Car servicing from Shell, tell us what you think.

[geoffers360]

Jaguar - Fail
Jeep - Fail

But I can get them serviced at my nearest Mini dealer!

[V88Dicky]

Ah crap. I can't get my 11 year old Toyota serviced anywhere. Now what's I to do eh?

On the plus side, all Vauxhall garages now seem to be authorised to work on Monaros, rather than the original 10.

[PoleDriver]

Good old Shell. I e-mailed them to ask about this service... About 3 days ago! Not had any reply!
AND they've put the fuel up at my local garage by 2p/litre.

[miniman]

Amusingly, adverts for this service are now appearing on PH Should we be surprised that nobody at Shell has read this thread?

[djdestiny]

For £414 Huntingdon Audi will provide a monkey to service my RS4.
No thanks, I'll go to my usual specialist who knows what he's doing thanks!

[greggy50]

Live near UK's 2nd biggest city and no garages nearby to service a renault clio what a crock of st.

[B'stard Child]

BMW - Fail
Lotus - Drive Vauxhall (to be expected)
Merc - Fail
Opel - Fail (made me laugh thou see Lotus)

[WhoseGeneration]

It's a no for our cars too, weird as we live near a major city.

[Trevor450]

It came up with £175-£220 for major service for our MX-5. I have just had this done for about £150 at our local independent garage who I trust implicitly.

[miniman]

Not the only failed social media campaign from Shell this week...

http://arcticready.com/social/gallery?sort_by=valu...

https://twitter.com/shellisprepared

[Hoofy]

Wow. Someone's gonna be in trouble.

[marshalla]

Please address all comments to D. Bahar, Marketing Dept., Shell

[Papa Hotel]

miniman said:

Not the only failed social media campaign from Shell this week...

http://arcticready.com/social/gallery?sort_by=valu...

https://twitter.com/shellisprepared

Please, please, God, I've never wanted anything to be genuine so much.

[PoleDriver]

Papa Hotel said:

Please, please, God, I've never wanted anything to be genuine so much.

[miniman]

I believe Greenpeace are behind it.

[McHaggis]

Awful.

Audi A6. I live close to 2 major cities in quite a populated part of the UK.

0 garages, 0 offers.

[mattnunn]

Is this supposed to work because it told me there are no volkswagen dealerships in my area, I can see one from my work and pass another on the way home!

[Shell UK]

Dear PHers,

Thank you for your valuable feedback. The Shell Car Servicing Network is an online referral system which is intended to help both motorists who find it confusing to navigate the car servicing world and also to support some of our franchise workshop customers with an outlet to offer their services through.

At this early stage of the launch of the service, and as the network coverage continues to grow, availability for some manufacturers may be limited in certain parts of the country.
We are working hard to increase coverage and include more participants from Shell's franchise dealer network in the Shell Car Servicing Network.

The dealers have full control over the prices they offer on the website and Shell does not engage into any pricing decisions or discussions and is completely neutral to this process in order to ensure transparency and allow motorists to make the decision of choosing a dealer at their own discretion.

We value your comments and suggestions for improvements and are well aware of the level of collective expertise and car knowledge which is manifested in this forum.

If you require any further details regarding this service, send us feedback at [e-mail].

Best Regards
The Shell Car Servicing Network Team

[All that jazz]

Shell UK said:

Dear PHers,

Thank you for your valuable feedback. The Shell Car Servicing Network is an online referral system which is intended to help both motorists who find it confusing to navigate the car servicing world and also to support some of our franchise workshop customers with an outlet to offer their services through.

At this early stage of the launch of the service, and as the network coverage continues to grow, availability for some manufacturers may be limited in certain parts of the country.
We are working hard to increase coverage and include more participants from Shell's franchise dealer network in the Shell Car Servicing Network.

The dealers have full control over the prices they offer on the website and Shell does not engage into any pricing decisions or discussions and is completely neutral to this process in order to ensure transparency and allow motorists to make the decision of choosing a dealer at their own discretion.

We value your comments and suggestions for improvements and are well aware of the level of collective expertise and car knowledge which is manifested in this forum.

If you require any further details regarding this service, send us feedback at [e-mail].

Best Regards
The Shell Car Servicing Network Team

Just forget the idea. Seriously.

[FraserLFA]

Shell UK said:

availability for some manufacturers may be limited in certain parts of the country.

I think we've conclusively proved coverage is poor almost everywhere at the moment.