Virgin FAIL

[CrutyRammers]

Oh dear.
At 16:47 an email was sent, apparently from virgin media, regarding changes to login for googlemail.
Alas, the reply address appears to send any messages it receives on to all their customers. So what started with a few irate replies back to virgin have gone out to every customer, starting a chain reaction of reply-to-all dumbassery. My box is getting close on 100 emails an hour from irate people who haven't worked out that replying is only making things worse.

I expect that this is gonna cost them...

[Mr GrimNasty]

I think they've fixed it now, I haven't had any more for ages.

Most of the people knew exactly what happened when they replied, mass moronic behaviour.

Edited by Mr GrimNasty on Wednesday 16th April 22:37

[mybrainhurts]

......I'm outta here, byeeeeeee

[Jim the Sunderer]

www.bbc.co.uk/news/uk-27057112

I bloody hate it when they don't use BCC.

[rxtx]

Shouldn't even be using bcc for that many emails, just send them all separately or use something like Mailchimp that does it properly (by sending them all separately).

Virgin are idiots.

Edited for clarity

[gaz1234]

rxtx said:

Shouldn't even be using bcc for that many emails, just send them all separately or use something like Mailchimp that does it properly (by sending them all separately).

Idiots.

My dealing with them. They certainly r

[CrutyRammers]

Yeah, seems to have finished now. It was the people sending "STOP" who amused me most. That and the enterprising folks who saw the chance for some free advertising.

[anonymous-user]

Any coincidence that Virgin Broadband appears to have packed up now?

[arfur sleep]

CrutyRammers said:

Yeah, seems to have finished now. It was the people sending "STOP" who amused me most. That and the enterprising folks who saw the chance for some free advertising.

Had an email chain like this at work recently - a supplier had cc'd rather than bcc'd their client mailing list in a promo email and then my inbox went mental with people hitting reply all and getting free advertising. I set up a mail filter to junk anything with a few of the key words in the subject - ended up deleting about 350 emails in one day...

what got me was people saying "it's annoying we're getting all this mail but while i'm here if you need a sprocket polisher then give me a call on....." fking bellends.

[GTIR]

arfur sleep said:

CrutyRammers said:

Yeah, seems to have finished now. It was the people sending "STOP" who amused me most. That and the enterprising folks who saw the chance for some free advertising.

Had an email chain like this at work recently - a supplier had cc'd rather than bcc'd their client mailing list in a promo email and then my inbox went mental with people hitting reply all and getting free advertising. I set up a mail filter to junk anything with a few of the key words in the subject - ended up deleting about 350 emails in one day...

what got me was people saying "it's annoying we're getting all this mail but while i'm here if you need a sprocket polisher then give me a call on....." fking bellends.

Do you have the number for the sprocket polisher by chance?

[cobra kid]

rxtx said:

Shouldn't even be using bcc for that many emails, just send them all separately or use something like Mailchimp that does it properly (by sending them all separately).

Virgin are idiots.

Edited for clarity

We use Mailchimp for our restaurant.

[devnull]

I've seen a few 'reply to all' bombs in corporations over the years.

I've long maintained that any corporation wishing to make cuts to a workforce should look at anyone who has ever replied to a 'reply to all' storm with 'unsubscribe' or whatever reply. Anyone moronic enough to join in is guaranteed to be an idiot.

[TwigtheWonderkid]

Many years ago I applied for a job at Virgin. I got a very nice letter back telling me I hadn't been successful, and wishing me all the best for the future. And then at the bottom, in smaller letters, was "standard reject letter.doc".

[RizzoTheRat]

I a previous organisation a colleague sent out a company wide e-mail asking if anyone had a particular piece of equipment he needed. It was amazing how many people replied to all to say no they didn't, and how many then replied to all to complain about having received so many e-mails. On the plus side it's a good way of identifying the people you never want to work with.

[Censorious]

I used to work for a very large company and sometimes an email distribution would be incorrect.

I'd just ignore an irrelevant email but I was always amazed by the hundreds of replies to the original email over the following days replying to everyone on the original distribution telling them they had nothing to do with the content of the message.

I used to ping off a reply (to them only) saying "thanks but we don't ALL need to know this"

Many had a PhD and most people had at least a Master degree but not in common sense it appeared!

Beggared belief!

[arfur sleep]

GTIR said:

arfur sleep said:

CrutyRammers said:

Yeah, seems to have finished now. It was the people sending "STOP" who amused me most. That and the enterprising folks who saw the chance for some free advertising.

Had an email chain like this at work recently - a supplier had cc'd rather than bcc'd their client mailing list in a promo email and then my inbox went mental with people hitting reply all and getting free advertising. I set up a mail filter to junk anything with a few of the key words in the subject - ended up deleting about 350 emails in one day...

what got me was people saying "it's annoying we're getting all this mail but while i'm here if you need a sprocket polisher then give me a call on....." fking bellends.

Do you have the number for the sprocket polisher by chance?

0800 2355363

[anonymous-user]

Ah well.....just cancelled with Virgin,

[Miguel Alvarez]

devnull said:

I've seen a few 'reply to all' bombs in corporations over the years.

I've long maintained that any corporation wishing to make cuts to a workforce should look at anyone who has ever replied to a 'reply to all' storm with 'unsubscribe' or whatever reply. Anyone moronic enough to join in is guaranteed to be an idiot.

Guilty A very loud "NOOOOOOOOOOOOOOOOOOOO" could be heard seconds after hitting send.

[NPI]

devnull said:

I've seen a few 'reply to all' bombs in corporations over the years.

I've long maintained that any corporation wishing to make cuts to a workforce should look at anyone who has ever replied to a 'reply to all' storm with 'unsubscribe' or whatever reply. Anyone moronic enough to join in is guaranteed to be an idiot.

It was epidemic in the last big multi-national I worked in. Worst was people replying to all to emails saying don't forward on spam chain email, and then 10 mins later they'd send a spam chain email to all (and all their outside personal contacts!) as they thought this one might be real. Incredibly, our CTO sent one out telling people to delete a certain Windows file.

[markmullen]

I worked for a company whose mail server had an all@xxxcompany email address, which they tended to use for staff announcements.

It was an issue when a mail went out and the out of office replies bounced back to all@xxxcompany, which in turn created lots of out of office announcements, which in turn......