The Car Salesman's Thread
Discussion
lawrence567 said:
I've just put a deposit down today on a new, well new to me, car, a Smart Forfour Brabus, i've bought it completely blind, not test driven it, i've gone on the salesmans word & the keen eye of a local PH'er who i bribed with beer to check it over for me!
To say i'm nervous is an understatement! In the screen price i've managed to get 12 months MOT, 6 months Tax, an alloy wheel refurb, theres a few small scratches which're also getting sorted & a cam-belt change, the seller is also delivering it to South Devon from North Wales.
He did say i was extremely hard to do a deal with, whether that's a good thing or not, i don't know
So if something goes wrong, will you be persuing the PH'er or the dealership? Just wondering? To say i'm nervous is an understatement! In the screen price i've managed to get 12 months MOT, 6 months Tax, an alloy wheel refurb, theres a few small scratches which're also getting sorted & a cam-belt change, the seller is also delivering it to South Devon from North Wales.
He did say i was extremely hard to do a deal with, whether that's a good thing or not, i don't know
I always find salespeople odd. They know pretty much eveything except usually much about the products that they are selling. Have to keep popping out the back to speak to the puppeteer whilst leaving you with crap coffee and even worse biscuits! whilst they sit out the back filling there faces with nice coffee and donuts. ......Making you sweat and hope for the right deal only to return with figures so far out a fecking 3 year old could of gotten closer....and the cycle starts again.......
Its used to be fun buying new toys now it is a ball ache dealing with these guys.
Its used to be fun buying new toys now it is a ball ache dealing with these guys.
PumpkinSteve said:
LHD said:
Why do people think it's ok to try and rip-off the motor trade?
I could say the same to you. Why are you trying to charge me £300 for a coat of wax? It works both ways."Would you like Diamondbrite paintwork and interior protection?"
"How much is it?"
"£300"
"No thank you".
Just explain to me how this is a rip off? Or are you incapable of making an informed decision as to whether or not to purchase something?
Very different from
"Have you got full main dealer service history?"
"Yes I have, but it's at home, I'll bring it with me on handover day".
Handover day.
"Oh, I could only find one receipt, it's from 2003 and its for a bloke at the end of my road to change the spark plugs. That'll be ok though, right?"
Are you seeing the difference?
squeezebm said:
I always find salespeople odd. They know pretty much eveything except usually much about the products that they are selling. Have to keep popping out the back to speak to the puppeteer whilst leaving you with crap coffee and even worse biscuits! whilst they sit out the back filling there faces with nice coffee and donuts. ......Making you sweat and hope for the right deal only to return with figures so far out a fecking 3 year old could of gotten closer....and the cycle starts again.......
Its used to be fun buying new toys now it is a ball ache dealing with these guys.
Are you capable of working out what the deal is worth to you? Assuming you are, tell them what you're willing to pay and stick to it. Simple.Its used to be fun buying new toys now it is a ball ache dealing with these guys.
Ari said:
How is that a "rip off" exactly?
"Would you like Diamondbrite paintwork and interior protection?"
"How much is it?"
"£300"
"No thank you".
Just explain to me how this is a rip off? Or are you incapable of making an informed decision as to whether or not to purchase something?
It's a rip off because it's worth £20 at best. The very fact that dealers try it on with the customer in the first place is shameful."Would you like Diamondbrite paintwork and interior protection?"
"How much is it?"
"£300"
"No thank you".
Just explain to me how this is a rip off? Or are you incapable of making an informed decision as to whether or not to purchase something?
Ari said:
Are you capable of working out what the deal is worth to you? Assuming you are, tell them what you're willing to pay and stick to it. Simple.
When the cost to change drops by almost 8 grand on the same car which is the only figure i am interested in. It belittles the sales "exec" and his manager somewhat to me anyhows. If i quoted a customer on a job and then reduced the quote by £8000 within half an hour we wouldnt last long! But then we aren't execs we are just businessmen.......who happen to do deals for a living too and the only frustrating ones are not dealing with our customers or suppliers. But dealing with bloody car dealers.Like i said it used to be fun speccing up the car sorting the deal amd walking away happy salesmans job is done. Nowadays you just about get as much fun buying a new white good.
Ari said:
Are you capable of working out what the deal is worth to you? Assuming you are, tell them what you're willing to pay and stick to it. Simple.
When the cost to change drops by almost 8 grand on the same car which is the only figure i am interested in. It belittles the sales "exec" and his manager somewhat to me anyhows. If i quoted a customer on a job and then reduced the quote by £8000 within half an hour we wouldnt last long! But then we aren't execs we are just businessmen.......who happen to do deals for a living too and the only frustrating ones are not dealing with our customers or suppliers. But dealing with bloody car dealers.Like i said it used to be fun speccing up the car sorting the deal amd walking away happy salesmans job is done. Nowadays you just about get as much fun buying a new white good.
squeezebm said:
Its used to be fun buying new toys now it is a ball ache dealing with these guys.
I agree with that - I wouldn't dream of going into a showroom now for a browse around or just to have a gander at the latest xyz model. So that's a lost opportunity (x4 as we run four cars in the household) for the car sales fraternity.Ari said:
PumpkinSteve said:
LHD said:
Why do people think it's ok to try and rip-off the motor trade?
I could say the same to you. Why are you trying to charge me £300 for a coat of wax? It works both ways."Would you like Diamondbrite paintwork and interior protection?"
"How much is it?"
"£300"
"No thank you".
Just explain to me how this is a rip off? Or are you incapable of making an informed decision as to whether or not to purchase something?
Very different from
"Have you got full main dealer service history?"
