F***ing eBay again

Author
Discussion

DrDoofenshmirtz

15,219 posts

200 months

Monday 9th June 2014
quotequote all
GTIAlex said:
What a pain in the arse this turning out to be, knew I should of stuck to the original cash on collection.

Hes messaged me a name and address, a Mr Przemyslaw Piotrowski of Wallingford Garage,
UNIT 1 BEADLES TRADING ESTATE,HITHERCROFT ROAD, Wallingford, Oxfordshire, OX10 9EZ.

Which is a works address, not the same one as his paypal address as he can only take collection while at work.

Address of the garage and postcode etc checks out on google.

Whats the best course of action to protect myself against the wheels leaving my house, and him retracting the money sent over paypal?
I live 5 minutes from there smile
I'd quite happily pop in for a word if he messes you around.

Pulliptears

3,355 posts

166 months

Monday 9th June 2014
quotequote all
You'd have to send to the address he has registered in PayPal as well to be covered, if that isn't his works address it complicates it further.

Get some quotes from a recognised courier (dhl, ups etc) tell him it's going to cost this much to send to the address in PayPal only and would you prefer to cancel the transaction.

gpo746

3,397 posts

130 months

Monday 9th June 2014
quotequote all
DO NOT
Send to any address other than the confirmed one
If It was me I would say NO I would suggest you contact e bay and say he is asking you to send to other address
I would refund and open up a cancel transaction case

It may be possible to get e bay to look at removing any negative feedback left by him as a result based on the fact that you are trying to abide by the rules.

Pulliptears

3,355 posts

166 months

Monday 9th June 2014
quotequote all
Just to add as well (sorry I'm on my phone and my eyes are crap), if you use Hermes, parcel monkey etc read the small print of prohibited items very carefully. You'd be surprised how many exclude certain car parts.
This means that should your item get lost en route they could well refuse to pay out because it's an excluded item.

Having re read your wheels post I'd be inclined to tell him no, the auction stated collection in person only and he can either collect and pay cash or you can cancel the transaction. If he agrees send a cancellation request and offer to the next bidder.
Good luck.

GTIAlex

1,935 posts

166 months

Tuesday 10th June 2014
quotequote all
Okay so hes payed, and viewing the paypal transaction over ebay, the "Seller Protection Address" is the same as the address he posted me above.
Which is also the same as a registered car garage, which details all check out, which also has a customer service email to contact them on, and he is also selling a few vans etc etc and has 100% feedback etc. So seems all pretty legitimate but who knows.

gpo746

3,397 posts

130 months

Tuesday 10th June 2014
quotequote all
GTIAlex said:
Okay so hes payed, and viewing the paypal transaction over ebay, the "Seller Protection Address" is the same as the address he posted me above.

Which is a works address, not the same one as his paypal address as he can only take collection while at work.
???

gpo746

3,397 posts

130 months

Wednesday 11th June 2014
quotequote all
From 17th June, buyers are also getting increased protection; we're extending the dispute claim window from 45 days to 180 days after payment date.

FFS

TankRizzo

7,258 posts

193 months

Wednesday 11th June 2014
quotequote all
gpo746 said:
From 17th June, buyers are also getting increased protection; we're extending the dispute claim window from 45 days to 180 days after payment date.

FFS
Half a year after payment?? Are they serious? FFS.

Mr Pies

8,848 posts

187 months

Wednesday 11th June 2014
quotequote all
Cancel the transaction, say the item is no longer for sake, say you dropped it or something.

I wouldn't be sending it that's for sure.

gpo746

3,397 posts

130 months

Wednesday 11th June 2014
quotequote all
TankRizzo said:
gpo746 said:
From 17th June, buyers are also getting increased protection; we're extending the dispute claim window from 45 days to 180 days after payment date.

FFS
Half a year after payment?? Are they serious? FFS.
Yep
was in an e mail I got today regarding some changes
It is ludicrous on second hand items.

Funk

26,266 posts

209 months

Thursday 12th June 2014
quotequote all
Just stop using eBay. There are other - better - options out there.

mondeoman

11,430 posts

266 months

Thursday 12th June 2014
quotequote all
They dont want private sellers on there anymore

gpo746

3,397 posts

130 months

Thursday 12th June 2014
quotequote all
mondeoman said:
They dont want private sellers on there anymore
It's starting to look like that isn't it ?

