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[news] 
Monday 2nd July 2012 quote quote all
Car servicing is high on the agenda for most PHers, and with that in mind , you’re one of the first to hear about the new website launched by Shell www.shell.co.uk/carservicing

While servicing is important, finding the time to book your car in (and knowing who to trust) could be time consuming. That’s where The Shell Car Servicing Network comes in. The online service helps drivers locate and book main dealers and franchised workshops for their car servicing or MOT tests by simply entering the registration number or the make and model of their car and their location.

Once you enter the above details, the system will supply you with 10 local dealerships to choose from and, if you wish to proceed, your details will be sent to your chosen dealer. The chosen dealership or franchised workshop will then contact you directly within an hour in order to confirm your requirements and the price and arrange the booking. You can try it out, free, here: www.shell.co.uk/carservicing.

The Shell Team is keen to hear what PHers think to this service, whether it is useful and how easy it is to use.

Choosing who services your car is a very personal choice: so how does the concept work for you and will you consider using it when your service or MOT is next due?

zcacogp

11,063 posts

131 months

[news] 
Monday 2nd July 2012 quote quote all
If it's anywhere near as good as the Shell Petrol Reward Points scheme then let me know and I'll avoid it from the outset.

Does that answer the question?


Oli.

PoleDriver

21,533 posts

81 months

[news] 
Monday 2nd July 2012 quote quote all
Great idea!!!

I'll just book the Cerb in for a service...

"Sorry, there are no TVR dealerships participating in the Shell Car Servicing Network nearby."

OK, the garage 100 metres from work does a lot of TVR work, and Fernhurst & APM are just up the road so I'll just "Browse other franchises nearby" smile

Result..."Drive Vauxhall Aldershot" rolleyes







shandyboy

235 posts

41 months

[news] 
Monday 2nd July 2012 quote quote all
Thought I'd try a quote for a 'full' service and it said there were no participating garages that could work on my car - not exactly useful.

Also, the checklist of what's covered in the services has small print announcing it's 'only a guide', so hardly worth listing as what you receive could be completely different - and it didn't include spark plugs which a full service should (for my car anyway).

I would suspect most "PH'ers" would use a garage that were specialists or at least recommended by owner's forums etc - trusting some random list off the Internet isn't going to happen.

And most other car owners would I imagine just take their car to wherever they bought it from / took it to last, so without wanting to put too much of a dampener on it, I can't see where your user base would come from.

Pints

16,193 posts

81 months

[news] 
Monday 2nd July 2012 quote quote all
Initial quotes are ridiculous.
Why would I pay more going through Shell, and taking it to my usual dealership anyway, rather than just go direct?
confused

Daft.

Edited by Pints on Monday 2nd July 16:31

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GT03ROB

3,262 posts

108 months

[news] 
Monday 2nd July 2012 quote quote all
Audi....fail
Range Rover .....fail
Porsche ....fail
Lotus ....fail

Website & idea .....fail

crofty1984

10,483 posts

91 months

[news] 
Monday 2nd July 2012 quote quote all
said:
Car servicing is high on the agenda for most PHers, and with that in mind , you’re one of the first to hear about the new website launched by Shell www.shell.co.uk/carservicing

While servicing is important, finding the time to book your car in (and knowing who to trust) could be time consuming. That’s where The Shell Car Servicing Network comes in. The online service helps drivers locate and book main dealers and franchised workshops for their car servicing or MOT tests by simply entering the registration number or the make and model of their car and their location.

Once you enter the above details, the system will supply you with 10 local dealerships to choose from and, if you wish to proceed, your details will be sent to your chosen dealer. The chosen dealership or franchised workshop will then contact you directly within an hour in order to confirm your requirements and the price and arrange the booking. You can try it out, free, here: www.shell.co.uk/carservicing.

The Shell Team is keen to hear what PHers think to this service, whether it is useful and how easy it is to use.

Choosing who services your car is a very personal choice: so how does the concept work for you and will you consider using it when your service or MOT is next due?
Is the OP's name not showing up for anyone else? Odd.

PoleDriver

21,533 posts

81 months

[news] 
Monday 2nd July 2012 quote quote all
crofty1984 said:
Is the OP's name not showing up for anyone else? Odd.
I was wondering that... Ashamed?

Garlick

Original Poster:

40,601 posts

127 months

[news] 
Monday 2nd July 2012 quote quote all
PoleDriver said:
crofty1984 said:
Is the OP's name not showing up for anyone else? Odd.
I was wondering that... Ashamed?
Always the way with commercial posts, not attributed to anyone and it's on behalf of a company.

SonicShadow

615 posts

41 months

[news] 
Monday 2nd July 2012 quote quote all
£225 for a fluid change, filter change and visual inspection on a 15 year old Toyota? I'll pass.

randlemarcus

9,541 posts

118 months

[news] 
Monday 2nd July 2012 quote quote all
Because the petrol companies have such a depth of consumer trust on PH? biggrin

Dear Shell,

I'd rather use Halfords.

Fastdruid

2,457 posts

39 months

[news] 
Monday 2nd July 2012 quote quote all
shandyboy said:
Also, the checklist of what's covered in the services has small print announcing it's 'only a guide', so hardly worth listing as what you receive could be completely different - and it didn't include spark plugs which a full service should (for my car anyway).
That's because no one buys petrol cars any more so why would anyone want sparkplugs?

Ray Luxury-Yacht

8,177 posts

103 months

[news] 
Monday 2nd July 2012 quote quote all
No-one AT ALL doing it round my way - and I'm not exactly in the wilderness, being in Winchester on the South Coast an' all.

Not that I'd use it cos I do all my own work - but if you roll something out like this, then you'd better be sure it works.


Which this doesn't. Seems like an epic failure to me, designed and executed badly by numpties.


zcacogp

11,063 posts

131 months

[news] 
Monday 2nd July 2012 quote quote all
randlemarcus said:
Because the petrol companies have such a depth of consumer trust on PH? biggrin

Dear Shell,

I'd rather use my eyelids to pick up red-hot coals and pile them on my naked gonads.
Fixed that for you Marcus!


Oli.

marshalla

10,989 posts

88 months

[news] 
Monday 2nd July 2012 quote quote all
Nothing for Lotus near me either (not exactly surprising at the moment) - and the prices quoted by non-specialists are dearer than I would pay at the specialist I do use.

BalhamBadger

1,104 posts

60 months

[news] 
Monday 2nd July 2012 quote quote all
Nowhere to get a BMW serviced in Bristol?! Very poor.

SonicShadow

615 posts

41 months

[news] 
Monday 2nd July 2012 quote quote all
marshalla said:
Nothing for Lotus near me either (not exactly surprising at the moment) - and the prices quoted by non-specialists are dearer than I would pay at the specialist I do use.
Thats often the case though - specialists can be more competitive on price due to experience and knowledge - they can do the job quicker (less hours on the invoice).

deltashad

5,060 posts

84 months

[news] 
Monday 2nd July 2012 quote quote all
Taken me along time to find a garage I trust.
I certainly won't trust any garage Shell chose for me. (and I do contract work for them).

SonicShadow

615 posts

41 months

PoleDriver

21,533 posts

81 months

[news] 
Monday 2nd July 2012 quote quote all
But just look at the ammunition we are giving them in order that they can get other companies to sign up! smile
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