The Car Salesman's Thread Vol 2

The Car Salesman's Thread Vol 2

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SpeckledJim

31,608 posts

254 months

Wednesday 10th April 2013
quotequote all
StottyZr said:
SpeckledJim said:
StottyZr said:
Ari said:
StottyZr said:
I was using random figures to stress my disagreement with the statement "Are you happy with the deal? If so, what's the problem?" with regards to profit margins.

To reiterate, I was pointing out that I'm unsure if I could've got a better deal and I get a nervous feeling after negotiating a price(which is not the fault of the dealer, its literally a by-product of buying something)
So when you buy privately instead, surely the same applies? You still don't know if you could have got a better deal do you?

Seems to me the problem's yours, nothing to do with the way dealers operate.
I’ll try to explain from a different angle.

I know somebody who's ordered a new M5. BMW have offered him £16000 for his M6 as p/x. He's listed it for £17,750 and has told me it will be going in as p/x if it doesn't sell by the time his advert expires.

From this I know he would accept a no hassle offer of £16500+. This would be my ideal purchase if looking for an M6. If I bought this car I would be fully aware that I got it for a decent price as the seller had been so transparent.

I think the reason why I prefer to buy privately is because I’m looking for the same thing a car dealer is, although their looking to maximize profits I’m looking to minimize depreciation.

The figures I described were an explanation to the line that is continuously rolled out "Are you happy with the price you paid?" well the answer is I don't know. There is uncertainty to if I could have got a better deal. With this M6 there would be no uncertainty because of the circumstance.

I do not feel like I can explain this any clearer.
What if your private BMW seller is bullstting you, and BMW actually only offered him £14k? You'd be happy to buy it at a £500 premium over the 'competition', but presumably wouldn't be happy to buy it at a £2.5k 'premium' but exactly the same price? And the only difference is whether the guy told you the truth or not - and you'd never know anyway?

What if he bought it from a suicidal maniac for £1000 two weeks ago?

Is any of this relevant at all? (No)...


You said you only want a fair deal, but as soon as you talk numbers, it falls over.

Every car on the forecourt is a potential banana skin for the dealer, just as it is also an opportunity. Some you win, some you lose. If you don't run your winners, you couldn't afford your losers.

By the by - don't, whatever you do, tot-up the original cost of the materials that now comprise your house. You'll really upset yourself. You. Were. HAD!
I'd look at every advert on PH and AT to do a cross-check of asking prices then I'd run the number plate through WBAC to see bottom book price and I'd be able to tell from that if he was bullstting. Its really not that difficult.

I am at a loss at how anything other than "fair enough" was said in response to that example.
How would you distinguish, in your example, between the seller being 'transparent' (which I understand you very much like in a car seller) and him being 'untruthful' (which I gather you expressly don't like).

And, concomitant to that - why is it at all important when the price is the price is the price?

(please don't bring WBAC into this as any arbiter whatsoever of 'value' - that really is willfully silly)

woody2846

1,368 posts

151 months

Wednesday 10th April 2013
quotequote all
StottyZr said:
I'd look at every advert on PH and AT to do a cross-check of asking prices then I'd run the number plate through WBAC to see bottom book price and I'd be able to tell from that if he was bullstting. Its really not that difficult.
Book price (It's a guide and a very rough guide at that) really is bullst at the moment. I bought a convertible in auction last week and I paid £1900 over 'book'. Guess what that means I have to mark it up at £1900 more that 'book'.

TA14

12,722 posts

259 months

Wednesday 10th April 2013
quotequote all
SpeckledJim said:
StottyZr said:
SpeckledJim said:
StottyZr said:
Ari said:
StottyZr said:
I was using random figures to stress my disagreement with the statement "Are you happy with the deal? If so, what's the problem?" with regards to profit margins.

