Receptionists and telephone voices

Receptionists and telephone voices

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Discussion

anonymous-user

Original Poster:

55 months

Wednesday 23rd February 2011
quotequote all
[redacted]

lost in espace

6,180 posts

208 months

Wednesday 23rd February 2011
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My wife shouts down the phone. A lot. Don't know why, she is just very loud on ze blower.

That is all.

10 Pence Short

32,880 posts

218 months

Wednesday 23rd February 2011
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They're the Gatekeeper. Makes them feel important.

Stu R

21,410 posts

216 months

Wednesday 23rd February 2011
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Because it has a positive effect for the large part, and as the first point of contact it's beneficial to have someone cheerful and welcoming. Some probably take it too far or don't get the balance right, but there's people who can't use intonation properly in everyday speech, as well as the boring monotone users. I'd far rather have a happy sounding fluttery voice than a grey sounding man called nigel who speaks entirely in B Flat.

maxrider

2,481 posts

237 months

Wednesday 23rd February 2011
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anonymous said:
[redacted]
You have my deepest sympathies. One of the biggest workplace irritants going. frown

SC7

1,882 posts

182 months

Wednesday 23rd February 2011
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Nothing better than cold-calling receptionists whilst wking.

Capt Bravz

344 posts

161 months

Wednesday 23rd February 2011
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If she sounds fit on the phone.....

GKP

15,099 posts

242 months

Wednesday 23rd February 2011
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Gooodmoringmistabrittassoffice.

ZOLLAR

19,908 posts

174 months

Wednesday 23rd February 2011
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lost in espace said:
My wife shouts down the phone. A lot. Don't know why, she is just very loud on ze blower.

That is all.
My mum and my OH both do this?, is it a woman thing?.
When my OH starts talking louder on the phone it turns into a voice vs volume on tv competition hehe

Meoricin

2,880 posts

170 months

Wednesday 23rd February 2011
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I notice that a lot of cold callers trying to sell me things (which I don't need, or want) all have the same voice. It's a young man's voice, absolutely dripping with insincerety, and pretty hard to place an accent on - very neutral. It gets even worse when they start criticizing your ability to run a business based on not being interested in paying them for something you don't need.

The worst ones are the ones who insist that they'll only take a minute of your time, but then won't finish reading their bloody script so you can tell them you're not interested without breaking your polite telephone facade. I'll never buy from a company which cold calls me - can't stand the practice.

adam85

1,264 posts

192 months

Wednesday 23rd February 2011
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Capt Bravz said:
If she sounds fit on the phone.....
Add three stone ..

STW2010

5,741 posts

163 months

Wednesday 23rd February 2011
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The worst phone voice/manner I've heard is some estate agent calling me about the house I was in at the time. 'Alright maaaaaaaaaaaaaaaaaaaaaaaaaate, just giving you a bell to see if it's cool for me to bring someone raaaaaaaand tonight'.

No....fk off

(I know not a receptionist, but this thread reminded me of that annoying tt)

ZOLLAR

19,908 posts

174 months

Wednesday 23rd February 2011
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STW2010 said:
The worst phone voice/manner I've heard is some estate agent calling me about the house I was in at the time. 'Alright maaaaaaaaaaaaaaaaaaaaaaaaaate, just giving you a bell to see if it's cool for me to bring someone raaaaaaaand tonight'.

No....fk off

(I know not a receptionist, but this thread reminded me of that annoying tt)
God I hate it when people call me "mate" on the phone whether it be a customer or someone i'm ringing (unless it is one of my mates hehe ).

Devilstreak

8,088 posts

182 months

Wednesday 23rd February 2011
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adam85 said:
Capt Bravz said:
If she sounds fit on the phone.....
Add three stone ..
nono Five

Firefoot

1,600 posts

218 months

Wednesday 23rd February 2011
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A receptionist in a local company that I use sounds like she is on acid when she answers the phone. I can't believe that someone can be that happy naturally first thing on a Monday morning. Having said that though, if she is on holiday and someone else answers, it's just not the same. I almost miss her ridiculous cheeriness.


adam85

1,264 posts

192 months

Wednesday 23rd February 2011
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Devilstreak said:
nono Five
Apologies, I was feeling optimistic hehe

soda

1,131 posts

162 months

Wednesday 23rd February 2011
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adam85 said:
Capt Bravz said:
If she sounds fit on the phone.....
Add twenty three stone ..
EFA

I got caught out by a telephone voice once, girl rang me and it was a wrong number. Got chatting and arranged to meet for a drink, didn't end well but she did have a voice you could wk over.

Ikemi

8,449 posts

206 months

Wednesday 23rd February 2011
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I've been receiving a lot of cold calls recently, although as soon as I pick up, the line goes dead after a few seconds. I can't see the point of automatically calling a house and then cutting the call as soon as someone answers!?

Is it a way of verifying the number is in use and that someone will answer, therefore leading to further cold calls?

Jonny_693

5,119 posts

177 months

Thursday 24th February 2011
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NeMiSiS said:
This is a multi call system, they ring in batches of say 5-10 and wait for the first pick up, they then take the first pick up and the rest are ignored.
Really? fking s!

Pints

18,444 posts

195 months

Thursday 24th February 2011
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"Corporate accounts payable, Nina speaking. Just a moment."
"Corporate accounts payable, Nina speaking. Just a moment."
"Corporate accounts payable, Nina speaking. Just a moment."

/Office Space