Is There a Dentist in the House?

[MacGee]

I'm baffled what the charge is for. Certainly not NHS.They must give quote and clarity of charges. They cannot charge this for the appointment. If you are NHS patient in an emergency they must help within 24 hours.

[mu0n]

Apparently because she hadn't yet registered at the dentist and it was an emergency appt it is classed as private to get the appointment. Since she signed the NHS paperwork when she got there, the treatment was then done under the NHS. It sounds like a load of BS to me but that's the way it is.

[MrRee145]

mu0n said:

Apparently because she hadn't yet registered at the dentist and it was an emergency appt it is classed as private to get the appointment. Since she signed the NHS paperwork when she got there, the treatment was then done under the NHS. It sounds like a load of BS to me but that's the way it is.

I would go back and request a refund....

from the NHS website...
You do not have to register with a dentist to receive NHS treatment. Therefore, you should not be asked to have an examination or pay for any private work before being accepted by an NHS dentist.

http://www.nhs.uk/NHSEngland/AboutNHSservices/dent...

[MacGee]

As above...big complaint required. Cowboys like this with their scams give us all a bad name.

[mu0n]

Okay brilliant, I'll get on the phone to the surgery manager tomorrow morning and ask for a refund.

I've got an appt tomorrow for a filling so may be able to see the owner or manager then.

[mu0n]

I've just emailed the NHS complaints procedure as the practice manager wasn't too helpful just saying that's the charges for the practice.