Alpine IVA-W520R + NVE-M300P Map Update Issues

[LogicSnap]

In short, anyone figured out how to do this? I have been all through the websites, dl'd the navi extras software, registered on the website etc etc, and what I think I am missing is the cable to plug the USB stick into the unit. I have tried to plug the USB stick into the cable from the glove box but the head unit simply recognises this as a mass storage device without any songs.

Checking all the manuals it seems there is a USB cable available to go straight into Nav unit. For clarity my unit is an Alpine IVA w520r (this doesnt have the removable blackbird unit). The nav device (NVE-M300p) is a separate unit mounted somewhere behind the dash i guess!!??

Anyone else with this unit and any suggestions, I am all ears!

ps unit works faultlesly synching to my phone etc, just wanted to update the maps!

thanks

R

[djdestiny]

An old thread, but I have just come across it after trying to work out how to do this myself, so for anyone still needing it, this is how you do it.

The MVE-M300P unit should have a USB coming from it to which a USB stick can be plugged in.
In the OP's case, its either missing or hidden I'd say.

I would remove the headunit and trace the cable from the back of it that goes to the M300P box. Then you will be able to see if the USB cable is there.
Once you have that sorted, you need to do the following:

1]Register on Naviextras (the site where you get the map updates from)
2]Download and install Toolbox
3]Turn on your sat nav, and plug in the USB stick
4]Choose collect info from unit and follow the instructions on screen.
5]Now start Toolbox on your PC and plugin the stick.
6]Toolbox will now connect to the site and tell you what updates are available.
On mine I had to install a firmware update first. This involved downloading it, unzipping onto the stick and then installing it in the car by turning on, plug in stick and choose install updates.
After it restarts, start again at step 3.
Close Toolbox and reopen it, then plug in the stick again.
Now mine said I had a map update to do, so am currently downloading that.
I imagine you then copy it to the stick, plug into the car and choose add updates

Hope that helps

[LogicSnap]

many thanks for that, in days following that post I found the USB slot under the dash, its a separate connection to the ipod bit. However it still didnt do anything when I plugged it in, the USB stick I was using had an LED that refused to light up so I am now thinking that its not connected? Anyway I am out of the country at the moment but will look into this when I am back.

Thanks again

R

[djdestiny]

Sounds like the other end of the USB cable isnt plugged into the sat nav box?
So Id check that first.
Just to clarify, was the memory stick freshly formatted and emtpy?

[LogicSnap]

was freshly formatted but had the naviextras stuff dl'd onto it, can try with a completly empty one. I would hate to have to pull the unit apart to see if the other end is attached! One for Lotus if it gets that far!

[djdestiny]

Just try to trace the cable back from the USB end, the other is just a micro USB connector that plugs into the sat nav unit.
The unit is meant to be mounted level, pointing forwards and in the centre of the car, so that should hopefully give you an idea of where it might be. Assuming it was installed correctly of course!
Mine sits on top of the transmission tunnel under the dash

[Toaster]

djdestiny said:

Just try to trace the cable back from the USB end, the other is just a micro USB connector that plugs into the sat nav unit.
The unit is meant to be mounted level, pointing forwards and in the centre of the car, so that should hopefully give you an idea of where it might be. Assuming it was installed correctly of course!
Mine sits on top of the transmission tunnel under the dash

You sure its an Evora........Evora's do not have a transmission Tunnel ;-)

[djdestiny]

I never said what car it was! I just found this thread when googling trying to sort mine out, and as I was already a member on here I thought Id reply to be helpful

[LogicSnap]

right i have tried for over an hour going through various menu's and contorting myself into strange positions in the footwell and as much as I can tell, the only reason its not working is that I dont think the other end of the cable going to the NVE-300p map unit is connected. The end I can see dissapears behind the bulkhead and as far as i can tell there is no way of finding the nav unit without pulling the dash to bits - not something I am gonna try. If any other owner, can confirm that all you need to do is plug in a USB stick with navi stuff on it and follow the onscreen instructions that would seem to confirm my suspisions. When I plug my mem stick in - nothing happens. I tried with various memsticks so I dont think thats the issue! Thanks again to previous posters.

[djdestiny]

You are correct in what you expect to have to do, which suggests something is wrong.
When you have it turned on, when you plug in a memory stick after a short wait it should bring up a menu.
The first thing to do is what I listed above in step 4 where you gather info from the unit.
This basically turns the memory stick into a proxy for the sat nav to be a go between from car to pc/laptop.
It should bring this menu up even with an empty stick plugged in, which is why I was wondering of the cable was plugged in at the other end.

Start from Copy Device Information from NVE-M300P to USB stick instructions here:
http://www.alpine.uk.com/support/firmware-map-upda... and you can see the screens you should be expecting to get when you plug the stick in

[LogicSnap]

Just for closure - took the Car to B&C on Weds who tested the cable and confirmed it was faulty, Alpine sent new cable the same day, car will be collected tomorrow. Happy days!

Thanks again

R

[Dead Cell]

Guys sorry to revive an old thread but thought it would be best to post my issue here since I'm having a similar issue instead of creating a new one.

I've got the Alpine IVA-D800R with the NVE-M300P SatNav module and tried to follow the instructions below so that I can receive my first free Map update but it just doesn't work!

I formatted the USB stick and then downloaded and saved the M3 folder on the root of the device and then connected to the USB female port that's connected to the IVA-D800R and switched it on, it searched the USB and then displays "No Song". I then accessed the Sat Nav and still nothing!

Searched all settings option on the unit but couldn't find anything of any use.

Finally, I tried again but this time placing all the files in the M3 folder on the root of the device without any luck!

Please note that the USB port works fine as I use the same USB stick to listen to my music so the Female USB port is definitely working.

Any ideas what I'm doing wrong?

Prepare USB stick

1.Download <<MU_NVE-M300P_xxxxxxxx.zip>> to your PC.

2.Connect an empty USB stick to your PC.

3.Extract the file (i.e. with WinZip/IZArc) onto the USB stick. The folder 
“M3” has to be stored in root directory of the USB stick.

4.Safely remove the USB stick from your PC.

[djdestiny]

You need to plug the memory stick into the USB cable on the NVE unit not the headunit

[LogicSnap]

As above, the USB port you need is in the passenger footwell, its not visable from drivers seat, and not the one you use for music. Access is easiest via passenger side, once you find it, the instructions you were following should work fine.

[Botrys]

You cannot update to the latest Naviextras maps, the NVE-M300P unit will not accept the - internal storage problem. Naviextras say its Alpines problem and Alpine say its Naviextras problem

[blueg33]

Botrys said:

You cannot update to the latest Naviextras maps, the NVE-M300P unit will not accept the - internal storage problem. Naviextras say its Alpines problem and Alpine say its Naviextras problem

On the versions that use a micro SD card, you can run it from the SD card