The Car Salesman's Thread

The Car Salesman's Thread

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MK4 Slowride

10,028 posts

209 months

Wednesday 4th April 2012
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Fox- said:
MK4 Slowride said:
Yeah, fks the st out of me. You spend time with them, answer all their questions then they say "I need to go and think about it". That's fine, here's my card do please ask for me upon your return as we do work on commission and I'll look after you.

Then 3 hours later there they are with a colleague about to go for a test drive ranting
From a customers perspective though they are buying a product from a company not an invidual. Its personally frustrating but.. your company still sells a product?
Yeah it's cool, my colleagues do it for me to. I've just had it a few times recently. I just think it's a bit rude & I get frustrated. Especially as it's busy (we did 103 cars in march).

Balmoral

40,929 posts

249 months

Wednesday 4th April 2012
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For a very short period I worked in a car supermarket. It would not be unusual to take an incoming telephone enquiry, tell the client all about the car they were interested in, and arrange for them to come in and see me. They would often not turn up, or, so it seemed. One day a colleague at an adjacent desk (there were 12 of us, all in a row) had signed someone up, and the client shook hands and thanked him using my name yikes turns out this was common practise. Once the client had left, the salesman would put his own name on the contract. As handovers were done by seperate handover staff, and not sale staff, it was quite easy to get away with it hehe

superlightr

12,856 posts

264 months

Wednesday 4th April 2012
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Balmoral said:
For a very short period I worked in a car supermarket. It would not be unusual to take an incoming telephone enquiry, tell the client all about the car they were interested in, and arrange for them to come in and see me. They would often not turn up, or, so it seemed. One day a colleague at an adjacent desk (there were 12 of us, all in a row) had signed someone up, and the client shook hands and thanked him using my name yikes turns out this was common practise. Once the client had left, the salesman would put his own name on the contract. As handovers were done by seperate handover staff, and not sale staff, it was quite easy to get away with it hehe
piss in tea time I think..

mercfunder

8,535 posts

174 months

Wednesday 4th April 2012
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andy-xr said:
Snoozing and losing a bit,

But I guess he who closes it eats steak that day
You are David Brent AIKMF.smile

andy-xr

13,204 posts

205 months

Wednesday 4th April 2012
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mercfunder said:
andy-xr said:
Snoozing and losing a bit,

But I guess he who closes it eats steak that day
You are David Brent AIKMF.smile
smile

My old boss used to say that to me all the time, it all felt a bit Glengarry Glen Ross

AshCos

250 posts

148 months

Thursday 5th April 2012
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Used to use Dealerweb but now use Kerridge which I'm slowly getting used to!

AshCos

250 posts

148 months

Thursday 5th April 2012
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Used to use Dealerweb but now use Kerridge which I'm slowly getting used to! Anyone ever worked for Cambria?

Butter Face

30,330 posts

161 months

Saturday 7th April 2012
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Hows everyone's April started off? This weekend has been quiet. 4 on the board but need more as I'm off for the last 2 weeks of the month!!

Temo_Wil

161 posts

193 months

Saturday 7th April 2012
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Quick question for the experts on here:

What is the requirements for PCP deals? Always paid cash in the past but am looking at a new car, £30k with £5k deposit. I'm 29, self employed for just over a year, home owner and have very good credit history.

Is it the same requirements as a loan ie 2 years of books needed etc?

Any info would be great...

Thanks

AOK

2,297 posts

167 months

Saturday 7th April 2012
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Temo_Wil said:
Quick question for the experts on here:

What is the requirements for PCP deals? Always paid cash in the past but am looking at a new car, £30k with £5k deposit. I'm 29, self employed for just over a year, home owner and have very good credit history.

Is it the same requirements as a loan ie 2 years of books needed etc?

Any info would be great...

Thanks
Only if you're buying it under the companies name would you need to provide any books etc. Take the PCP out on yourself, and even though you've been self employed for a year they will look at your credit score, your previous employment and how much you have in the kitty every month and will 90% say yes!

Toaster Pilot

14,621 posts

159 months

Saturday 7th April 2012
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I got PCP as a student with a very low, agency part time income.

Temo_Wil

161 posts

193 months

Saturday 7th April 2012
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Cheers for the information AOK...

So, it sounds like it more self certification if I do it under my own name which is what I will be doing?

Zwolf

25,867 posts

207 months

Saturday 7th April 2012
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Temo_Wil said:
So, it sounds like it more self certification if I do it under my own name which is what I will be doing?
No, they're just assessing your credit rating and lending accordingly, which is entirely normal.

Unless you have £250k in the bank and are actually self-certifying anyway. hehe

Temo_Wil

161 posts

193 months

Saturday 7th April 2012
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But what proof of income will be required?

Zwolf

25,867 posts

207 months

Saturday 7th April 2012
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Temo_Wil said:
But what proof of income will be required?
Usually none, oddly enough. Sometimes they ask income bracket, £0-10k/£10-25k/£25-50k/£50k+ etc.

By listing your employment as "self employed", the most I've ever needed to ask for was the last 3 months' bank statements showing incomings and outgoings.

