F***ing eBay again
Discussion
Just had a case opened against me tonight.
Sold a copy of watchdogs for PS4 on monday, Sold as brand new and sealed, It came as part of a bundle when i bought the PS4 about 2 weeks ago and was never played.
The game has a seal across the case as you would buy any game from GAME,
But the woman who has bought opened a case saying that she doesnt believe it is new because it has 2 price tags on it. It had a £49.99 price tag in the corner and then a second £27.99 tag on the case. This was how the game was given to me from GAME and was the genuine price of the game at the time in GAME.
But miss wants it her way is adamant that is cant be knew and thinks it has been resold to game and has now been passed onto her. I have explained the circumstances and offered to show her a picture of the receipt with the game listed at £27.99 on my receipt and the fact you do not get second hand games in console bundles.
So say this one goes to the resolution centre, who do you think will come out on top?, I know how much ebay love to screw over sellers and am fully prepared for the piss boiling im about to receive. Not only that because she say's the item is not as listed. I now have to pay her postage aswell. So i will have a game i will have to relist and sell again but will also be out of pocket.
So the case will be me having to prove that the game was infact brand new while she say's because it has 2 price labels on it, it is not new.
thoughts?
Sold a copy of watchdogs for PS4 on monday, Sold as brand new and sealed, It came as part of a bundle when i bought the PS4 about 2 weeks ago and was never played.
The game has a seal across the case as you would buy any game from GAME,
But the woman who has bought opened a case saying that she doesnt believe it is new because it has 2 price tags on it. It had a £49.99 price tag in the corner and then a second £27.99 tag on the case. This was how the game was given to me from GAME and was the genuine price of the game at the time in GAME.
But miss wants it her way is adamant that is cant be knew and thinks it has been resold to game and has now been passed onto her. I have explained the circumstances and offered to show her a picture of the receipt with the game listed at £27.99 on my receipt and the fact you do not get second hand games in console bundles.
So say this one goes to the resolution centre, who do you think will come out on top?, I know how much ebay love to screw over sellers and am fully prepared for the piss boiling im about to receive. Not only that because she say's the item is not as listed. I now have to pay her postage aswell. So i will have a game i will have to relist and sell again but will also be out of pocket.
So the case will be me having to prove that the game was infact brand new while she say's because it has 2 price labels on it, it is not new.
thoughts?
paulwoof said:
Just had a case opened against me tonight.
Sold a copy of watchdogs for PS4 on monday, Sold as brand new and sealed, It came as part of a bundle when i bought the PS4 about 2 weeks ago and was never played.
The game has a seal across the case as you would buy any game from GAME,
But the woman who has bought opened a case saying that she doesnt believe it is new because it has 2 price tags on it. It had a £49.99 price tag in the corner and then a second £27.99 tag on the case. This was how the game was given to me from GAME and was the genuine price of the game at the time in GAME.
But miss wants it her way is adamant that is cant be knew and thinks it has been resold to game and has now been passed onto her. I have explained the circumstances and offered to show her a picture of the receipt with the game listed at £27.99 on my receipt and the fact you do not get second hand games in console bundles.
So say this one goes to the resolution centre, who do you think will come out on top?, I know how much ebay love to screw over sellers and am fully prepared for the piss boiling im about to receive. Not only that because she say's the item is not as listed. I now have to pay her postage aswell. So i will have a game i will have to relist and sell again but will also be out of pocket.
So the case will be me having to prove that the game was infact brand new while she say's because it has 2 price labels on it, it is not new.
thoughts?
1 Barr her from your auctionsSold a copy of watchdogs for PS4 on monday, Sold as brand new and sealed, It came as part of a bundle when i bought the PS4 about 2 weeks ago and was never played.
The game has a seal across the case as you would buy any game from GAME,
But the woman who has bought opened a case saying that she doesnt believe it is new because it has 2 price tags on it. It had a £49.99 price tag in the corner and then a second £27.99 tag on the case. This was how the game was given to me from GAME and was the genuine price of the game at the time in GAME.
But miss wants it her way is adamant that is cant be knew and thinks it has been resold to game and has now been passed onto her. I have explained the circumstances and offered to show her a picture of the receipt with the game listed at £27.99 on my receipt and the fact you do not get second hand games in console bundles.
So say this one goes to the resolution centre, who do you think will come out on top?, I know how much ebay love to screw over sellers and am fully prepared for the piss boiling im about to receive. Not only that because she say's the item is not as listed. I now have to pay her postage aswell. So i will have a game i will have to relist and sell again but will also be out of pocket.
So the case will be me having to prove that the game was infact brand new while she say's because it has 2 price labels on it, it is not new.
thoughts?
2 look at feedback she has LEFT BEFORE - see if for example there is a pattern emerging. If say she bought something off Mr Bloggs and left him bad feedback etc - don't be afraid to contact Mr Bloggs and ask him what were the circumstances
3. Tell her you hope you are wrong but hope she isn't copying software to get free games etc
i looked at her feedback, all generic positive, nothing out of the ordinary,
by the fact she is selling kids shorts and second hand shoes for pennies, i have a feeling im dealing with a strong independent woman who knows the game, the fact she opened return request before even mailing me, thinks she knows she will wait it out till it goes to ebay resolution
so as she has asked to return the item not a refund, it if does goes to ebay case and she wins, will ebay just allow her to return it or will it refund her and she keeps the game?
by the fact she is selling kids shorts and second hand shoes for pennies, i have a feeling im dealing with a strong independent woman who knows the game, the fact she opened return request before even mailing me, thinks she knows she will wait it out till it goes to ebay resolution
so as she has asked to return the item not a refund, it if does goes to ebay case and she wins, will ebay just allow her to return it or will it refund her and she keeps the game?
