Lost sky F1

Author
Discussion

red_duke

800 posts

181 months

Wednesday 11th September 2013
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Eek!

I just cancelled my Sky Sports subscription this evening before reading ANY of this. However, I was assured by both customer service people (got cut off during the first call) that I would NOT loose Sky F1 because I still had the legacy HD package. I guess time will tell.

Incidentally :- thanks to MissChief for explaining the likely cause when other people have been affected.

Edited by red_duke on Wednesday 11th September 22:11

skeggysteve

5,724 posts

217 months

Wednesday 11th September 2013
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Just to add to the confusion that is Sky and their price/packaging!

I have the basic pack + HD so I get the F1.

I used to get Sky Sports News.

Now I don't, I get the 'You need to upgrade' message.

It no big lose to be fair as it's 99.9% football but I wanted to hear about the Kimi stuff.

Sky really need to sort this mess out and understand that not everyone likes football.

mollytherocker

14,366 posts

209 months

Wednesday 11th September 2013
quotequote all
skeggysteve said:
Just to add to the confusion that is Sky and their price/packaging!

I have the basic pack + HD so I get the F1.

I used to get Sky Sports News.

Now I don't, I get the 'You need to upgrade' message.

It no big lose to be fair as it's 99.9% football but I wanted to hear about the Kimi stuff.

Sky really need to sort this mess out and understand that not everyone likes football.
I have the same as you and have just checked. Still have sky news sports.

MissChief

7,110 posts

168 months

Wednesday 11th September 2013
quotequote all
skeggysteve said:
Just to add to the confusion that is Sky and their price/packaging!

I have the basic pack + HD so I get the F1.

I used to get Sky Sports News.

Now I don't, I get the 'You need to upgrade' message.

It no big lose to be fair as it's 99.9% football but I wanted to hear about the Kimi stuff.

Sky really need to sort this mess out and understand that not everyone likes football.
'basic pack' being Entertainment or Entertainment Extra?

Teppic

7,353 posts

257 months

Wednesday 11th September 2013
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I have Entertainment Extra and the legacy HD pack. I've still got Sky Sports News.

Have you tried rebooting your box and reseating your viewing card?

Rick_1138

3,673 posts

178 months

Thursday 12th September 2013
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Just to wade in here as I have a few questions that MissChief may be able to help with?

I have the entertainment extra pack and the legacy HD pack.

£37.50 or so a month. This gives me usual sky stuff, eurosport HD, eden etc and Sky Sports F1.

I am about to move inot a new flat with my GF, the flat has a dish already and I tested it with my sky box and it works fine signal wise.

However I want to add a box so I can have sky in the bedroom TV. At the moment I just have 1 sky box and run freesat on the other telly (points at same satellite).

If I want to get an extra box (multibox??) will this mean I am changing my sub and will lose F1, because being askd for another £30 a month just for F1 is ridiculous, given I hate football, and don't watch much else other than Moto GP (thankfully we got BT for phone and BB so I get that free for a year smile )

Basically I am asking can I get a new sky box\second viewing card but keep the package I have and retain F1, as If I cant I will lose F1 and it was the whole point of signing up to sky.

Other idea is if enough people ask, can sky not offer the F1 channel as like £10-15 a month extra, okay not free, but less than having to pay for about 3 channels I will never look at, I.e sky sports 1,2,3 etc.

Thanks for any help.

sjtscott

4,215 posts

231 months

Thursday 12th September 2013
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Sky should seriously look at offering packages which are not football dominated for those that are new or wish to change packages but would like to watch F1 without paying for full sports subscription. The current setup where I have the HD pack to get Sky F1 included works for me - glad I read this thread too.
I'm not interested in football at all but like having the F1 Channel so I can get all the races live - I hope sky recognise there are quite a number of us like this who subscribe to their TV services!

I got into the Sky Sports subscription trap back during Analog Sky in the mid-late 90s so I could watch World Superbikes, back then I just paid it as there was no other option. Lots of effectively free football I never ever watched too so I could watch bike racing!

