The Car Salesman's Thread
Discussion
Grenoble said:
matc said:
Who's it underwritten by? Worth fk all if the mythical website disappears off the face of the earth when you want a £25k payout.
"We use good security-rated insurers that provide us with long-term support and excellent claims handling."So they are just reselling; I guess the underwriter will vary.
My advice would be to just negotiate with the dealer.
Dave Hedgehog said:
whoami said:
LHD said:
£399 for cars up to £35000
£499 for cars £35000-£50000
£799 for cars £50k+
What do you end up actually selling them for though?£499 for cars £35000-£50000
£799 for cars £50k+
Whenever I've bought a car the dealer very quickly reduces the price to c50% of the starting point to try and close.
Sundays.
Having assiduously avoided them for most of the last 12 years in the trade, I've had the "pleasure" of them these last few months in a volume dealer.
It's like trying to sell cars to the living dead/freshly lobotomized compared with every other day. Especially the influx of the final 20 minutes of the week.
Roll on 4pm...
Having assiduously avoided them for most of the last 12 years in the trade, I've had the "pleasure" of them these last few months in a volume dealer.
It's like trying to sell cars to the living dead/freshly lobotomized compared with every other day. Especially the influx of the final 20 minutes of the week.
Roll on 4pm...
Ah, it wouldn't be a Sunday here without our weekly 1045 visit from Brochure Man.
Every week for at least eight years he's been coming in in his battered old stter, wanders around all the cars in the showroom, helps himself to three or four new car brochures and toddles off.
I'd think it odd, but every dealership I've worked for has one or two resident weirdos like it.
Every week for at least eight years he's been coming in in his battered old stter, wanders around all the cars in the showroom, helps himself to three or four new car brochures and toddles off.
I'd think it odd, but every dealership I've worked for has one or two resident weirdos like it.
Zwolf said:
I'd think it odd, but every dealership I've worked for has one or two resident weirdos like it.
Too true.Who are everyone else's weird customers?
Over the years I had:
- The man whose 15 year old son would sit on the floor licking tyre black off the showroom cars
- The old couple who used to come and sit in the car park and eat their picnic
- The chap who tried to run me over for trying to get him into a process.
Zwolf said:
Ah, it wouldn't be a Sunday here without our weekly 1045 visit from Brochure Man.
Every week for at least eight years he's been coming in in his battered old stter, wanders around all the cars in the showroom, helps himself to three or four new car brochures and toddles off.
I'd think it odd, but every dealership I've worked for has one or two resident weirdos like it.
I could understand that every once in a while (when there' a new model out) from someone that's just into cars and wants to have a look at the latest models...but every week? Every week for at least eight years he's been coming in in his battered old stter, wanders around all the cars in the showroom, helps himself to three or four new car brochures and toddles off.
I'd think it odd, but every dealership I've worked for has one or two resident weirdos like it.
Mind you, you get them everywhere. - We get them at our computer shop. There are some nutters out there...stay safe!
Sundays are for either.
a) Must buy a car today
or
b) I've no idea what I want or when I want to do it
c) Bloke with no girlfiend who has worked out that a salesman is paid to be civil to him.
d) My car has broken, needs oil, spare key, tyre, booking in, just bought it else where but don't know how to work it and can't be bothered to read the manual etc etc.
a) Must buy a car today
or
b) I've no idea what I want or when I want to do it
c) Bloke with no girlfiend who has worked out that a salesman is paid to be civil to him.
d) My car has broken, needs oil, spare key, tyre, booking in, just bought it else where but don't know how to work it and can't be bothered to read the manual etc etc.
markmullen said:
Zwolf said:
I'd think it odd, but every dealership I've worked for has one or two resident weirdos like it.
Too true.Who are everyone else's weird customers?
Over the years I had:
- The man whose 15 year old son would sit on the floor licking tyre black off the showroom cars
- The old couple who used to come and sit in the car park and eat their picnic
- The chap who tried to run me over for trying to get him into a process.
He comes in once or twice a month, has a wander round, always asks if we have any diesels, never buys anything and goes on his way after about 10 minutes, he has been doing this since I've been there, 6 odd years.
Used to have a guy who insisted the Grand Modus was a result of his letter to the head of Renault France expressing his displeasure with the size of the Modus and that Renault should produce a larger version, haven't seen him in a while though.
We have the usual same service customers that are always after a part x value on their car, it's always too low and oddly it's always less than the last time, yep that'll be because the last time I valued it it was six months ago.
Sundays where I am are crap, it's just one of us and a weekender, last Sunday I had only one phone call from a guy in Devon who was happy to leave a deposit on a car unseen, unbeknown to me my colleague from another branch had taken a deposit too from someone else on that same car, only moments before arghhhhh!
I can go a whole day with only speaking to service or parts customers, it's a real waste of a day.
Also why do people think its ok to rock up at 15:55, 5 minutes before closing, "I've been open all day and you come in then!"
AtticusFinch said:
d) My car has broken, needs oil, spare key, tyre, booking in, just bought it else where but don't know how to work it and can't be bothered to read the manual etc etc.
Yep, had one of those already today:"I'm buying a car privately, could you tell me if it is a good buy, does it have the right spec, what should I look for, how much is it worth, do you have Glass's handy to tell me how much I should be paying....."
markmullen said:
Yep, had one of those already today:
"I'm buying a car privately, could you tell me if it is a good buy, does it have the right spec, what should I look for, how much is it worth, do you have Glass's handy to tell me how much I should be paying....."
"I'm buying a car privately, could you tell me if it is a good buy, does it have the right spec, what should I look for, how much is it worth, do you have Glass's handy to tell me how much I should be paying....."
Along with the casual request for a free HPI check.
fk off.
Zwolf said:
markmullen said:
Yep, had one of those already today:
"I'm buying a car privately, could you tell me if it is a good buy, does it have the right spec, what should I look for, how much is it worth, do you have Glass's handy to tell me how much I should be paying....."
"I'm buying a car privately, could you tell me if it is a good buy, does it have the right spec, what should I look for, how much is it worth, do you have Glass's handy to tell me how much I should be paying....."
Along with the casual request for a free HPI check.
fk off.
What about customers who have disappeared or have purchased elsewhere and then reappear a few months later with a car bought either from a rival dealer or on the net and then want you to explain the controls to them?
"Why did you not buy from us?"
"You were too expensive"
"Ok well you need to go back to the dealer who supplied it to you they will explain the controls, hey have a duty of care to do so"
"They are 200 miles away and the car was just dropped at my house on the back of a low loader"
"Oh dear, you bought elsewhere as they were cheaper yet you want me to explain the controls to you, jog on!"
"Is your parts dept open on a Sunday?"
No, sorry just sales I'm afraid. Parts back open 8am Monday.
"So you can't check if you've got a starter motor in stock for a '86 Starlet?"
No, sorry, I don't have access to the parts system. Im sure we would have to order it in anyway.
"So how much would it be?"
Sorry, I cant help im afraid.
"Well where am I supposed to get one from TODAY!?!"
I usually get one of these calls, at least once, or if I'm really lucky twice on my Sunday.
No, sorry just sales I'm afraid. Parts back open 8am Monday.
"So you can't check if you've got a starter motor in stock for a '86 Starlet?"
No, sorry, I don't have access to the parts system. Im sure we would have to order it in anyway.
"So how much would it be?"
Sorry, I cant help im afraid.
"Well where am I supposed to get one from TODAY!?!"
I usually get one of these calls, at least once, or if I'm really lucky twice on my Sunday.
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