As a buyer, if something is wrong and you want to contact the seller, they normally make the only option to open a case, it is normally difficult if not impossible to message the seller without opening a case.
If she has asked for a return and refund then ebay will ask her to return it with a tracking number and then they will refund her the money. The only way she could keep the game is if she posts back an empty box etc.
If she has asked for a return and refund then ebay will ask her to return it with a tracking number and then they will refund her the money. The only way she could keep the game is if she posts back an empty box etc.
[quote=Pet Troll]As a buyer, if something is wrong and you want to contact the seller, they normally make the only option to open a case, it is normally difficult if not impossible to message the seller without opening a case.
quote]
Inaccurate - the options are:
I have a question about using my item or I want to send the seller a message
I didn’t receive my item
I need to return my item
I received an item that wasn't as described
Request to cancel this order
She could simply have chosen the first option. A guy did just that to me yesterday when he wanted to contact me over an item
This woman seems to be either genuinely unable to grasp why there are 2 price tickets on it or just wants to return it whatever
quote]
Inaccurate - the options are:
I have a question about using my item or I want to send the seller a message
I didn’t receive my item
I need to return my item
I received an item that wasn't as described
Request to cancel this order
She could simply have chosen the first option. A guy did just that to me yesterday when he wanted to contact me over an item
This woman seems to be either genuinely unable to grasp why there are 2 price tickets on it or just wants to return it whatever
ts about. I'm ashamed to say local facebook sites are where it's at.Adam B said:
pardon my ignorance - what are these local Facebook sites and how do they work?
Just go on facebook and search wherever you live for sale for me I search Walsall for sale and they is a page with a few 1,000 membersWould guess most locations have one setup its a far easier sell had my Galaxy S3 on for few hours sold it for £5 under asking price and lovely lady collected it last night for cash. Got same price as I would on eBay but no fees to deal with, no postage and no hassle its the way forward for selling.
greggy50 said:
Adam B said:
pardon my ignorance - what are these local Facebook sites and how do they work?
Just go on facebook and search wherever you live for sale for me I search Walsall for sale and they is a page with a few 1,000 membersWould guess most locations have one setup its a far easier sell had my Galaxy S3 on for few hours sold it for £5 under asking price and lovely lady collected it last night for cash. Got same price as I would on eBay but no fees to deal with, no postage and no hassle its the way forward for selling.
greggy50 said:
Just go on facebook and search wherever you live for sale for me I search Walsall for sale and they is a page with a few 1,000 members
Would guess most locations have one setup its a far easier sell had my Galaxy S3 on for few hours sold it for £5 under asking price and lovely lady collected it last night for cash. Got same price as I would on eBay but no fees to deal with, no postage and no hassle its the way forward for selling.
Yeah it's very good. I'm surprised FB aren't onto it yet in order to monitise it, to be frank.Would guess most locations have one setup its a far easier sell had my Galaxy S3 on for few hours sold it for £5 under asking price and lovely lady collected it last night for cash. Got same price as I would on eBay but no fees to deal with, no postage and no hassle its the way forward for selling.
decided to ignore the hassle and just accept the return, ive got it so that she will pay return postage as it was as described, She just wasnt happy with it because it had a lower price sticker on it, No idea why, the game at the time of deal was £27.99, she paid £20.53 so still saved £7.50 on a brand new game, but presumably she has decided this wasnt good enough, So she will go and buy another one for same price but is now 2 quid down on postage.
but then i feel im dealing with the principle type i cant be arsed going through ebay and just let her return it to save hassle.
but then i feel im dealing with the principle type i cant be arsed going through ebay and just let her return it to save hassle.
paulwoof said:
decided to ignore the hassle and just accept the return, ive got it so that she will pay return postage as it was as described, She just wasnt happy with it because it had a lower price sticker on it, No idea why, the game at the time of deal was £27.99, she paid £20.53 so still saved £7.50 on a brand new game, but presumably she has decided this wasnt good enough, So she will go and buy another one for same price but is now 2 quid down on postage.
but then i feel im dealing with the principle type i cant be arsed going through ebay and just let her return it to save hassle.
You do realise that eBay will refund your outgoing postage?but then i feel im dealing with the principle type i cant be arsed going through ebay and just let her return it to save hassle.
yes i do realise that, Unfortunately their is nothing i can do about it.
i dont like how ebay is now treating everyone like businesses, She is essential returning it because she wants to, I know businesses have to oblige by distance selling regs but you can now essentially buy anything on ebay and return it within 14 days for any reason you want.
i dont like how ebay is now treating everyone like businesses, She is essential returning it because she wants to, I know businesses have to oblige by distance selling regs but you can now essentially buy anything on ebay and return it within 14 days for any reason you want.
Well hopefully I am not tempting fate by saying something positive about eBay, well actually PayPal.
I sold an Iphone 6 plus, locked to O2, at the beginning on the month.
Saturday get a Paypal, item significantly not as described.
The reason:- the phone is locked to O2 and therefore the buyer cannot use it.
Before responding I phoned PayPal for advise. To my amazement I got a UK call centre, explained about the dispute and asked for advise.
His immediate response was that the claim was ridiculous,a put me on hold.
A few minutes later he confirmed that he had reviewed the case and rules in my (the seller's) favour as the item was as described.
Result,
I sold an Iphone 6 plus, locked to O2, at the beginning on the month.
Saturday get a Paypal, item significantly not as described.
The reason:- the phone is locked to O2 and therefore the buyer cannot use it.
Before responding I phoned PayPal for advise. To my amazement I got a UK call centre, explained about the dispute and asked for advise.
His immediate response was that the claim was ridiculous,a put me on hold.
A few minutes later he confirmed that he had reviewed the case and rules in my (the seller's) favour as the item was as described.
Result,
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