To reiterate, I was pointing out that I'm unsure if I could've got a better deal and I get a nervous feeling after negotiating a price(which is not the fault of the dealer, its literally a by-product of buying something)
So when you buy privately instead, surely the same applies? You still don't know if you could have got a better deal do you?

Seems to me the problem's yours, nothing to do with the way dealers operate.
I’ll try to explain from a different angle.

I know somebody who's ordered a new M5. BMW have offered him £16000 for his M6 as p/x. He's listed it for £17,750 and has told me it will be going in as p/x if it doesn't sell by the time his advert expires.

From this I know he would accept a no hassle offer of £16500+. This would be my ideal purchase if looking for an M6. If I bought this car I would be fully aware that I got it for a decent price as the seller had been so transparent.

I think the reason why I prefer to buy privately is because I’m looking for the same thing a car dealer is, although their looking to maximize profits I’m looking to minimize depreciation.

The figures I described were an explanation to the line that is continuously rolled out "Are you happy with the price you paid?" well the answer is I don't know. There is uncertainty to if I could have got a better deal. With this M6 there would be no uncertainty because of the circumstance.

I do not feel like I can explain this any clearer.
What if your private BMW seller is bullstting you, and BMW actually only offered him £14k? You'd be happy to buy it at a £500 premium over the 'competition', but presumably wouldn't be happy to buy it at a £2.5k 'premium' but exactly the same price? And the only difference is whether the guy told you the truth or not - and you'd never know anyway?

What if he bought it from a suicidal maniac for £1000 two weeks ago?

Is any of this relevant at all? (No)...


You said you only want a fair deal, but as soon as you talk numbers, it falls over.

Every car on the forecourt is a potential banana skin for the dealer, just as it is also an opportunity. Some you win, some you lose. If you don't run your winners, you couldn't afford your losers.

By the by - don't, whatever you do, tot-up the original cost of the materials that now comprise your house. You'll really upset yourself. You. Were. HAD!
I'd look at every advert on PH and AT to do a cross-check of asking prices then I'd run the number plate through WBAC to see bottom book price and I'd be able to tell from that if he was bullstting. Its really not that difficult.

I am at a loss at how anything other than "fair enough" was said in response to that example.
How would you distinguish, in your example, between the seller being 'transparent' (which I understand you very much like in a car seller) and him being 'untruthful' (which I gather you expressly don't like).

And, concomitant to that - why is it at all important when the price is the price is the price?

(please don't bring WBAC into this as any arbiter whatsoever of 'value' - that really is willfully silly)
How about SZ agrees the deal at 16.5K and then his friend goes back to BMW and changes his order to an M3; BMW then say that they will only offer 15.5K for the M6. Would SZ want another 500 off to make it a fair deal?

paddy27

1,742 posts

235 months

Wednesday 10th April 2013
quotequote all
Downton Mini said:
markmullen said:
You may have seen how quiet this thread has gone of recent days; we've found another place to chat, away from the imbecilic rants and poorly thought out ramblings of some of you who spoilt this thread for others who found it useful.

Well done guys.
Bugger I realy enjoyed reading this thread as well
Am sorry to hear thus. Have enjoyed this thread a lot. Any chance of a PM so I can keep reading in your new location?

Cheers.

Wild Swordfish

1,538 posts

140 months

Wednesday 10th April 2013
quotequote all
In regards to margin's this is what my site's used car stock is looking at (minus demo's).

For our 68 cars on our forecourt (all prep work done), the stock value is £630,818.67 which includes £15,957.01 of prep costs. The retail price for those cars is £765,940.00

So that gives us £135,121.33 for all those cars (£1,987 per car).

Lets say we knock around 5% off that for discounts, it's £1,887.

Minus 20% on tax, now at £1,510 per car.

Roughly speaking we then have another 10% for the salesmen commission, £1,359

We then pay £150 for a manufactories warranty and 14 day insurance, £1,209

So that means the dealership will see a 16% return on our stock.


