ACO membership

ACO membership

Author
Discussion

quizeye

Original Poster:

9 posts

112 months

Monday 29th August 2016
quotequote all
Hello. Just having a problem buying ACO membership and most of the Le Mans "advice" posts on the internet seem to be here so I thought I'd ask!

I can add the "Passion 24 VIP" membership to my cart, but it doesn't seem to let me proceed without also buying tickets for the truck racing. Does anyone know if I'm missing something, or is it an oversight (or policy...) at their end?

Ta.

The Leaper

4,938 posts

205 months

Monday 29th August 2016
quotequote all
The ACO website is notorious for being unreliable and non user friendly...just you wait until you want to use it to get tickets!

They will be happy to take your money: give them a call on 0033 2 43 40 50 60 and tell them you want to speak to someone in English and they will deal with you OK.

R.

quizeye

Original Poster:

9 posts

112 months

Monday 29th August 2016
quotequote all
OK, thanks. As long as it's not me doing something obviously daft!

quizeye

Original Poster:

9 posts

112 months

Tuesday 11th October 2016
quotequote all
Well, tried emailing, tried phoning, tried today on the new and improved ticket website - no joy though...

Great Dane

2,719 posts

165 months

Tuesday 11th October 2016
quotequote all
Just got a mail today from aco saying that members can book form 25th October ... the general public three days later

quizeye

Original Poster:

9 posts

112 months

Wednesday 12th October 2016
quotequote all
Yep - but I can't join as a member. Since the new site arrived, you can get as far as "add to basket", but then can't access the basket. They seem to be adding something new to the website every day, so maybe it'll be possible before the ticket sales.

GaryHetherington

161 posts

198 months

Thursday 13th October 2016
quotequote all
I joined at this years race and have had a nightmare getting them to add my membership to my account. I can't get a response at all from them at the moment but just wondered if someone with membership that is definitely working can try something for me. When you go to the ticket page at the moment you get the announcement saying tickets from 25th as a member. There's then 4 options to click on, if you click on the left one (confirm membership) it asks you to sign in, so I've done that but it goes straight back to the page of 4 options. Is that what it's doing for everyone else or can someone with membership confirm if it should go to another page?
Hope that made sense
Thanks

Chrisgr31

13,440 posts

254 months

Monday 17th October 2016
quotequote all
Glad its not just me?! I am also trying to join the ACO. Its a challenge!

quizeye

Original Poster:

9 posts

112 months

Tuesday 18th October 2016
quotequote all
I got through on the phone yesterday, by selecting the French-speaking option then pressing "00" at the location prompt. They answered in English anyway, maybe because they could see the number. Very helpful, apparently all sorted. Still not sure I'll be able to link the membership to actually buying tickets on the website next week, but if not I'll be on the phone again.

Great Dane

2,719 posts

165 months

Tuesday 18th October 2016
quotequote all
Once you get through, I always found them very helpful

Output Flange

16,793 posts

210 months

Monday 24th October 2016
quotequote all
Can you buy tickets from the ACO in person? There's a chance I'll be passing Le Mans in the next few weeks.

GaryHetherington

161 posts

198 months

Monday 24th October 2016
quotequote all
I think you could go and order and pay for them but they won't have printed them yet so you'd probably still have to pay the postage so they can send them out in April.