Monumental work cockups

[glazbagun]

Saw something today that made me think of this thread. Knight capital group upgraded their trading software manually prior to the NYSE opening. Unfortunately they only correctly updated seven of their eight servers which caused a problem as the NYSE opened.

wiki said:

When released into production, Knight's trading activities caused a major disruption in the prices of 148 companies listed at the New York Stock Exchange, thus, for example, shares of Wizzard Software Corporation went from $3.50 to $14.76. For the 212 incoming parent orders that were processed by the defective Power Peg code, Knight Capital sent millions of child orders, resulting in 4 million executions in 154 stocks for more than 397 million shares in approximately 45 minutes. Knight Capital took a pre-tax loss of $440 million.

Oooops!!

https://en.m.wikipedia.org/wiki/Knight_Capital_Gro...

[dudleybloke]

Has CC got that forklift out of the hole yet?

[Too Late]

Not sure if its a double post but here it is:
https://www.theguardian.com/society/2016/nov/14/18...

NHS send 186m needless emails.

[anonymous-user]

In a different lifetime I was an apprentice in a production factory. Automatic production line, components in - finished product out of the other end. A lot of compressed air driving things.
So we had an open day where the public could walk about & see what goes on.
A component got jammed & colleague thought he could clear it quickly - this was before H&S
However his hand got trapped & the pressure was building before I could hit the stop button.
The young families watching heard some choice language & the kids must have learnt a few new words for sure

[anonymous-user]

grayze said:

Not me....

But back in the 80s we were moving offices so everyone was in on the Saturday. A white van turned up to move the fax machine and some office furniture. Our operations manager helped them load it and with a cheery goodbye, it was never seen again.

I liked this one http://www.liveleak.com/view?i=a24_1480517927 1.6M worth of gold flake left unattended in the back of an open van.

[AlfaRSpider]

Ouch!

Wikipedia said:

On Thursday, December 8, 2005, shares of recruitment firm J-com debuted at 610,000 Japanese Yen (¥) ($5,041) on the Tokyo Stock Exchange (the TSE). An inexperienced trader at Mizuho, intending to sell one share at ¥610,000, instead sent an order at 9:27 am to the TSE to sell 610,000 shares of J-com at ¥1 each, essentially attempting to sell $3.075 billion worth of stock for only $5,041. In addition, the size of Mizuho's sell order was 41 times the total number of J-com shares.[5]

https://en.wikipedia.org/wiki/Mizuho_Bank

[Starfighter]

I used to work at a large electrical retailer. I couple of blokes turned up at the side door with a rental van with a tail lift. Various items were loaded and the van departed. The store manager spent some time walking around looking to congratulate the sales person responsible for a significant sale. It took a while for light to dawn. A traffic warden was complicit having stopped traffic in the city centre to allow the van to be loaded.

[Register1]

Or about the time that our super -duper hot power washer was loaded onto a flatbed Transit by a hygiene cleaner.

They (unknown) 3.1412 people just rolled into our top yard, and said they were here to collect the power washer, for service.

We all know the rest of the story.

To think we also helped them to load it with a FLT.


R1

[wack]

pingu393 said:

I'm a courier and it's amazing the access that you can get using the "can I use your toilet?" technique. I've never used it to pinch stuff, but there's lots of interesting stuff to be seen in a Formula One factory .

I did courier work for a while around 1990, people walk away from you in case they have to do something

I had a collection from Cosworth in Northampton, it was around 5pm

went to the stores, pressed the bell, nobody came, started walking, hello, hello, eventually ended up in a room with a soundproof booth in the middle with an engine running at full chat.

I stood there looking at it when a guy appeared, who are you, what are you doing in here, he almost dragged me out he wanted me out that quick

turned out I'd just walked in off the street and spent 5 minutes looking at some top secret racing engine.

there was a show on TV about some blaggers that made it to the podium of an f1 event a few years ago, 10,000 people cheered then thought who the hell is that

[ooo000ooo]

ahole customer turned up at our reception one day demanding to speak to a manager over being disconnected for not paying his bill for the umpteenth time. Reception told him to take a seat until someone came down to see him. After a bit of a wait he got bored and got into the resident wheelchair and started wheeling himself round the foyer.
Manager arrived, saw this poor wheelchair bound bloke, took pity on him and wheeled him past security, brought him up to the top of the building into one of the offices.
He then got him tea and biscuits and listened to his bullst tale of woe, offered him an extension on his bill with instalments.
When finished he wheeled him back to the foyer where the guy jumped out of the wheelchair and bolted out the door.
As soon as we heard what happened our credit control guys threw a wobbler as he was well known to them, cut him off straight away and told him to pay up.
Next day he came back to reception, threw a punch at one of the managers then threw a bottle of paint over the front of the building.

[Flying Toilet]

Cocky bloke started work last month as a lorry driver (Royal Mail). Was a driving god etc, had all the stories while he waited for his first ever delivery.

Was told nothing to take from our mail centre but grab a lorry and trailer and take it to the next one which was 1 junction down on the M1.