Company accounts have only come into it when the deal is contract hire and the company is less than 2 years old.

Temo_Wil

161 posts

193 months

Saturday 7th April 2012
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Thanks Zwolf

That's excellent, thanks for all the help...

Cheers

anonymous-user

55 months

Saturday 7th April 2012
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I took out a lease on a merc back end of last year and enquired about the credit checking process used by MBFIN

the finance bod at the dealership said that if the deposit payment cleared, I was in

not sure its quite that simple, but it was a quick decision

donutsina911

1,049 posts

185 months

Saturday 7th April 2012
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Mohammed786begum said:
Zwolf said:
Missed mortgage payments will not augur well for somebody trying to secure funding for a £40k+ Merc. It may flag up a little strange if the same applicant is applying for such different cars and a combined £60k-odd (assuming both are new) of lending, combined with a less than spotless track record.

Credit reference agencies do not care for the subjective reasons as to why a debt repayment was late or missed, they just record the objective fact and adjust the inherent level of risk they deem that indvidual to represent to future lenders accordingly.

Every different lender has their own criteria, but manufacturer finance arms tend to be the most stringent. If that gets declined, then the dealer can submit it to "second string" lenders (Black Horse typically), although that lender's GMFVs, rates of interest and deposit requirements will apply.

If that fails too, dealers can go the "sub-prime" lender route, but expect large deposit requirements and high rates of interest.

As has been said, there's no way for anyone to say categorically that he either will or won't be able to obtain credit - there are far too many variables involved. Proposing a deal however, will answer it. I'd suggest ensuring that there is a decent sized deposit going into the deal being put to them, rather than very little.
Thankyou for that! I think I'm going to tell him to wait s year or two as that seems the best option smile
I work for a non prime car finance company - all of the above is spot on. Dealers will prop your father to the captive finance companies (Mercedes Finance, BMW Finance etc) - if it's bounced here, you'll then be proposed to the likes of Santander/Black Horse, perhaps Marsh or Moneyway. If no joy here, you'll probably be forgotten and left to fend for yourself or passed to us. We'll accept apps from those with bad credit, ranging from a couple of missed payments on a store card, right through to ex bankruptcy and IVAs. In return, we'll always ask for at least 15% down and you'll be capped at £25k lend. Representative APR around 29% so not cheap, but it's rate for risk. With just a couple of missed payments your father would possibly be a tier one customer so more like 19% APR - still not cheap though. Whilst CRAs dont give a monkeys about reasons behind missed payments, most non or near prime funders take into account more than just a credit score and there will normally be a degree of manual underwriting involved, so sometimes a supporting narrative will genuinely help (if you apply direct). My advice would be to avoid being bounced by the prime funders for the time being and hold your horses til such time as your father's file has cleaned up - or get a quote from a non prime company to see if the deposit / monthly payments stack up for you. I've just run a quick quote as an example through our system to show an 'average' family car - £15k VW Golf GT TDI 09 Plate over 3 years would be around £2,209 down and then 35 monthly payments of about £500. Total amount of interest over 3 years would be £4,709 and probably £100 a month more than you would pay if your father was 'prime'.

Hope that helps...message me if you want advice on where to look for non prime, there's a few choices out there (but next to no non prime PCP I'm afraid). If you're non prime, I'd urge you not to be 'propped' to captive finance companies, it really is futile and potentially harmful..

renmure

4,250 posts

225 months

Saturday 7th April 2012
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Went to a National LandRover Dealership today with Mrs R to look at Discovery 3's and was unlucky enough to get the "young" salesman who had only been in the LandRover Franchise for a couple of weeks (said he previously worked at Fiat) and who was worse than useless. Unable to answer simple questions re spec, tax band, warranty and totally unable to give any info on the differences between a couple of similar, but obviously differently equipped, vehicles and no inclination to go get some more experienced backup or to go find the answers.

As it happens, from browsing the forecourt it quickly appeared clear that our £20k budget was probably giving us an older car than the majority they had on show so there wasn't any need to ask to speak to someone who knew what they were actually selling. Was still a surprise tho to see someone so totally ill-equipped to be facing customers at any end of the market but particularly the fairly specialised and expensive end.

AOK

2,297 posts

167 months

Saturday 7th April 2012
quotequote all
renmure said:
Went to a National LandRover Dealership today with Mrs R to look at Discovery 3's and was unlucky enough to get the "young" salesman who had only been in the LandRover Franchise for a couple of weeks (said he previously worked at Fiat) and who was worse than useless. Unable to answer simple questions re spec, tax band, warranty and totally unable to give any info on the differences between a couple of similar, but obviously differently equipped, vehicles and no inclination to go get some more experienced backup or to go find the answers.

As it happens, from browsing the forecourt it quickly appeared clear that our £20k budget was probably giving us an older car than the majority they had on show so there wasn't any need to ask to speak to someone who knew what they were actually selling. Was still a surprise tho to see someone so totally ill-equipped to be facing customers at any end of the market but particularly the fairly specialised and expensive end.
is your 'current fleet' section... erm, current? That's quite an impressive collection chap! Feel free to off-load anything you may not want once you find a Disco worthy of purchase wink
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