

LargeD

106 posts

135 months

Tuesday 22nd April 2014
quotequote all
singlecoil said:
LargeD said:
LargeD said:
singlecoil said:
The "It's just a job and I didn't really want to do it" excuse falls down when those doing it are deliberately malicious.
Agreed and they annoy me as much as anyone - as I said scammers and cold callers are different beasts.

Not to say you don't get nightmare cold callers, just that their motivation is different and I try to at least be pleasant to someone who is at least at work rather than on the dole. This also has the selfish benefit of hopefully being removed from their database when I ask.
Sorry I misinterpreted your point - we had to schedule a re-call if hung up on before we could qualify the call. I agree objectively re-calling due to rudeness isn't acceptable, but it does happen so I try not to fall in to that category.
So in principle being nice to cold callers is the same as not walking down dark alleys at night.
Exactly the same...

We also had full address details etc but that's irrelevant - my post was simply to give to give the perspective of someone who did it for 6 months and how I generally don't get called by the same company more than once now, your approach is obviously working too please feel free to ignore me smile

singlecoil

33,612 posts

246 months

Tuesday 22nd April 2014
quotequote all
LargeD said:
Exactly the same...

We also had full address details etc but that's irrelevant - my post was simply to give to give the perspective of someone who did it for 6 months and how I generally don't get called by the same company more than once now, your approach is obviously working too please feel free to ignore me smile
You are discussing techniques for "hopefully", in your own words, reducing repeat calls.

I, and several others, are discussing whether or not these people have any valid excuses for what they are doing, and the consensus, at least among the victims, is that they do not.