Betterware Barsts

Author
Discussion

HD Adam

Original Poster:

5,148 posts

184 months

Sunday 21st December 2014
quotequote all
A little background.

My dear old Mother in Law lives about 500 yards from us and is 93.
She wants to be independent and so remains at home with daily visits from various help and of course, my wife.

Now, she is getting a bit senile and is unfailingly polite. Betterware (local rep) keeps leaving catalogs with her and she inevitably buys some hideous piece of useless tat much like the Elvis Dambusters Clock Plate of Tutankamen and then gives it to my wife as she is trying to "help".
My wife then feels obliged to accept whatever piece of crap has been purchased and rather than just dump in in the bin at the end of the drive, brings it home.

So, they obviously see her as an easy mark and are taking advantage of a daft old woman.
I've told her not to buy anything else and also put a very polite notice near her front door explaining "No catalogs please"

Of course, I know where they live. They put their name and address on the brochure.
I would prefer to collect all this st, take it back to their house, get the money back, explain why this has to stop and finish off by bumming their dog with frozen sausages.
Mrs HD, knowing my slightly confrontational nature would prefer that I didn't.

Anyone dealt with anything similar or have a sensible plan of action?

catman

2,490 posts

175 months

Sunday 21st December 2014
quotequote all
There's nothing to stop you having a word with them, but keep it reasonable and explain why they shouldn't go there again.

Keep the law on your side and don't say anything that you wouldn't say in front of the police. If that doesn't work, then maybe something in writing, with a witness.

It's not the Pistonheads way, I know, but it should work.

Tim

otolith

56,088 posts

204 months

Sunday 21st December 2014
quotequote all
I had one of them get a bit snotty because I had binned their catalog. Pointed out that if it looks like junk mail, it goes in the bin without detailed examination. Haven't had any more since!

Willy Nilly

12,511 posts

167 months

Sunday 21st December 2014
quotequote all
OP, you are right, it's not on. You might want to be polite about it to start with

Brigand

2,544 posts

169 months

Sunday 21st December 2014
quotequote all
Either have a word with the rep as has been stated, or start binning those catalogs asap before the MiL gets the chance to read them. I had similar coming through my door a while ago, and it got binned with the rest of the junk mail. I got a few notes asking for it back then I never received one again, so it might be worth going down that route if you don't want to face them. (It will of course mean intercepting any catalogs or notes before the MiL sees them, and may result in the rep knocking on the door, but if the MiL hasn't got the catalog to give back, there's nothing she can do)

Kiltie

7,504 posts

246 months

Sunday 21st December 2014
quotequote all
HD Adam said:
So, they obviously see her as an easy mark and are taking advantage of a daft old woman.
Is there any possibility that she likes the Betterware person, looks forward to their visits and the buying of the tat is just part of an arrangement which suits everyone ... except you?

HD Adam said:
I've told her not to buy anything else and also put a very polite notice near her front door explaining "No catalogs please"
Have you ask yourself if this is definately the correct thing to do? ... or could it be that it's just what you think is right?

Please take these questions the way they're intended.

I'm going through a difficult time with very elderly parents right now and I've recently come to accept that what I see as correct and logical isn't necessarily the right thing.

HD Adam

Original Poster:

5,148 posts

184 months

Sunday 21st December 2014
quotequote all
Kiltie said:
HD Adam said:
So, they obviously see her as an easy mark and are taking advantage of a daft old woman.
Is there any possibility that she likes the Betterware person, looks forward to their visits and the buying of the tat is just part of an arrangement which suits everyone ... except you?

HD Adam said:
I've told her not to buy anything else and also put a very polite notice near her front door explaining "No catalogs please"
Have you ask yourself if this is definately the correct thing to do? ... or could it be that it's just what you think is right?

Please take these questions the way they're intended.

I'm going through a difficult time with very elderly parents right now and I've recently come to accept that what I see as correct and logical isn't necessarily the right thing.
No, I'm right.

If the Betterware bloke wants to pop round for a cuppa and not take her money, then I'd be happy with that.
But they don't. It's an easy sale for them because, as I said, she feels obliged as it's their "job" and they've made an effort to go round.
It would be somewhat easier if they just opened her purse and nicked a tenner every week as I wouldn't have to store various Winged Chavtat Horses but this is not something she needs to be spending her pension money on.

She doesn't lack for company in any way. I think (know) she's being taken for a ride and I don't like it.

mjb1

2,556 posts

159 months

Sunday 21st December 2014
quotequote all
Just ask them nicely, at least to start with. There's little else you can do, unless you have power if attorney? If no one's taken on that role already, get it sorted now, while she is still coherent enough to give it. Otherwise the process is much more difficult.

Jasandjules

69,885 posts

229 months

Sunday 21st December 2014
quotequote all
Sorry, why is it their fault? They drop their leaflet thing and she buys from them. They are not forcing her to are they? Are they stealing from her? Not as far as I can tell.

So, they are doing nothing wrong except in your view, somehow conning your mother.

Does your mother hate these products? It might just be she thinks she is doing something nice in getting them for your wife because she can't get out easily etc

iphonedyou

9,250 posts

157 months

Sunday 21st December 2014
quotequote all
Jasandjules said:
Sorry, why is it their fault? They drop their leaflet thing and she buys from them. They are not forcing her to are they? Are they stealing from her? Not as far as I can tell.