Edited by sjtscott on Thursday 12th September 14:45

Disastrous

10,083 posts

217 months

Thursday 12th September 2013
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I feel an immense weight off my back since cancelling a couple of months ago. It's amazingly stressful, being expected to keep up with labyrinthine package structure in order to avoid either paying too much or losing something you need.

OP, if they didn't at least put you back where you were, I'd tell them to get fked and cancel. Either they give in or you stop paying-win/win.

Eric Mc

122,031 posts

265 months

Thursday 12th September 2013
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Sky doesn't CARE whether you LIKE football or not, it just wants you to pay as much to them as they can.

They also want as many people as possible signed up to their football packages. Their whole business model is about demonstrating how many people are signed up for Premiership Football. How they leverage people into buying these Premiership Football packages is a side issue.

HTP99

22,550 posts

140 months

Thursday 12th September 2013
quotequote all
sjtscott said:
Sky should seriously look at offering packages which are not football dominated for those that are new or wish to change packages but would like to watch F1 without paying for full sports subscription. The current setup where I have the HD pack to get Sky F1 included works for me - glad I read this thread too.
I'm not interested in football at all but like having the F1 Channel so I can get all the races live - I hope sky recognise there are quite a number of us like this who subscribe to their TV services!

I got into the Sky Sports subscription trap back during Analog Sky in the mid-late 90s so I could watch World Superbikes, back then I just paid it as there was no other option. Lots of effectively free football I never ever watched too so I could watch bike racing!

Edited by sjtscott on Thursday 12th September 14:45
Money!!

I had the full Sky package with Virgin, £100 odd a month, when the F1 season ended last year I had a look at finances and cut a few things back, including my Virgin package; saving £40 a month on that alone.

Come the start of the new season this year I asked to have the F1 put back on, I had to have full Sky Sports @£25 per month, I don't even like the Sky coverage anyway so for half the races, even all of them, it was a no go, I would have done it for a tenner, I too don't have any interest in football at all.

I have heard that Sky haven't had the viewing figures that they had hoped for F1, perhaps that is why you now have to have the full Sports package.

Silver940

3,961 posts

227 months

Thursday 12th September 2013
quotequote all
Interestingly..

go here: http://www.sky.com/products/ways-to-watch/sky-plus...

Expand the Sky Sports and Sky Movies HD channels

Click on the "i" above the F1 Channel..

Says:

Sky Sports F1® HD is available at no extra cost with the HD Pack

scratchchin

skeggysteve

5,724 posts

217 months

Thursday 12th September 2013
quotequote all
MissChief said:
skeggysteve said:
Stuff
'basic pack' being Entertainment or Entertainment Extra?
Entertainment and the HD add-on (£31.75pm) signed up in Feb this year.

Heathwood

Original Poster:

2,533 posts

202 months

Thursday 12th September 2013
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Ok, thanks to the wife bhing and complaining to Sky, I now have free sky sports until the end of the F1 season. woohoo

Derek Smith

45,660 posts

248 months

Thursday 12th September 2013
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I've got BT sports. I'm a big rugby fan. We've just had a couple of weeks monitoring what we watch: I've got the lot, including all sports and movies.

Apart from F1, and then only when not on BBC, I watch no Sky Sports channels. We've watched two movies, both of which we've already seen, and the rugby. The 'terrestrial' channels get a bit of a bashing, BBC 4 having some excellent progs. Tonight I'll only watch Mock and the one on Cyril Smith. Mind you, I work four evenings a week on the computer.

I always seem to have around 50% of my Sky+ box memory used up but never seem to watch it.

I've just checked what I've got recorded for the week ahead and it's rugby and Wheeler Dealers.

I'm paying a lot for just an hour or so a night.

skeggysteve

5,724 posts

217 months

Thursday 12th September 2013
quotequote all
Silver940 said:
Interestingly..

go here: http://www.sky.com/products/ways-to-watch/sky-plus...