Now let me ask you, how much mark up to places like Apple and Coke on their products. It sure isn't 16%

Fox-

13,241 posts

247 months

Wednesday 10th April 2013
quotequote all
Its even less than 16% as you forgot the contribution to fixed costs.

BE57 TOY

2,628 posts

148 months

Wednesday 10th April 2013
quotequote all
Fox- said:
Its even less than 16% as you forgot the contribution to fixed costs.
I think he's talking gross profit rather than net profit.

In any case 16% is lower than most businesses.

anonymous-user

55 months

Wednesday 10th April 2013
quotequote all
Wild Swordfish said:
In regards to margin's this is what my site's used car stock is looking at (minus demo's).

For our 68 cars on our forecourt (all prep work done), the stock value is £630,818.67 which includes £15,957.01 of prep costs. The retail price for those cars is £765,940.00

So that gives us £135,121.33 for all those cars (£1,987 per car).

Lets say we knock around 5% off that for discounts, it's £1,887.

Minus 20% on tax, now at £1,510 per car.

Roughly speaking we then have another 10% for the salesmen commission, £1,359

We then pay £150 for a manufactories warranty and 14 day insurance, £1,209

So that means the dealership will see a 16% return on our stock.


Now let me ask you, how much mark up to places like Apple and Coke on their products. It sure isn't 16%
You are making the mistake that many retailers do: you (the retailer) is not entitled to make the same margin as a manufacturer / brand owner

You only have £631k at risk - as a for instance, the new Apple HQ is already US$2billion over budget

You haven't invented anything, developed any unique intellectual property, built and maintained a global brand, invested in production sites, lobbied governments etc. You don't even have your own warranty, just a bought in one.

All you have done (and you are no different to any other retailer) is add the smallest amount of economic value of the whole value chain by acquiring (buying) pre existing stock, prepping it and hoping to resell it a profit.

Now that is not to belittle your efforts, but you can surely see why the retail part of the motor trade deserves to earn a smaller return than the manufacturers - same as in any other industry really.

POORCARDEALER

8,525 posts

242 months

Wednesday 10th April 2013
quotequote all
JPJPJP said:
Wild Swordfish said:
In regards to margin's this is what my site's used car stock is looking at (minus demo's).

For our 68 cars on our forecourt (all prep work done), the stock value is £630,818.67 which includes £15,957.01 of prep costs. The retail price for those cars is £765,940.00

So that gives us £135,121.33 for all those cars (£1,987 per car).

Lets say we knock around 5% off that for discounts, it's £1,887.

Minus 20% on tax, now at £1,510 per car.

Roughly speaking we then have another 10% for the salesmen commission, £1,359

We then pay £150 for a manufactories warranty and 14 day insurance, £1,209

So that means the dealership will see a 16% return on our stock.


Now let me ask you, how much mark up to places like Apple and Coke on their products. It sure isn't 16%
You are making the mistake that many retailers do: you (the retailer) is not entitled to make the same margin as a manufacturer / brand owner

You only have £631k at risk - as a for instance, the new Apple HQ is already US$2billion over budget

You haven't invented anything, developed any unique intellectual property, built and maintained a global brand, invested in production sites, lobbied governments etc. You don't even have your own warranty, just a bought in one.

All you have done (and you are no different to any other retailer) is add the smallest amount of economic value of the whole value chain by acquiring (buying) pre existing stock, prepping it and hoping to resell it a profit.

Now that is not to belittle your efforts, but you can surely see why the retail part of the motor trade deserves to earn a smaller return than the manufacturers - same as in any other industry really.
Sounds like manufacturing snobbery to me.......

anonymous-user

55 months

Wednesday 10th April 2013
quotequote all
POORCARDEALER said:
Sounds like manufacturing snobbery to me.......
no, its economics in action: the party that invests most resources and/or takes most risk is the rightful earner of the most value

in the business of selling cars, the retailer is a very important part of the value chain, but doesn't have the right - in terms of value added - to earn the biggest return

she has a right to a reasonable return, but no more than any other retailer really.

