Things you always wanted to know the answer to [Vol. 3]

Things you always wanted to know the answer to [Vol. 3]

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Corpulent Tosser

5,459 posts

245 months

Wednesday 18th January 2017
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wiggy001 said:
sooperscoop said:
Corpulent Tosser said:
Not something I have always wanted to know the answer to, more something that I wondered about this morning watching the news.

Why is the country Gambia referred to as The Gambia ?
I think it refers to "The Gambia river".

According to Wikipedia 'The Bahamas' is the only other one.
Tell that to everyone discussing "The Ukraine".
There are others, including our own The UK and The USA but I understand those, The Gambia if it is indeed in reference to the river I kind of get, but I also hear The Congo.

Doesn't bother me but seems a little odd.

Shakermaker

11,317 posts

100 months

Wednesday 18th January 2017
quotequote all
Corpulent Tosser said:
There are others, including our own The UK and The USA but I understand those, The Gambia if it is indeed in reference to the river I kind of get, but I also hear The Congo.

Doesn't bother me but seems a little odd.
The United Kingdom and The United States of America is different than saying "The Gambia" as you are discussing a collective term when you are mentioned the UK or the USA. You wouldn't say "I am going to The America" or "The England" in the same way that you say The Gambia.

Language - it is pretty awesome.

BristolRich

545 posts

133 months

Wednesday 18th January 2017
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I had a Double Decker the other day and it certainly didn't taste anywhere near as good as they used to... frown

Reading the small print on the packet I noticed that it now says "made under licence for Cadburys".

So what have Mondelez Nee Cadburys done to Double Deckers and where are they now made?


Hugo a Gogo

23,378 posts

233 months

Wednesday 18th January 2017
quotequote all
Corpulent Tosser said:
wiggy001 said:
sooperscoop said:
Corpulent Tosser said:
Not something I have always wanted to know the answer to, more something that I wondered about this morning watching the news.

Why is the country Gambia referred to as The Gambia ?
I think it refers to "The Gambia river".

According to Wikipedia 'The Bahamas' is the only other one.
Tell that to everyone discussing "The Ukraine".
There are others, including our own The UK and The USA but I understand those, The Gambia if it is indeed in reference to the river I kind of get, but I also hear The Congo.

Doesn't bother me but seems a little odd.
the longer BBC article is linked from Wiki in the sources
http://www.bbc.com/news/magazine-18233844

P-Jay

10,562 posts

191 months

Wednesday 18th January 2017
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popeyewhite said:
FiF said:
227bhp said:
FiF said:
P-Jay said:
227bhp said:
Has anyone ever used a recorded customer phone call for 'training purposes'?
I client of ours listens into 10-20 calls their staff made / took a day looking for issues to address, it's not a call centre either - Finance Company, to make sure their guys are looking for the right opportunities and portraying the values or something.

Yeah, it's there to settle arguments between their customers and their staff as well.
In the case which led to the SFA banning Brandeis metal traders and sanctions against some of the investigated traders, weeks were spent listening to recordings of calls to gather evidence for and in defence of the complaint by Herbert Black ofmisdealing and unfair practices relating to his account.
They always state 'Calls may be recorded' so they are actually recording ALL calls then?

I have no hidden agenda btw, just spent a lot of time on the phone lately.
I reckon it's all calls nowadays, digital storage is so cheap. In the case mentioned the time line of the offences was 96/97, wire recorders then iirc.
Calls are more often recorded for training purposes rather than simply having a recording of all calls for the settling of disagreements. If training isn't ongoing the calls are seldom recorded. This is from an insurance broker friend so may be correct, but knows more than me anyway.
For our client, it's all calls, date and user stamped and stored indefinitely. As above they're not massive files and storage is cheap.

Not that client but another employer that I know of can do weird, wonderful but mostly creepy things with their integrated system. You can enter a staff members name and a date and watch what almost seems like a film - it starts with them swiping their entry card at the door - date stamped - HD colour video. then as they go into their shared office, listen to any calls they make/take in pitch perfect audio, e-mails to and from - any time they go through a door there's a little video of it and finally when they leave. If you want to (but it gets a bit spendy) you could even have a picture in picture view of their screen with CCTV of their open plan office. The only reason this level of over-view is still thankfully rare is that it's expensive.


TwigtheWonderkid

43,323 posts

150 months

Wednesday 18th January 2017
quotequote all
Every year, in January, loads of my colleagues get the date wrong, putting the previous year, and loads of customers send cheques dated for the previous year etc. Some people don't get used to using the new year until late Jan at least.

But this year, no one has got it wrong once. What's so special about 2017 that everyone gets it right and no one has put 2016 in error?

glazbagun

14,275 posts

197 months

Wednesday 18th January 2017
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Don't know obviously, but 2016 was a pretty unforgettable year. It not being 2016 anymore is probably something we've all picked up on.

Hugo a Gogo

23,378 posts

233 months

Wednesday 18th January 2017
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do people still use cheques?