Degucrazy

46 posts

142 months

Thursday 12th June 2014
quotequote all
gpo746 said:
Yep
was in an e mail I got today regarding some changes
It is ludicrous on second hand items.
I welcome this.. currently when you order from China and it doesn't turn up for 45 days due to delivery times, you then have no way of addressing issues, as all ebay will say is "ask the seller to sort it out".. Saying that, it doesn't have to be quite so long, 2 months would suffice!

gpo746

3,397 posts

130 months

Thursday 12th June 2014
quotequote all
Degucrazy said:
gpo746 said:
I welcome this.. currently when you order from China and it doesn't turn up for 45 days due to delivery times, you then have no way of addressing issues, as all ebay will say is "ask the seller to sort it out".. Saying that, it doesn't have to be quite so long, 2 months would suffice!
You open a case after weeks - simple as
If you don't know how the current resolution system works I don't see why giving you 6 months is a sensible option


AndrewEH1

4,917 posts

153 months

Thursday 12th June 2014
quotequote all
MeThlAtEdSpiRIt said:
I'm using the following buyer requirements and have sold mobile phones without issue:

http://pages.ebay.co.uk/help/sell/buyer-requiremen...
Thank you for this, I didn't know about these settings.

GTIAlex

1,935 posts

166 months

Sunday 15th June 2014
quotequote all
DrDoofenshmirtz said:
GTIAlex said:
What a pain in the arse this turning out to be, knew I should of stuck to the original cash on collection.

Hes messaged me a name and address, a Mr Przemyslaw Piotrowski of Wallingford Garage,
UNIT 1 BEADLES TRADING ESTATE,HITHERCROFT ROAD, Wallingford, Oxfordshire, OX10 9EZ.

Which is a works address, not the same one as his paypal address as he can only take collection while at work.

Address of the garage and postcode etc checks out on google.

Whats the best course of action to protect myself against the wheels leaving my house, and him retracting the money sent over paypal?
I live 5 minutes from there smile
I'd quite happily pop in for a word if he messes you around.
Okay well all turned out all right in the end.

After being messed around, I sent him a stern message and cancelled the payment.

Must of prompted him into action as he came and collected the wheels in person and payed cash this afternoon.
As did the person who bought an old bike today.

And took a deposit for a car iv had for sale on there for a while. Coming back to collect tomorrow.


Ebay has its uses due to its large exposure but I certainly wont be selling things of any great value on there again, unless its cash on collection.

gpo746

3,397 posts

130 months

Wednesday 13th August 2014
quotequote all
New e bay rules which I think stack it even more on the side of the buyer.

Starting from September, we’re simplifying the after-sale experience for buyers and sellers. We’ll start guiding buyers through a consistent flow when they have a question or problem with their purchase, regardless of who they buy from.

Many of our sellers have already started using eBay Managed Returns and are paying for return postage on faulty or not as described items. Starting from 15 September, we will introduce requirements that all sellers take responsibility for return postage on items which are faulty or not as described. The majority of our sellers are already providing a great returns service, but for those sellers who choose not to facilitate a return or provide/fund return postage for items that are faulty or not as described, we may refund their buyers without requiring them to return the item and in turn we will seek reimbursement from sellers.

that means the dodgy buyers will just now describe stuff as faulty even if its just something that is unsuitable as they didn't do their research.

Funk

26,266 posts

209 months

Wednesday 13th August 2014
quotequote all
Yep, not using eBay again. As someone who occasionally sells small items here and there the risks of being shafted by an unscrupulous buyer are too high.

EBay used to be ideal as a n 'online car boot sale' but now it just wants commercial sellers and big business.

Something else will pop up to take its place for private sellers I'm sure.

DrDoofenshmirtz

15,219 posts

200 months

Wednesday 13th August 2014
quotequote all
As a buyer, I like the new rules for the seller having to pay return fees. I've bought a few items that turned out to be faulty, and it's not fair to be out of pocket when it's nothing you've done.
However, I can see this being a pain in the ass for sellers dealing with chancers.