So, they are doing nothing wrong except in your view, somehow conning your mother.

Does your mother hate these products? It might just be she thinks she is doing something nice in getting them for your wife because she can't get out easily etc
I think continually referring to OP's mother in your post, rather than mother in law, belies a skimming of the original post. Probably best reread.

eldar

21,740 posts

196 months

Sunday 21st December 2014
quotequote all
Jasandjules said:
Sorry, why is it their fault? They drop their leaflet thing and she buys from them. They are not forcing her to are they? Are they stealing from her? Not as far as I can tell.

So, they are doing nothing wrong except in your view, somehow conning your mother.

Does your mother hate these products? It might just be she thinks she is doing something nice in getting them for your wife because she can't get out easily etc
The MIL is 93, and sounds like developing senility or other infirmities. Possibly not in the best mental state to make entirely rational spending decisions. If the OP feels that Tupperware are taking advantage of that, then they can politely ask them to stop.

They will, if they are reasonable.

Kiltie

7,504 posts

246 months

Sunday 21st December 2014
quotequote all
HD Adam said:
Kiltie said:
HD Adam said:
So, they obviously see her as an easy mark and are taking advantage of a daft old woman.
Is there any possibility that she likes the Betterware person, looks forward to their visits and the buying of the tat is just part of an arrangement which suits everyone ... except you?

HD Adam said:
I've told her not to buy anything else and also put a very polite notice near her front door explaining "No catalogs please"
Have you ask yourself if this is definately the correct thing to do? ... or could it be that it's just what you think is right?

Please take these questions the way they're intended.

I'm going through a difficult time with very elderly parents right now and I've recently come to accept that what I see as correct and logical isn't necessarily the right thing.
No, I'm right.

If the Betterware bloke wants to pop round for a cuppa and not take her money, then I'd be happy with that.
But they don't. It's an easy sale for them because, as I said, she feels obliged as it's their "job" and they've made an effort to go round.
It would be somewhat easier if they just opened her purse and nicked a tenner every week as I wouldn't have to store various Winged Chavtat Horses but this is not something she needs to be spending her pension money on.

She doesn't lack for company in any way. I think (know) she's being taken for a ride and I don't like it.
Is the Betterware bloke bothering her? By "bothering"; I mean, would she (not you) really rather he didn't come round?

One further question, is money tight for her? I mean, is she having to make ecomonies elsewhere to fund her tat habit?

s3fella

10,524 posts

187 months

Sunday 21st December 2014
quotequote all
What's her address, I've got a solar array I need shot of!

I'd have a friendly word with better ware rep but that could just keep on as they are doing notwt wrong.

northwest monkey

6,370 posts

189 months

Sunday 21st December 2014
quotequote all
So they come round every couple of weeks & she spends a couple of quid on some tat?

My Nan used to love this stuff & didn't mind the company.

Not exactly forcing her down to the cashpoint to pay for a new drive are they!

paul.deitch

2,101 posts

257 months

Sunday 21st December 2014
quotequote all
Call head office, explain the situation and tell them if they don't stop you are going to post on FB and tell the national press. I believe that you will have no further problems.

Kiltie

7,504 posts

246 months

Sunday 21st December 2014
quotequote all
paul.deitch said:
Call head office, explain the situation and tell them if they don't stop you are going to post on FB and tell the national press. I believe that you will have no further problems.
I wouldn't stop there. I'd tell them you might ring the European Court of Human Rights and S.H.I.E.L.D. as well.

DrDeAtH

3,587 posts

232 months

Sunday 21st December 2014
quotequote all
Kiltie said:
I wouldn't stop there. I'd tell them you might ring the European Court of Human Rights and S.H.I.E.L.D. as well.
Don't forget Team America...

Gareth79

7,666 posts

246 months

Sunday 21st December 2014
quotequote all
HD Adam said:
No, I'm right.

If the Betterware bloke wants to pop round for a cuppa and not take her money, then I'd be happy with that.
But they don't. It's an easy sale for them because, as I said, she feels obliged as it's their "job" and they've made an effort to go round.
Oh are they being invited in and then she's placing an order there and then? Obviously the usual mode of operation for Betterware is they leave a catalogue and then you fill in the form and leave it outside, or it's collected later.

I'd probably drop a note through their door explaining the problem, and say you think she is placing orders out of politeness than necessity, and could they review their working practices.


Jasandjules

69,885 posts

229 months

Sunday 21st December 2014
quotequote all
eldar said:
The MIL is 93, and sounds like developing senility or other infirmities. Possibly not in the best mental state to make entirely rational spending decisions.
If that is the case then surely the best course of action would be to take her to live with them or some other relative or somewhere else she can be looked after?

Not blame someone who leaves a catalogue outside the door!?!

Don't get me wrong, I should imagine if you put a note in the bag saying please don't call here again, they will stop delivering to you, it is as simple as that.

lord trumpton

7,389 posts

126 months

Sunday 21st December 2014
quotequote all
we get that st here from time to time. Its posted inside a plastic zip lock bag.

I just put a note inside the bag saying 'Please don't leave this here again thank you'

Seems to work until the rep changes and I need to do it again

OP - do the same