TheLordJohn

5,746 posts

146 months

Wednesday 18th January 2017
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Hugo a Gogo said:
do people still use cheques?
I've bought two houses, and both have required a very large payment/money transfer to a solicitor.
Went in and handed the cheque in myself smile

Hugo a Gogo

23,378 posts

233 months

Wednesday 18th January 2017
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I just did a bank transfer

I haven't seen a cheque for ages, haven't written one for 20 years +

Jimmy Recard

17,540 posts

179 months

Wednesday 18th January 2017
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Hugo a Gogo said:
do people still use cheques?
I've received two only this week.

I think the last one I wrote was for a holiday in 2012

daddy cool

4,001 posts

229 months

Wednesday 18th January 2017
quotequote all
Hugo a Gogo said:
do people still use cheques?
And if they do, do they still put a long line through the text section after they have written "...only" at the end of the sentence?
Just in case someone else modifies it so it reads "Ten pounds and 50 pence only oh, and another hundred pounds too"

TwigtheWonderkid

43,323 posts

150 months

Wednesday 18th January 2017
quotequote all
glazbagun said:
Don't know obviously, but 2016 was a pretty unforgettable year. It not being 2016 anymore is probably something we've all picked up on.
With Trump and Brexit coming, I think we may well look back on 2016 with some affection in the future. The last year before everything really went tits up.

P-Jay

10,562 posts

191 months

Wednesday 18th January 2017
quotequote all
Hugo a Gogo said:
do people still use cheques?
Yes, bloody Schools, they also have a fax machine very 80s cool of them.

I've spent this week trying to find a joint bank account that has a cheque book we can use for bills etc, at the moment my Wife handles the household bills and stuff, the school drives her potty. They take cash. A plan fraught with peril when you're using a small kid as a courier, it's NEVER a round figure and we don't really use cash anymore as a family. Or Cheques - we send weekly cheques for dinner money, monthly cheques for after-school clubs, ad hoc cheques for trips and uniform etc - they hold on to them for months at a time - 4 months isn't unusual and not a record - they cashed one this week from May, gives the Wife kittens trying to manage it all.

I asked them about bank transfers, apparently too much for their admin people to manage (fear of change no doubt) or online payments "yes, you're not alone, we will but a system in place soon" that was when Eldest was in year 2 - he's off to high school next year, just in time for his Sister to take his place there.

This isn't any non-issue moan either, I've been put on rations in the past because Wife isn't in the mood - reason, worried about school cheques FFS.



Jimmy Recard

17,540 posts

179 months

Wednesday 18th January 2017
quotequote all
On the topic of fax machines, we still have one at work. You wouldn't believe the amount of people who repeatedly call it expecting a different result. I haven't checked but I think Google might list it as our phone number

Shakermaker

11,317 posts

100 months

Wednesday 18th January 2017
quotequote all
Am I correct in my belief that the fax machine remains popular in some businesses because the details being transferred cannot be interfered with where an email could be?

Where proof of a signature is needed, or credit card details, it is preferable to send that via fax than via email, is what I am led to believe.

As an example, on recently arranging a new mortgage for my house, we had to fax a few documents as they would not accept them via email.

walm

10,609 posts

202 months

Wednesday 18th January 2017
quotequote all
Shakermaker said:
Am I correct in my belief that the fax machine remains popular in some businesses because the details being transferred cannot be interfered with where an email could be?

Where proof of a signature is needed, or credit card details, it is preferable to send that via fax than via email, is what I am led to believe.

As an example, on recently arranging a new mortgage for my house, we had to fax a few documents as they would not accept them via email.
Yeah, I much prefer my credit card details to be lying around in the full view of an entire random office.

For all our financial compliance (of which - lots) none of it requires fax rather than email signature confirmation (or even just confirmation over the phone).

I think I had to attend the solicitors office once to sign docs for each house move I have made. In that case neither fax nor email was acceptable.

StevieBee

12,858 posts

255 months

Wednesday 18th January 2017
quotequote all
Shakermaker said:
Am I correct in my belief that the fax machine remains popular in some businesses because the details being transferred cannot be interfered with where an email could be?

Where proof of a signature is needed, or credit card details, it is preferable to send that via fax than via email, is what I am led to believe.

As an example, on recently arranging a new mortgage for my house, we had to fax a few documents as they would not accept them via email.
Yes, that's correct. Certain legal transactions require fax transmission, particularly when dealing with international businesses. The Germans still love a fax! The daft thing is our fax machine does't work so I send and receive faxes through an online service.

StevieBee

12,858 posts

255 months

Wednesday 18th January 2017
quotequote all
Hugo a Gogo said:
do people still use cheques?
We had to pay something recently that required a cheque (can't recall what). When we opened the cheque book, the cheques were branded Abbey National!

Jimmy Recard

17,540 posts

179 months

Wednesday 18th January 2017
quotequote all
Shakermaker said:
Am I correct in my belief that the fax machine remains popular in some businesses because the details being transferred cannot be interfered with where an email could be?

Where proof of a signature is needed, or credit card details, it is preferable to send that via fax than via email, is what I am led to believe.

As an example, on recently arranging a new mortgage for my house, we had to fax a few documents as they would not accept them via email.
For us it's just that a few of our customers and suppliers still use them

People try to ring it more than fax it though
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