TheLordJohn

5,746 posts

147 months

Wednesday 10th April 2013
quotequote all
POORCARDEALER said:
Sounds like manufacturing snobbery to me.......
Bit of a ridiculous reply.

Deva Link

26,934 posts

246 months

Wednesday 10th April 2013
quotequote all
JPJPJP said:
All you have done (and you are no different to any other retailer) is add the smallest amount of economic value of the whole value chain by acquiring (buying) pre existing stock, prepping it and hoping to resell it a profit.
...and if the retailer has no USP then the only thing they can do is compete on price.

mercfunder

8,535 posts

174 months

Wednesday 10th April 2013
quotequote all
Doubt this thread will be missed......bunch of jumped up car salesman who thought they were better than their customers.

POORCARDEALER

8,525 posts

242 months

Wednesday 10th April 2013
quotequote all
TheLordJohn said:
POORCARDEALER said:
Sounds like manufacturing snobbery to me.......
Bit of a ridiculous reply.
Don't agree, it something I hear frequently from people involved in manufacturing, hence my comment.


At the end of the day there has to be enough margin in at for everybody involved, in this case the gross margin manufacturers make in relation to the prices dealers buy at is huge, ie 8 or 10 times the margin, so they do get their cut.

spikeyhead

17,339 posts

198 months

Wednesday 10th April 2013
quotequote all
Deva Link said:
...and if the retailer has no USP then the only thing they can do is compete on price.
That's a major oversimplification. In the right location, with a good reputation then price can be secondary. Take the sort of cars that MarkMullen on here sells. They only sell what they do because of a well deserved reputation. Because of that reputation of going the extra mile, the bumper to bumper warranty etc they avoid competing purely on price.

Until October last year I've never really worked in retail, then I accidently set up an online shop specializing in high end pre-owned electronic test gear. I'm slowly building a reputation that means people emailing me asking if I can obtain a specific item and because my customers know I'll test it thoroughly before shipping it, and because it will be packaged properly I can also charge a premium. Trying to compete by being the cheapest is just taking part in a race to the bottom that no-one can win.

POORCARDEALER

8,525 posts

242 months

Wednesday 10th April 2013
quotequote all
mercfunder said:
Doubt this thread will be missed......bunch of jumped up car salesman who thought they were better than their customers.
And know nothings like yourself.

Deva Link

26,934 posts

246 months

Wednesday 10th April 2013
quotequote all
spikeyhead said:
Take the sort of cars that MarkMullen on here sells. They only sell what they do because of a well deserved reputation.
So that's a USP.

mercfunder

8,535 posts

174 months

Wednesday 10th April 2013
quotequote all
POORCARDEALER said:
mercfunder said:
Doubt this thread will be missed......bunch of jumped up car salesman who thought they were better than their customers.
And know nothings like yourself.
And your opinion is based on what? oh that's right fk all, you know jack st about me, but like most of the second hand car dealers on here can't stand anybody to have a different opinion to you. Jog on, we won't miss you.

woody2846

1,368 posts

151 months

Wednesday 10th April 2013
quotequote all
mercfunder said:
Doubt this thread will be missed......bunch of jumped up car salesman who thought they were better than their customers.
Why frequent the thread if this is your opinion?

POORCARDEALER

8,525 posts

242 months

Wednesday 10th April 2013
quotequote all
mercfunder said:
POORCARDEALER said:
mercfunder said:
Doubt this thread will be missed......bunch of jumped up car salesman who thought they were better than their customers.
And know nothings like yourself.
And your opinion is based on what? oh that's right fk all, you know jack st about me, but like most of the second hand car dealers on here can't stand anybody to have a different opinion to you. Jog on, we won't miss you.
Based on comments such as "bunch of jumped up carsalesmen" ......quite a few people have found the thread useful, if you don't like it, ps off and post elsewhere......
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