The Car Salesman's Thread

The Car Salesman's Thread

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Mastiff

2,515 posts

241 months

Saturday 19th May 2012
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PumpkinSteve said:
After years of having cars on PCP I've only just learned that I can make extra payments willy-nilly. Can anyone tell what effect this will have? Will it reduce my monthly payments, term or GMFV?
This has been in effect since early 201o - you can overpay as much or as little as you want - as often as you like.

Most times it reduces the monthly payment as opposed to the legnth of the agreement, but this can differ from company to company so it does depend on who you are with.

Also, should you wish to settle up in full, all interest from that point on are taken off, and just one month added as an admin fee.

HTH

66comanche

2,369 posts

159 months

Saturday 19th May 2012
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Fox- said:
HBFS said:
A question undeserving of its own thread...

If a dealer has a car on sale for £7500
and they'll px my car for £8000
and the outstanding finance on mine is £6000

The dealer would settle the finance.
Instead of the dealer setting me up for a (Barclays) loan of his car for £5500. Could he give me back the £500 difference between mine and his cars and setup the finance for £6000? Is there anything wrong with this?
Is your car the Skoda in your profile? If so, £8k sounds like a fairly insulting offer.
Seen this a bit late, but you're happy to let it go for £8k after paying £13k in Sep 2011, bet they love seeing you approach the forecourt! (yes I've seen the later post about the '£1.2k' dent) A tasty 5.5% depreciation per month.

jonnydm

5,107 posts

209 months

Thursday 24th May 2012
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Anyone here at Lexus?

TVR1

5,463 posts

225 months

Thursday 24th May 2012
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5678 said:
No Audi sales guys?
Just caught up with this thread again. How did you finally get on? last I knew was that they price matched and you were going ahead?(good work BTW) it was a huuuuge discount thumbup by pure chance, I will be starting there 1st June, so if you haven't taken delivery yet, happy to show you around, make you welcome and chew some fat.

lawrence567

7,507 posts

190 months

Thursday 24th May 2012
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Any sales guys here got a used low mileage (sub 60k) Smart Forfour Brabus in? I'm looking to buy in the next week or so...

PumpkinSteve

4,103 posts

156 months

Saturday 26th May 2012
quotequote all
Mastiff said:
PumpkinSteve said:
After years of having cars on PCP I've only just learned that I can make extra payments willy-nilly. Can anyone tell what effect this will have? Will it reduce my monthly payments, term or GMFV?
This has been in effect since early 201o - you can overpay as much or as little as you want - as often as you like.

Most times it reduces the monthly payment as opposed to the legnth of the agreement, but this can differ from company to company so it does depend on who you are with.

Also, should you wish to settle up in full, all interest from that point on are taken off, and just one month added as an admin fee.

HTH
Thanks for that smile

squeezebm

2,319 posts

205 months

Saturday 26th May 2012
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Any merc guys on here know how long it takes to get a car from "source/dealer stock" prepped and otr

Methinks me being taken for a mugrolleyes

AshCos

250 posts

147 months

Saturday 26th May 2012
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squeezebm said:
Any merc guys on here know how long it takes to get a car from "source/dealer stock" prepped and otr

Methinks me being taken for a mugrolleyes
Depends where the car is located and when the dealer can get a driver to collect it. Then once it's at the deal depends on their own busyness as to how quickly it can be sent through...two weeks would be my guess? Better to wait for it than rush it and it not be perfect for your collection mr customer wink

Jon999

400 posts

148 months

Saturday 26th May 2012
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AOK said:
although i agree with the "don't waste anyone's time" ideology, and respect those saying that if the product is right they would go back to the same salesman who showed it to them 'once they're ready' to do a deal, this somehow never happens in reality. Not to me anyway.

If i had a nickel for everytime I gave an 'early stages' enquiry all the time in the world for them to drop the "Great, we'll get in touch with you when we're ready" bombshell and to never hear anything from them ever again, I would be a very rich salesman! And we all do the 2 month follow up calls or whatever.. "oh yeah, great you called! we've just ordered one up here and were wondering your advise on the 2 litre or the 3 litre...."

"F************...."
When negotating the mini we went to 3 dealerships within a 10 mile radius. Car was stock from another dealer so was going to get pulled up north anyway. Played the dealers off each other (includinf the dealer down south) til there was no more money to be had. Saleswoman from one dealership called up a day later going mental at my girlfriend because we had wasted her time. Absolutely no need for that IMO and totally out of order.

Maybe I'm a of a buyer but it saved over £1k and added gap insurance for free after getting original "best prices" negotiating this way.

Fox-

13,238 posts

246 months

Saturday 26th May 2012
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Jon999 said:
When negotating the mini we went to 3 dealerships within a 10 mile radius. Car was stock from another dealer so was going to get pulled up north anyway. Played the dealers off each other (includinf the dealer down south) til there was no more money to be had. Saleswoman from one dealership called up a day later going mental at my girlfriend because we had wasted her time. Absolutely no need for that IMO and totally out of order.
You just don't get this sort of thing in any other trade, do you? I don't get tyre shops calling me up to give me abuse after I've called 5 of them, worked out a price and picked the one I wanted. You don't get the guy from Comet phoning you up because you spent 15 minutes listening to him sell you a fridge only to find Currys had the same one cheaper next door, etc.

