My car broke down within 5 days of purchasing.. NIGHTMARE
Discussion
Hey guys,
Thought I would share my stories with you and may be get some legal advise.
So I bought this BMW 5 series, 530d, 2004, E60 car from a dealer on friday 16th of august. That car did about 95000 miles, seemed fine.
I bought the car and on the way home the engine light came on, saying the oil pressure is too low, called the dealer he said to go home and check the engine oil. So went home called RAC, they confirmed that the engine oil was low so they topped it up.
Then, the DRIVERS AIRBAG IS FAULTY sign came up, also it was showing that the HEAD UNIT IS NOT CODED CORRECTLY on the dash board..Also, after close inspection, I realised that the cd's volume button doesn't work.
Any way, I told the dealer about it, he said the airbags wire is loose so to bring it back to him and he will fix it, also, when I was buying, one of the side mirror was not working, he said he will fix the motor as it might need new motor, so I called him today he told me to bring the car back on monday.
Now, THE NIGHTMARE TONIGHT, I was driving that car to see a friend and all of a sudden on a dual carriage way the car just stops, yeah all the warning signs came on and it stopped... I was in the middle of dual carriage way and put the hazard lights on and it wouldn't turn on either!!!
Yeah, my life did flash in front of me for a while, any way, the police came they towed the car away then RAC came and told me that the battery is totally gone, it needed a new battery.
Mind you, the car stopped near the dealer, but it was around 10pm, so rac towed the car and I left the car out side the dealers place now. Called the dealer but they wouldn't answer after 11pm.
Now, what options do I have? Can I ask for a full refund? I really don't trust them to repair the car. Am I covered under the trading standard law as its not even been 7 days since I bought it and if I go to court then can I get the full refund of the money? I got police and RAC as witness of these incidents.
Seriously, my hands are still shaking, just got home on a cab, paid about £40 cab fare.. Not really happy you know..
LH
Thought I would share my stories with you and may be get some legal advise.
So I bought this BMW 5 series, 530d, 2004, E60 car from a dealer on friday 16th of august. That car did about 95000 miles, seemed fine.
I bought the car and on the way home the engine light came on, saying the oil pressure is too low, called the dealer he said to go home and check the engine oil. So went home called RAC, they confirmed that the engine oil was low so they topped it up.
Then, the DRIVERS AIRBAG IS FAULTY sign came up, also it was showing that the HEAD UNIT IS NOT CODED CORRECTLY on the dash board..Also, after close inspection, I realised that the cd's volume button doesn't work.
Any way, I told the dealer about it, he said the airbags wire is loose so to bring it back to him and he will fix it, also, when I was buying, one of the side mirror was not working, he said he will fix the motor as it might need new motor, so I called him today he told me to bring the car back on monday.
Now, THE NIGHTMARE TONIGHT, I was driving that car to see a friend and all of a sudden on a dual carriage way the car just stops, yeah all the warning signs came on and it stopped... I was in the middle of dual carriage way and put the hazard lights on and it wouldn't turn on either!!!
Yeah, my life did flash in front of me for a while, any way, the police came they towed the car away then RAC came and told me that the battery is totally gone, it needed a new battery.
Mind you, the car stopped near the dealer, but it was around 10pm, so rac towed the car and I left the car out side the dealers place now. Called the dealer but they wouldn't answer after 11pm.
Now, what options do I have? Can I ask for a full refund? I really don't trust them to repair the car. Am I covered under the trading standard law as its not even been 7 days since I bought it and if I go to court then can I get the full refund of the money? I got police and RAC as witness of these incidents.
Seriously, my hands are still shaking, just got home on a cab, paid about £40 cab fare.. Not really happy you know..
LH
Sorry to hear about your misadventure.
Somebody will correct me if I'm wrong but I think you are supposed to allow the garage to remedy the faults in a satisfactory way and only if they don't do it can you consider rejecting the car. Also the car is essentially 9 years old so the level of consumer protection may not be that of a brand new car.
Hope you get it sorted...
Somebody will correct me if I'm wrong but I think you are supposed to allow the garage to remedy the faults in a satisfactory way and only if they don't do it can you consider rejecting the car. Also the car is essentially 9 years old so the level of consumer protection may not be that of a brand new car.
Hope you get it sorted...
jamoor said:
it may be a deadish battery causing all of the electrics to go mental
My wife's old 206 had all sorts of electrical gremlins, which initially we put down to be an old, French car. As soon as the battery was replaced the problems ceased.Give the dealer a chance to rectify the problems, it sounds like they've been open to fixing them so far.
I found this information on a recall. It seems to cover every problem you're having. Maybe yours hasn't had it done?
Low power from the battery caused by a poor connection (rectified by the battery cable recall) leads to false readings on the instrument panel, from: Warning AutoTransmission failure, to almost every other bogus message, including reversing light failure. Could also cause the engine to cut out. This should be rectified by the recall work, but the fault readings in the ECU also need to be cleared.
Fast Bug said:
You had to ring the RAC to check the oil level?
this ^^OP it seems you may not be the most mechanically adept ? Nothing wrong with that, we all have our strengths, but maybe an old car is not for you. Leasing can be pretty cheap these days, and a new car comes with a warranty and piece of mind. OK, there's a cost, but if you don't need a big car maybe this would be a better option for you ? That, or a basic car maintenance course at your local college.
