How do I complain about "118 118"?
Discussion
nakedninja said:
O/T
Looks like a HTC Hero, nice phone.
To be honest it sounds like they did you a favour and saved you from the horror TX MAXX in Shorpe. How could that place be good enough for 3 Xs?
Still love that the swear filter censors that.
It's a Palm Pre and I didn't want to go, the OH did....Looks like a HTC Hero, nice phone.
To be honest it sounds like they did you a favour and saved you from the horror TX MAXX in Shorpe. How could that place be good enough for 3 Xs?
Still love that the swear filter censors that.
james_tigerwoods said:
Mr Gearchange said:
Pah - that's nothing to comlain about.
I once got a death threat from 118 118 left on my answerphone. Seriously.
I went fking tonto and got their chief exec on the phone bowing and scraping.
Eh ???I once got a death threat from 118 118 left on my answerphone. Seriously.
I went fking tonto and got their chief exec on the phone bowing and scraping.
I hope you recorded it - I'd've wanted more than an apology....
On the 4th attempt they again tried to give us the wrong number despite my wife's protestations - so she decided to hang up - although upon doing so she did refer to them (albeit to me) as a "Shower of tts"
I wake up the next morning to find an answerphone message on my mobile which said:
"Hello this is 118 118 - if you phone us again dont call us tts otherwise we will find you and we will kill you"
Now I happen to know a little bit about call centres and since the message was date and time stamped I knew that they would be able to identify exactly who had made the call.
Long story short I got a written apology from their chief exec - my wife (who was very traumatised by the whole event ) got a fastastic bouquet of flowers and the guy who made the call was immediately sacked.
I did think about going to the papers with it but then realised that I wasn't a money grabbing council estate pikey lowlife. Apology, Flowers and the knobend losing his job was good enough for me
You want to use this lot
http://www.aqa.63336.com/
About a billion times better than 118 118 and the rest, just text them a question about anything and you'll have your reply in a jiffy, no matter how obscure or ridiculous the question!
http://www.aqa.63336.com/
About a billion times better than 118 118 and the rest, just text them a question about anything and you'll have your reply in a jiffy, no matter how obscure or ridiculous the question!
...like the village of ttt on the Orkney Islands
http://maps.google.co.uk/maps?f=q&source=s_q&a...
http://maps.google.co.uk/maps?f=q&source=s_q&a...
Edited by RSGulp on Tuesday 8th December 16:13
nakedninja said:
O/T
Looks like a HTC Hero, nice phone.
To be honest it sounds like they did you a favour and saved you from the horror TX MAXX in Shorpe. How could that place be good enough for 3 Xs?
Still love that the swear filter censors that.
The HTC hero is a very nice phone, Love mine Looks like a HTC Hero, nice phone.
To be honest it sounds like they did you a favour and saved you from the horror TX MAXX in Shorpe. How could that place be good enough for 3 Xs?
Still love that the swear filter censors that.
Thought I would just hijack the thread with that
Result:
118118 Response said:
Dear JTW
Thank you for your email drawing this matter to our attention.
May I firstly apologise for the poor level of service you have received from our Company. I will certainly be looking into this matter further for you and as a gesture of goodwill would like to arrange a refund for the cost of the call and text you made to 118118.
Unfortunately as we are not your service provider I am unable to credit your telephone bill directly, but I am able to refund you in either of the following ways:-
Sorted - Shockingly simple Thank you for your email drawing this matter to our attention.
May I firstly apologise for the poor level of service you have received from our Company. I will certainly be looking into this matter further for you and as a gesture of goodwill would like to arrange a refund for the cost of the call and text you made to 118118.
Unfortunately as we are not your service provider I am unable to credit your telephone bill directly, but I am able to refund you in either of the following ways:-
- A postal cheque for the cost of the call and text made to 118118
- 6 free texts to our service (normally charged at £1.00 per text)
- A donation for the cost of the call & text made to the NSPCC on your behalf
Emsman said:
I suggest this...............
http://www.youtube.com/watch?v=TTvNXtajuws
Edited: NOT safe for work
This tickled me.http://www.youtube.com/watch?v=TTvNXtajuws
Edited: NOT safe for work
Edited by Emsman on Tuesday 8th December 10:13
Gassing Station | The Lounge | Top of Page | What's New | My Stuff