He managed to run up the back of a Eddie Stobart flat out exiting the same junction.

Wrote off both lorries and trailers and closed a slip road too.

Apparently he was fiddling with all the buttons and got distracted.

Never saw him again.

[thatsprettyshady]

ooo000ooo said:

ahole customer turned up at our reception one day demanding to speak to a manager over being disconnected for not paying his bill for the umpteenth time. Reception told him to take a seat until someone came down to see him. After a bit of a wait he got bored and got into the resident wheelchair and started wheeling himself round the foyer.
Manager arrived, saw this poor wheelchair bound bloke, took pity on him and wheeled him past security, brought him up to the top of the building into one of the offices.
He then got him tea and biscuits and listened to his bullst tale of woe, offered him an extension on his bill with instalments.
When finished he wheeled him back to the foyer where the guy jumped out of the wheelchair and bolted out the door.
As soon as we heard what happened our credit control guys threw a wobbler as he was well known to them, cut him off straight away and told him to pay up.
Next day he came back to reception, threw a punch at one of the managers then threw a bottle of paint over the front of the building.

To be fair if a company had agreed to extend terms (however the terms are obtained, due diligence is their problem) and then cut me off I'd that as a damn good reason to kick off, not condoning punching or vandalism however.
The fact the manager took pity is not the customers problem, but going back on a deal is poor IMO

Edited by thatsprettyshady on Friday 30th December 20:17

[LordJammy]

Some doylem in the call centre at work booked a full re glaze of a customer's 306 as one 40 minute rear door glass.

"But the man on the phone said you'd only need about an hour!?"
"Every single window on your car has been battered, it'll take me an hour just to Hoover all the glass out"
"Oh"

Then there's was the "I'm not going to be able to do my last 2 jobs because someone has messed up" conversation.

[NRS]

thatsprettyshady said:

To be fair if a company had agreed to extend terms (however the terms are obtained, due diligence is their problem) and then cut me off I'd that as a damn good reason to kick off, not condoning punching or vandalism however.
The fact the manager took pity is not the customers problem, but going back on a deal is poor IMO

Edited by thatsprettyshady on Friday 30th December 20:17

Customer has already gone back on lots of deals by the sounds of it when they didn't pay. So if they're happy to break their agreement on paying for a service I'd be happy to go back on a deal they used deception to get.

[pingu393]

wack said:

pingu393 said:

I'm a courier and it's amazing the access that you can get using the "can I use your toilet?" technique. I've never used it to pinch stuff, but there's lots of interesting stuff to be seen in a Formula One factory .

I did courier work for a while around 1990, people walk away from you in case they have to do something

I had a collection from Cosworth in Northampton, it was around 5pm

went to the stores, pressed the bell, nobody came, started walking, hello, hello, eventually ended up in a room with a soundproof booth in the middle with an engine running at full chat.

I stood there looking at it when a guy appeared, who are you, what are you doing in here, he almost dragged me out he wanted me out that quick

turned out I'd just walked in off the street and spent 5 minutes looking at some top secret racing engine.

there was a show on TV about some blaggers that made it to the podium of an f1 event a few years ago, 10,000 people cheered then thought who the hell is that

I read this while waiting for the missus to do the post-Xmas shopping...

https://www.thesun.co.uk/news/2486122/londons-tour...

[RenPug]

LordJammy said:

Some doylem in the call centre at work booked a full re glaze of a customer's 306 as one 40 minute rear door glass.

"But the man on the phone said you'd only need about an hour!?"
"Every single window on your car has been battered, it'll take me an hour just to Hoover all the glass out"
"Oh"

Then there's was the "I'm not going to be able to do my last 2 jobs because someone has messed up" conversation.

Which company do you work for? I'm in the trade too.

[jdw100]

Vaud said:

I know of one company that boasted that they couldn't be broken into.

The next morning the CEO was surprised to see the security company tester sat in his office, having bluffed his way in within minutes.

Wearing a suit helps as well.

I was visiting a client once, where a good friend of mine worked as well.

To get on to site you had to present passport or other ID documentation. Full hight turnstiles activated by keycard at various pointss, all visitors must be accompanied by a host at all times, security guards to challenge people etc...etc..

Surprised her by appearing in her R&D lab office, I had got all the way through by looking like I ought to be there and by giving a bit of bumbling Hugh Grant act at each security point...dreadfully sorry seem to have misplaced my card, gosh,sorry, late for a meeting, you couldn't possibly...oh you are too kind thanks....

[LordJammy]

RenPug said:

Which company do you work for? I'm in the trade too.

The red and yellow one. I wake up sweating bullets singing the theme tune to myself some nights if that gives you a clue.

[RenPug]

LordJammy said:

RenPug said:

Which company do you work for? I'm in the trade too.

The red and yellow one. I wake up sweating bullets singing the theme tune to myself some nights if that gives you a clue.

I work for AW, I know a lot of fitters in the Lincoln area, mainly the ones that work for us but my mate set up on his own as well. How long you been doing it?