Expand the Sky Sports and Sky Movies HD channels

Click on the "i" above the F1 Channel..

Says:

Sky Sports F1® HD is available at no extra cost with the HD Pack

scratchchin
I've followed your link but can't see an "i" confused

But the "Sky Sports F1® HD is available at no extra cost with the HD Pack"
was, if I remember right, before Sky changed the packs.
That's how I got the F1.

Hopefully MissChief will be along to explain it soon.

MissChief

7,110 posts

168 months

Thursday 12th September 2013
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There is no such thing as 'the HD Pack' anymore so iI will report that tomorrow.


MissChief

7,110 posts

168 months

Thursday 12th September 2013
quotequote all
skeggysteve said:
Entertainment and the HD add-on (£31.75pm) signed up in Feb this year.
In which case you will continue to receive the F1 channel, in HD as long as you keep the 'legacy' HD pack. Resist any urge or Sky staff member to convince or coerce you onto 'entertainment extra plus'.

cobylu

156 posts

203 months

Friday 13th September 2013
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After recently cancelling sky movies, I now seem to be on Sky Entertainment Extra and Sky + HD according to my sky account.

No mention of the word legacy anywhere and I currently still have the F1. Worried that's now going to disappear sometime soon.

Funk

26,274 posts

209 months

Friday 13th September 2013
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MissChief said:
BT want you to call them for BT Sport so they can try and switch you to BT for their overpriced BB and Talk packages.
I'm no BT fan-boy but as an ex-Sky customer, BT's BB and Talk package was miles better than Sky's.

Sky Fibre Unlimited Prr @76Mb BB - £30/mo
Line rental - £14.50/mo
Fibre setup - £50

BT Infinity 2 @76Mb - £26/mo
Line rental - £15.45/mo
Fibre setup - £0 and I got £50-worth of Sainsbury's vouchers on top

Essentially £100 difference in price and even then it's £3 a month cheaper than Sky - so £35/year saving on top.

BT are even currently offering £100 Sainsbury's voucher with Infinity 2. Sky's offering is very much the dearer of the two...

MissChief

7,110 posts

168 months

Friday 13th September 2013
quotequote all
Funk said:
I'm no BT fan-boy but as an ex-Sky customer, BT's BB and Talk package was miles better than Sky's.

Sky Fibre Unlimited Prr @76Mb BB - £30/mo
Line rental - £14.50/mo
Fibre setup - £50

BT Infinity 2 @76Mb - £26/mo
Line rental - £15.45/mo
Fibre setup - £0 and I got £50-worth of Sainsbury's vouchers on top

Essentially £100 difference in price and even then it's £3 a month cheaper than Sky - so £35/year saving on top.

BT are even currently offering £100 Sainsbury's voucher with Infinity 2. Sky's offering is very much the dearer of the two...
Strange how you picked the only BT broadband package that is cheaper than the equivalent Sky BB package.

For unlimited DSL broadband Sky charge £7.50 (£10 if you don't have Sky TV). For Unlimited DSL Broadband BT want £16 a month! Sky's Line Rental is cheaper @£14.50 a month compared to £15.45. BT advertise 'up to' 16 Meg but I don't know if that's a hard cap or not. Sky advertise 'up to 20' but I know if your line can support a faster speed then it can happen. My line is trained in at 23 Meg.

If you want 'standard' Fibre services Sky's is unlimited anyway. 'Up to' 38 meg, which most people will get is £20 a month. BT's unlimited Infinity package is £23 a month. Both companies do a free Weekends call package if you don't use the phone much or at all, although if you don't make any chargeable calls on your BT line (i.e. you get it just for Broadband and don't use the landline/have a phone at all) then BT charge an 'admin fee' of £1.50 a month. Sky's next package is an 'Anytime UK' package which gives free calls to any landline number starting 01, 02 or 03, 0845 and 0870 numbers and is £5 per month. BT's equivalent calls package is £7 per month.

Edited by MissChief on Friday 13th September 01:21