"Yes I have, but it's at home, I'll bring it with me on handover day".
Handover day.
"Oh, I could only find one receipt, it's from 2003 and its for a bloke at the end of my road to change the spark plugs. That'll be ok though, right?"
Are you seeing the difference?
And the other could go:
Do you FSH with you.
Ahh no, the books at home, but im pretty sure is had all, but some may not be at main dealer.. But I cannot be 100%.
Ok, lets just put it down as full for now..
Then bases quote off this.
Edited by joe_90 on Tuesday 29th May 09:32
PumpkinSteve said:
It's a rip off because it's worth £20 at best. The very fact that dealers try it on with the customer in the first place is shameful.
£20 Yeah right, there's labour involved in applying it you know!Not worth anywhere near what a dealer asks for it though. It is a rip-off so don't bother with it (or get it a LOT cheaper than being asked)
joe_90 said:
Do you FSH with you.
Ahh no, the books at home, but im pretty sure is had all, but some may not be at main dealer.. But I cannot be 100%.
Ok, lets just put it down as full for now..
Then bases quote off this.
Then that is a stupid and lazy salesperson with little confidence in their negotiation skills buying your business, only to take a trade loss later on. It should go down as partial history (at best) and valued accordingly, or else the deal postponed until the customer produces what history it does have where the value is going to be affected significantly. In some cases it's the difference between taking a car in PX at all, or declining to. Ahh no, the books at home, but im pretty sure is had all, but some may not be at main dealer.. But I cannot be 100%.
Ok, lets just put it down as full for now..
Then bases quote off this.
On a different topic, I just had a new delivery arrive, one vehicle being a new Bipper Teppe. It had a sign placed on the drivers seat reading "FREN YOK" (they are built in Turkey). Loosely translated this means "THERE IS NO BRAKE." One hopes that the Turkish engineer is slightly better qualified than the man who recently made me a mojito on a holiday there.
Ari said:
How is that a "rip off" exactly?
"Would you like Diamondbrite paintwork and interior protection?"
"How much is it?"
"£300"
"No thank you".
Just explain to me how this is a rip off? Or are you incapable of making an informed decision as to whether or not to purchase something?
Ok, here goes - my mate bought the special £300 protection deal at a 'special price' of £200 for their brand new car. The leaflet specifically stated bird lime would not penetrate the wax. After 18 months he noticed some bird lime had gone through the lacquer and dealer wanted £200 to respray it. He pointed to the leaflet and dealer sent the 'wax' company to come and look at it. The wax company said it had not been applied properly, and as my friend had no certificate there was no guarantee, even though he had the invoice. When I spoke to the salesman about this he and the dealership refused to do anything, he said 'we are like a mortgage broker, we dont make the product, we just sell it so therefore we are not responsible'. That was their final word. "Would you like Diamondbrite paintwork and interior protection?"
"How much is it?"
"£300"
"No thank you".
Just explain to me how this is a rip off? Or are you incapable of making an informed decision as to whether or not to purchase something?
So it doesnt even work!
Edited by amirzed on Tuesday 29th May 15:29
Edited by amirzed on Tuesday 29th May 15:30
amirzed said:
When I spoke to the salesman about this he and the dealership refused to do anything, he said 'we are like a mortgage broker, we dont make the product, we just sell it so therefore we are not responsible'. That was their final word.
So it doesnt even work!
Isn't it insurance backed? He should complain to the FSA and I'd have used MoneyClaimOnLine against the dealer to pay for the respray.So it doesnt even work!
zb said:
As this seems to be cropping up regularly over the past few days; car dealers/salesmen, what do you consider to be "Full Service History"?
A full record of all the routine maintenance of the vehicle (preferably accompanied by the periodic wear and tear items), with all services carried out in accordance with the manufacturer's stated schedule. As few people seem to keep the actual invoices, a fully stamped service book that shows the correct intervals between dates and mileages between services is generally acceptable.
amirzed said:
Ari said:
How is that a "rip off" exactly?
"Would you like Diamondbrite paintwork and interior protection?"
"How much is it?"
"£300"
"No thank you".
Just explain to me how this is a rip off? Or are you incapable of making an informed decision as to whether or not to purchase something?
Ok, here goes - my mate bought the special £300 protection deal at a 'special price' of £200 for their brand new car. The leaflet specifically stated bird lime would not penetrate the wax. After 18 months he noticed some bird lime had gone through the lacquer and dealer wanted £200 to respray it. He pointed to the leaflet and dealer sent the 'wax' company to come and look at it. The wax company said it had not been applied properly, and as my friend had no certificate there was no guarantee, even though he had the invoice. When I spoke to the salesman about this he and the dealership refused to do anything, he said 'we are like a mortgage broker, we dont make the product, we just sell it so therefore we are not responsible'. That was their final word. "Would you like Diamondbrite paintwork and interior protection?"
"How much is it?"
"£300"
"No thank you".
Just explain to me how this is a rip off? Or are you incapable of making an informed decision as to whether or not to purchase something?
So it doesnt even work!
Edited by amirzed on Tuesday 29th May 15:29
Edited by amirzed on Tuesday 29th May 15:30
If you pay full price, you get it done properly at our place, by our most experienced valeter who is an absolute perfectionist.
You also get a full cleaning kit (which is bloody awesome) and its certified by Autoglym.
Once again, a bad apple upsets the cart again. Most of us are here to earn an honest living at the end of the day!
Does anyone want to comment on a timewaster wanting his deposit back?
Fill your boots.
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
Fill your boots.
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
Gassing Station | General Gassing | Top of Page | What's New | My Stuff