Transferring an expired domain - help!

Transferring an expired domain - help!

Author
Discussion

NiceCupOfTea

Original Poster:

25,289 posts

251 months

Friday 30th September 2016
quotequote all
Just discovered that one of my domains has expired thanks to no reminder emails from the registering company.

I want to transfer it to a different registrant (TSOhost) so have gone through the procedure on their website, which it says is free. It occurs to me that perhaps this won't work as the domain has actually expired.

Anybody know what the best thing to do would be? I don't want to carry on with this if it's going to delay the whole process, but ultimately I am losing business while the domain is down so time is of the essence...

4x4Tyke

6,506 posts

132 months

Saturday 1st October 2016
quotequote all
FFS, renew with the existing provider then transfer it, the existing provide will typical have it on hold or redemption lock anyway to prevent it being 'stolen' by a domain 'hijacker'

buggalugs

9,243 posts

237 months

Saturday 1st October 2016
quotequote all
I had one with 1and1 the other week, about 3 weeks past the whois expiry date but the transfer went OK.

NiceCupOfTea

Original Poster:

25,289 posts

251 months

Saturday 1st October 2016
quotequote all
4x4Tyke said:
FFS, renew with the existing provider then transfer it, the existing provide will typical have it on hold or redemption lock anyway to prevent it being 'stolen' by a domain 'hijacker'
I can't, as Register1 helpfully say that "We have taken the decision to no longer process new orders or service renewals on the Register1 platform.
All existing subscriptions will continue running until the expiry date when they will cease, unless they are migrated to a different platform."

4x4Tyke

6,506 posts

132 months

Saturday 1st October 2016
quotequote all
Then check the domain entry directly with the registrar, (e.g. nominet whois for anything ending .uk) make sure your details are entered correctly if so renew directly with them. Check for a lock, your current provider will have to lift it.

NiceCupOfTea

Original Poster:

25,289 posts

251 months

Saturday 1st October 2016
quotequote all
Yeah I have raised a support ticket with the current people but if they can't even be arsed to send out automated reminder emails I'm not holding my breath...

TSOhost bloke said if I don't get any joy I should contact Nominet directly.