Good luck.
Patrick1964 said:
this ^^
OP it seems you may not be the most mechanically adept ? Nothing wrong with that, we all have our strengths, but maybe an old car is not for you. Leasing can be pretty cheap these days, and a new car comes with a warranty and piece of mind. OK, there's a cost, but if you don't need a big car maybe this would be a better option for you ? That, or a basic car maintenance course at your local college.
Good luck.
+1OP it seems you may not be the most mechanically adept ? Nothing wrong with that, we all have our strengths, but maybe an old car is not for you. Leasing can be pretty cheap these days, and a new car comes with a warranty and piece of mind. OK, there's a cost, but if you don't need a big car maybe this would be a better option for you ? That, or a basic car maintenance course at your local college.
Good luck.
Fast Bug said:
You had to ring the RAC to check the oil level?
The E60 doesn't have an oil level dipstick, so you can't check it.If engine oil is at or nearing the minimum level, there's a warning light on the dash which lights up telling you so.
Since the OP did say that that exact light lit up, it should have been fairly obvious I'd say, but being new to E60s, he may not know what the light was indicating.
Regardless, it's something a lot of E60 owners complaing about. It's a pain in the bum not being able to check your oil level, and only being told when it's getting low.
I recently bought a 1998 3 series. It wouldn't start about as month after I bought it. So I used my jump pack (always kept in a new car until I start to trust it) to start it and went to buy a new battery.
Was I supposed to make the dealer do this? I sort of assumed that was one of the risks of buying an old car.
Was I supposed to make the dealer do this? I sort of assumed that was one of the risks of buying an old car.
I had all sorts of woe with my, ahem, Astra a few weeks ago because of the battery. ECP + discount code landed a Bosch S4 for £40 delivered!
Your car is at the age now where you need to step up the maintenance a bit and check things over - things like alternators, water pumps etc are likely to need replacing in the near future so keep an eye out at levels and warnings to avoid breakdowns. Good luck.
Your car is at the age now where you need to step up the maintenance a bit and check things over - things like alternators, water pumps etc are likely to need replacing in the near future so keep an eye out at levels and warnings to avoid breakdowns. Good luck.
Timbola said:
Fast Bug said:
You had to ring the RAC to check the oil level?
The E60 doesn't have an oil level dipstick, so you can't check it.If engine oil is at or nearing the minimum level, there's a warning light on the dash which lights up telling you so.
Since the OP did say that that exact light lit up, it should have been fairly obvious I'd say, but being new to E60s, he may not know what the light was indicating.
Regardless, it's something a lot of E60 owners complaing about. It's a pain in the bum not being able to check your oil level, and only being told when it's getting low.
It does sound like it needs a new battery, annoying for the OP yes, but not really something the dealer can do much about. I'd get the to replace the battery and ask for a little goodwill. Hopefully it won't put you off the car
Timbola said:
Fast Bug said:
You had to ring the RAC to check the oil level?
The E60 doesn't have an oil level dipstick, so you can't check it.If engine oil is at or nearing the minimum level, there's a warning light on the dash which lights up telling you so.
Since the OP did say that that exact light lit up, it should have been fairly obvious I'd say, but being new to E60s, he may not know what the light was indicating.
Regardless, it's something a lot of E60 owners complaing about. It's a pain in the bum not being able to check your oil level, and only being told when it's getting low.
I had a car with an oil level sensor, and it cause me to over fill the car, which lead to an engine fire.
Seriously?!?
You've had a low oil light, a couple of minor electrical glitches and a flat battery on a 9 year old, 95000 mile car.
The dealer hasn't even near at the car to rectify any of this and you want to reject it?
I despair at the modern car buyer sometimes.
Leave car with dealer. Dealer will fix car. Car will be fine.
I can't even begin to comprehend why rejecting the car has even crossed your mind.
You've had a low oil light, a couple of minor electrical glitches and a flat battery on a 9 year old, 95000 mile car.
The dealer hasn't even near at the car to rectify any of this and you want to reject it?
I despair at the modern car buyer sometimes.
Leave car with dealer. Dealer will fix car. Car will be fine.
I can't even begin to comprehend why rejecting the car has even crossed your mind.
Problem with the E60 is you can't just get a battery from ECP and wack it in DIY...well you can, to a degree.
Battery needs to be coded to the car, which is fackn ridiculous, it needs to be told it has a new battery and what the battery rating is. Something to do with changing the charging profile or some such bollards. If you don't do this the battery won't last long. You can do it with a BMTechnic cable and software which is about £50. Alternatively you have to get it done at a dealer or someone that knows what they are doing.
Seems to be the case that E60 batteries last 3-5 years (ish).
Battery needs to be coded to the car, which is fackn ridiculous, it needs to be told it has a new battery and what the battery rating is. Something to do with changing the charging profile or some such bollards. If you don't do this the battery won't last long. You can do it with a BMTechnic cable and software which is about £50. Alternatively you have to get it done at a dealer or someone that knows what they are doing.
Seems to be the case that E60 batteries last 3-5 years (ish).
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