Business is business. Sales staff do not have the 'honour' they expect from the customers (and neither should they, to be fair!).

daemon

35,816 posts

197 months

Saturday 26th May 2012
quotequote all
Fox- said:
Jon999 said:
When negotating the mini we went to 3 dealerships within a 10 mile radius. Car was stock from another dealer so was going to get pulled up north anyway. Played the dealers off each other (includinf the dealer down south) til there was no more money to be had. Saleswoman from one dealership called up a day later going mental at my girlfriend because we had wasted her time. Absolutely no need for that IMO and totally out of order.
You just don't get this sort of thing in any other trade, do you? I don't get tyre shops calling me up to give me abuse after I've called 5 of them, worked out a price and picked the one I wanted. You don't get the guy from Comet phoning you up because you spent 15 minutes listening to him sell you a fridge only to find Currys had the same one cheaper next door, etc.

Business is business. Sales staff do not have the 'honour' they expect from the customers (and neither should they, to be fair!).
Very true. Though i recall getting a 'strongly worded letter' from a solicitor when i phoned him for a conveyancing quote and then didnt use his services. Apparently i should have called back (or written?) to let him know - imagine doing that with car insurance quotes...

Very much so RE: honour / loyalty. Theres really no such thing any more when it comes to sales, and a car sales person should be well aware...

Butter Face

30,298 posts

160 months

Saturday 26th May 2012
quotequote all
daemon said:
Fox- said:
Jon999 said:
When negotating the mini we went to 3 dealerships within a 10 mile radius. Car was stock from another dealer so was going to get pulled up north anyway. Played the dealers off each other (includinf the dealer down south) til there was no more money to be had. Saleswoman from one dealership called up a day later going mental at my girlfriend because we had wasted her time. Absolutely no need for that IMO and totally out of order.
You just don't get this sort of thing in any other trade, do you? I don't get tyre shops calling me up to give me abuse after I've called 5 of them, worked out a price and picked the one I wanted. You don't get the guy from Comet phoning you up because you spent 15 minutes listening to him sell you a fridge only to find Currys had the same one cheaper next door, etc.

Business is business. Sales staff do not have the 'honour' they expect from the customers (and neither should they, to be fair!).
Very true. Though i recall getting a 'strongly worded letter' from a solicitor when i phoned him for a conveyancing quote and then didnt use his services. Apparently i should have called back (or written?) to let him know - imagine doing that with car insurance quotes...

Very much so RE: honour / loyalty. Theres really no such thing any more when it comes to sales, and a car sales person should be well aware...
But it is also not standard procedure to go 'mental' at someone for purchsing elsewhere. The girl is a bad example. I certainly don't do it.

daemon

35,816 posts

197 months

Saturday 26th May 2012
quotequote all
Butter Face said:
daemon said:
Fox- said:
Jon999 said:
When negotating the mini we went to 3 dealerships within a 10 mile radius. Car was stock from another dealer so was going to get pulled up north anyway. Played the dealers off each other (includinf the dealer down south) til there was no more money to be had. Saleswoman from one dealership called up a day later going mental at my girlfriend because we had wasted her time. Absolutely no need for that IMO and totally out of order.
You just don't get this sort of thing in any other trade, do you? I don't get tyre shops calling me up to give me abuse after I've called 5 of them, worked out a price and picked the one I wanted. You don't get the guy from Comet phoning you up because you spent 15 minutes listening to him sell you a fridge only to find Currys had the same one cheaper next door, etc.

Business is business. Sales staff do not have the 'honour' they expect from the customers (and neither should they, to be fair!).
Very true. Though i recall getting a 'strongly worded letter' from a solicitor when i phoned him for a conveyancing quote and then didnt use his services. Apparently i should have called back (or written?) to let him know - imagine doing that with car insurance quotes...

Very much so RE: honour / loyalty. Theres really no such thing any more when it comes to sales, and a car sales person should be well aware...
But it is also not standard procedure to go 'mental' at someone for purchsing elsewhere. The girl is a bad example. I certainly don't do it.
No, and i never said it was.

Butter Face

30,298 posts

160 months

Saturday 26th May 2012
quotequote all
daemon said:
Butter Face said:
daemon said:
Fox- said:
Jon999 said:
When negotating the mini we went to 3 dealerships within a 10 mile radius. Car was stock from another dealer so was going to get pulled up north anyway. Played the dealers off each other (includinf the dealer down south) til there was no more money to be had. Saleswoman from one dealership called up a day later going mental at my girlfriend because we had wasted her time. Absolutely no need for that IMO and totally out of order.
You just don't get this sort of thing in any other trade, do you? I don't get tyre shops calling me up to give me abuse after I've called 5 of them, worked out a price and picked the one I wanted. You don't get the guy from Comet phoning you up because you spent 15 minutes listening to him sell you a fridge only to find Currys had the same one cheaper next door, etc.

