What would you do? mis-sold car?
Discussion
Blown2CV said:
why would you hand back the existing car whilst the new one takes time to arrive, and take a lesser car from stock? Surely the car he has currently is a better 'loan car' - it's only going back into the dealer's stock anyway...
Because I'm worried about driving around in what is essentially someone elses car. If there are any issues with the car when I hand it back they are gonna turn around and say they can't accept it surely? Especially if we are talking 4+ month lead times. I'd be worried as hell during those 4 months if I'm honest.You are definitely right in the approach you are thinking of. Get that car back to them but for goodness sake get them to check it over and signed for as no damage before the keys are handed over. Afterall it is essentially a hire car you now have if you are to get a new one.
The fact that the car was in the showroom is irrelevant really, it was not registered until you bought it. It was a brand new car. Any car with 12 miles is brand new.
The fact that the car was in the showroom is irrelevant really, it was not registered until you bought it. It was a brand new car. Any car with 12 miles is brand new.
Right so after a bit of back and forth I've got a conclusion!
This is what I've been told: It turns out my car was some sort of promotion launch car, and some how in the process some information was messed up. They had to pull the factory build log out to see exactly what options and specification the car had.
There were a number of options on the car that were missing from the sheet, and a number on the sheet that were missing from the car...
So they've agreed to build me a brand new car , with the exact spec I wanted.
They have also agreed I can use the car on my road trips as I had planned, and agreed that I can drive the 8,000 miles that I intend to do between now and september.
Very pleased in the end, though I could have done without the stress in between. Plus I'm worried about damaging the car between now and then but we are gonna be ultra careful! and they've agreed fair wear and tear, they have also agreed that if we kerb the alloys they will charge us £50 per alloy ro repair.
This is what I've been told: It turns out my car was some sort of promotion launch car, and some how in the process some information was messed up. They had to pull the factory build log out to see exactly what options and specification the car had.
There were a number of options on the car that were missing from the sheet, and a number on the sheet that were missing from the car...
So they've agreed to build me a brand new car , with the exact spec I wanted.
They have also agreed I can use the car on my road trips as I had planned, and agreed that I can drive the 8,000 miles that I intend to do between now and september.
Very pleased in the end, though I could have done without the stress in between. Plus I'm worried about damaging the car between now and then but we are gonna be ultra careful! and they've agreed fair wear and tear, they have also agreed that if we kerb the alloys they will charge us £50 per alloy ro repair.
dogzilla said:
Right so after a bit of back and forth I've got a conclusion!
This is what I've been told: It turns out my car was some sort of promotion launch car, and some how in the process some information was messed up. They had to pull the factory build log out to see exactly what options and specification the car had.
There were a number of options on the car that were missing from the sheet, and a number on the sheet that were missing from the car...
So they've agreed to build me a brand new car , with the exact spec I wanted.
They have also agreed I can use the car on my road trips as I had planned, and agreed that I can drive the 8,000 miles that I intend to do between now and september.
Very pleased in the end, though I could have done without the stress in between. Plus I'm worried about damaging the car between now and then but we are gonna be ultra careful! and they've agreed fair wear and tear, they have also agreed that if we kerb the alloys they will charge us £50 per alloy ro repair.
Good result. To be honest, even if they gave you a 2 or 3 year old used car to run about in you'd be liable for any damage, so try not to worry about it too much.This is what I've been told: It turns out my car was some sort of promotion launch car, and some how in the process some information was messed up. They had to pull the factory build log out to see exactly what options and specification the car had.
There were a number of options on the car that were missing from the sheet, and a number on the sheet that were missing from the car...
So they've agreed to build me a brand new car , with the exact spec I wanted.
They have also agreed I can use the car on my road trips as I had planned, and agreed that I can drive the 8,000 miles that I intend to do between now and september.
Very pleased in the end, though I could have done without the stress in between. Plus I'm worried about damaging the car between now and then but we are gonna be ultra careful! and they've agreed fair wear and tear, they have also agreed that if we kerb the alloys they will charge us £50 per alloy ro repair.
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