Business is business. Sales staff do not have the 'honour' they expect from the customers (and neither should they, to be fair!).
Very true. Though i recall getting a 'strongly worded letter' from a solicitor when i phoned him for a conveyancing quote and then didnt use his services. Apparently i should have called back (or written?) to let him know - imagine doing that with car insurance quotes...

Very much so RE: honour / loyalty. Theres really no such thing any more when it comes to sales, and a car sales person should be well aware...
But it is also not standard procedure to go 'mental' at someone for purchsing elsewhere. The girl is a bad example. I certainly don't do it.
No, and i never said it was.
Sorry mate, was meant to be quoting Fox when he said 'You just don't get this sort of thing in any other trade, do you?' smile

BE57 TOY

2,628 posts

147 months

Sunday 27th May 2012
quotequote all
As long as you're clear from the outset about what you're doing then that's ok. IMO you're stringing someone along to go all through the deal etc, haggling along the way, just to then say you're now going to another 5 dealers.

There are also such things as manners.


Fox-

13,238 posts

246 months

Sunday 27th May 2012
quotequote all
BE57 TOY said:
As long as you're clear from the outset about what you're doing then that's ok. IMO you're stringing someone along to go all through the deal etc, haggling along the way, just to then say you're now going to another 5 dealers.
You've gotta be pretty neive to think the customer isnt going to be shopping around surely? I mean the only reason the dealer I bought my last car from knew I wasn't shopping around was because they had the only one like it in the dealer network.

eldar

21,740 posts

196 months

Sunday 27th May 2012
quotequote all
BE57 TOY said:
As long as you're clear from the outset about what you're doing then that's ok. IMO you're stringing someone along to go all through the deal etc, haggling along the way, just to then say you're now going to another 5 dealers.

There are also such things as manners.
I ask 'If if phoned another dealer, would I get a better deal?'. Seems to avoid time wasting.

ED209

5,746 posts

244 months

Sunday 27th May 2012
quotequote all
Fox- said:
You've gotta be pretty neive to think the customer isnt going to be shopping around surely? I mean the only reason the dealer I bought my last car from knew I wasn't shopping around was because they had the only one like it in the dealer network.
exactly, the mrs bought a new astra gtc the other week. Now i am pretty forthright with salesmen as i hate all the messing about. Despite me being clear I wanted him to tell me his best cash price as a reference point he kept coming back with finance quotes with gap and all sorts of other crap added on. This combined with a part ex price that was 2k lower than the dealer next door had offered and 2k less than what nissan were willing to buy her juke back off her for without her buying a car from them meant i formed the opinion he was taking the mick.

So we went to a different dealer about 5 miles away and quickly got a deal over 2k cheaper on exactly the same car from a saleman who cut to the chase straight away as i had asked. Of course we bought there.

About a week later the first salesman rings up, asks for my partner by the wrong name, Daniel instead of danielle. (the fact she is female and you spoke to her face to face is an indication you idiot)then he has a major strop when i tell him we beat his price by over 2k and that because he hadnt been transparent as i had asked we didnt go back to him.

daemon

35,816 posts

197 months

Sunday 27th May 2012
quotequote all
If i had some irky salesperson on the phone giving off to me because i didnt buy i'd either ring or phone their sales manager OR the dealer principal and ask why the fk they think its ok for their salesman think its ok to be rude to someone when THEY havent been able to close the deal.

I'd a local dealer lose out to a BMW dealer further away a few years ago because they had forgot to ring me back and i really thought the ass had dropped out of their world, they were so apologetic, then the sales manager phoned and apologised then some customer service person rang too. They asked if there was ANYTHING else they could do and as it happened my wife was looking at a z4 3.0Si coupe so they got us over, laid on the full charm, and gave her a cracking deal knowing if we walked out they'd lose another sale, so they were able to salvage something good from the situation

helmutlaang

472 posts

159 months

Sunday 27th May 2012
quotequote all
My personal experience's of both bike and car sales:

After a new Kawasaki a few years ago.Rang up a few localish dealers and only 1 gave me his best price there and then(which was about a grand less than the others).He got the buisness despite some hassle from one of the other dealers who I already told was too expensive and wouldnt take no for an answer.I basically had to be rude to him to get him to stop calling me!

Was shopping around for a Focus St a couple of years ago.Local dealer had one in right spec ect.Asked for a finance quote in the showroom so he did some calculations which included every add on in the book,Gap,paint protect,and even £25 worth of fuel! The dealer is bolted onto a petrol station and still he expected me to pay for £25 worth of gas over 5yrs! When I asked him why he added the fuel on he said "you need fuel to drive the car!" At that point I got up and left never to return.

Recent dealings at my local Audi dealer,to repair my car,have been excellent and I will return there when it is time for a new car.
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